Faqs - Huawei Virqin media VM720 User Manual

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FAQs

The following table lists the frequently asked questions (FAQs) and
answers. You can refer to the information provided in this section
before you consult the service provider or the phone dealer.
Question
How long should I
charge the phone
before I use it the
first time?
Which are the
factors that affect
the lifetime of the
battery?
When there is an
incoming call, why is
the caller's name not
displayed?
Answer
Four hours.
The lifetime of the battery depends on
the number of times that the battery
has been charged, the duration that
the battery is charged each time, and
the duration that the battery has been
in service.
The lifetime also depends on the
ambient temperature, internal
temperature of the battery, contact
between the battery and the phone, and
signal strength of the phone.
The name and number of the caller is
not stored in your phonebook or the
phonebook is being initialized.
15
Question
What should I do
when I power on my
phone and the phone
requires the phone
code?
How do I maintain
my phone and
accessories?
Why cannot my
phone be powered
on?
Answer
The phone has a phone lock function
that is disabled by default. If the
phone lock function is enabled, the
phone code is required when the
phone is powered on. By default, the
phone code is 1234.
If your SIM card is locked, unlock it by
entering the PUK delivered with the
SIM card.
If you have lost the PUK, go to the
nearest service store of the network
service provider for assistance.
Prevent dust and water from entering
your phone. Do not use your phone in
a dusty or moist environment. Avoid
dropping your phone and prevent
physical impact to the phone.
Do not install and remove your SIM
card frequently.
To prevent the housing or the display
of your phone from scratches, avoid
placing your phone near sharp
objects.
The battery of your phone is almost
used up.
The power key of your phone does
not function properly.
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