Canon iB4000 series Online Manual
Canon iB4000 series Online Manual

Canon iB4000 series Online Manual

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iB4000 series

Online Manual

Read Me First
Useful Functions Available on the Machine
Overview of the Printer
Printing
Troubleshooting
English
Downloaded from ManualsPrinter.com Manuals

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Table of Contents
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Summary of Contents for Canon iB4000 series

  • Page 1: Online Manual

    Online Manual Read Me First Useful Functions Available on the Machine Overview of the Printer Printing Troubleshooting English Downloaded from ManualsPrinter.com Manuals...
  • Page 2: Table Of Contents

    Troubleshooting Canon Inkjet Cloud Printing Center........
  • Page 3 How to Use Print from E-mail..........95 Preparing to Use Print from E-mail.
  • Page 4 Replacing an Ink Tank............. . 151 Checking the Ink Status from Your Computer.
  • Page 5 Canon IJ Network Tool Screen........
  • Page 6 Canon IJ Network Tool Screen........
  • Page 7 Canon IJ Status Monitor........
  • Page 8 Canon IJ Status Monitor Description........
  • Page 9 Checking Information about the Network..........477 How to Restore the Printer's Network Settings to Factory Default.
  • Page 10 A Message Is Displayed............524 If You Cannot Resolve the Problem.
  • Page 11 5100..............573 5102.
  • Page 12 6933..............607 6940.
  • Page 13: Read Me First

    In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
  • Page 14: How To Use The Online Manual

    How to Use the Online Manual Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 15: Trademarks And Licenses

    • Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
  • Page 16 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
  • Page 17 their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
  • Page 18 goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
  • Page 19: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. •...
  • Page 20 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
  • Page 21: Notes On Operation Explanations

    Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when Windows 8.1 operating system (called Windows 8.1 below) or Windows 8 operating system (called Windows 8 below) is used. Downloaded from ManualsPrinter.com Manuals...
  • Page 22: Useful Functions Available On The Machine

    Useful Functions Available on the Machine Connect Wirelessly with Ease in "Access Point Mode" Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Print Photos on Facebook Easily Using a Facebook App "Print Your Days" Use the Printer More Conveniently with Quick Toolbox Connection Methods Available on the Printer Notice for Web Service Printing Use MAXIFY Cloud Link...
  • Page 23: Connect Wirelessly With Ease In "Access Point Mode

    Connect Wirelessly with Ease in "Access Point Mode" The printer supports "access point mode" in which you can connect to the printer wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode"...
  • Page 24: Download A Variety Of Content Materials

    PREMIUM Contents can be downloaded easily via Easy-PhotoPrint+. Downloaded PREMIUM Contents can be printed directly with Easy-PhotoPrint+. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer. Note •...
  • Page 25: Print Items With Easy-Photoprint+ (Web Application)

    Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
  • Page 26: Print Photos On Facebook Easily Using A Facebook App "Print Your Days

    Print Photos on Facebook Easily Using a Facebook App "Print Your Days" Use Print Your Days to collect Facebook photos of memories of parties and travel, recent activity of your family and friends, your hobbies, etc., then create and print a work of art. Print Your Days is available from the Print Your Days Facebook page.
  • Page 27: Use The Printer More Conveniently With Quick Toolbox

    Use the Printer More Conveniently with Quick Toolbox Quick Toolbox is a shortcut menu that lets you access the functions you want to use with one click. After installing utilities compatible with Quick Toolbox, they will be added to this menu. The Quick Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks.
  • Page 28: Wireless Connection

    Connection Methods Available on the Printer The following connection methods are available on the printer. Wireless Connection With an access point Without an access point Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point.
  • Page 29: Usb Connection

    • When the connection between a device and an access point is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect the device to the printer using the access point. Connection without Using an Access Point •...
  • Page 30: Connection Without Using An Access Point (Windows Xp)

    Connection without Using an Access Point (Windows XP) Restrictions (Appears in a new window) 1. Make sure that the screen below is displayed. If another screen is displayed, press the Setup button (A) on the printer. 2. Press the Setup button. 3.
  • Page 31 7. Select SSID, then press the OK button. 8. Check SSID information in the printer screen, then press the Back (C). You will use the SSID information in the subsequent steps. 9. Select Security protocol, then press the OK button. 10.
  • Page 32 13. Select the network name (SSID) you want to use, then click Connect. 14. Enter the Password (Network key), then click Connect. 15. When connection is complete, click Back until the screen below appears. Proceed with the setup. Downloaded from ManualsPrinter.com Manuals...
  • Page 33: Restrictions

    Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
  • Page 34 • When connecting a device and the printer in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear.
  • Page 35: Notice For Web Service Printing

    Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
  • Page 36 When printing downloaded template forms: 1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as "the materials") provided on the web template printing service belongs to their respective owners. Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service.
  • Page 37: Use Maxify Cloud Link

    Use MAXIFY Cloud Link By using MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
  • Page 38: Using Maxify Cloud Link From Your Smartphone, Tablet, Or Computer

    Using MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center Downloaded from ManualsPrinter.com Manuals...
  • Page 39: Before Using Canon Inkjet Cloud Printing Center

    Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
  • Page 40: Requirements For Canon Inkjet Cloud Printing Center Operation

    Mac OS X v10.6-OS X Mavericks v10.9 Safari 5.1, 6, 7 * When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that you upgrade to Internet Explorer 9 or later, or use another browser.
  • Page 41 • In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator. Downloaded from ManualsPrinter.com Manuals...
  • Page 42: Preparations Before Using Canon Inkjet Cloud Printing Center

    Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. Print registration information from the printer 1. On the printer operation panel, select the Setup button, and then select Web service setup ->...
  • Page 43 Important • The operation to complete the registration should be done within 60 minutes. Access the URL on the printed page, and then enter the e-mail address and other necessary information Important • Do not use the Back button of the web browser while an operation is processing. The screen may not transition properly.
  • Page 44 2. On the Login screen, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered. Important • There are character restrictions for the e-mail address, as shown below. •...
  • Page 45: User Registration

    Access the URL in the e-mail, register the information, and complete the user registration 1. When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is sent to the e-mail address that you entered, select the URL 2.
  • Page 46 3. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center. Important • There are character restrictions for the Password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~).
  • Page 47 Important • The User name entry field has the following character restrictions: • The password needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Next Select your region on the list.
  • Page 48 When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center Downloaded from ManualsPrinter.com Manuals...
  • Page 49: Printing Your Printer Registration Id

    Printing Your Printer registration ID To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID.
  • Page 50: Canon Inkjet Cloud Printing Center Window

    Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
  • Page 51: Description Of The Main Screen

    About this service This displays the descriptions of this service. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. Important • With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator.
  • Page 52 If you are using a smartphone or tablet Left context menu Printer name area Right context menu Display area Menu area (1) Left context menu When you select , the Mng. printer screen of the Manage users screen appears. For general users, the Select printer screen appears. Mng.
  • Page 53 From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, printers, and copy apps. • Check the printer information* The registered printer name is displayed.
  • Page 54 , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
  • Page 55 • User deletion Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself. To delete yourself, cancel your membership from the user information screen. • Adding a user Select Add user. The user registration screen appears. •...
  • Page 56 This displays the User information screen. You can change the registered e-mail address, password, language, time zone, and other settings. • Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out* This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
  • Page 57 (5) Menu area The following 4 menu buttons are displayed: • Apps* This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps.
  • Page 58 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
  • Page 59 : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual.
  • Page 60 When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
  • Page 61 , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
  • Page 62 Set the Destination printer and the Source printer. Then select OK. (2) Manage users button When you select the Manage users button, the Manage users screen appears. From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings.
  • Page 63 The Registered screen lists registered apps. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
  • Page 64 • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected.
  • Page 65 (5) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (6) Information area This display other information, including the privacy statement and other companies' licensing information.
  • Page 66 Downloaded from ManualsPrinter.com Manuals...
  • Page 67: Using Canon Inkjet Cloud Printing Center

    Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
  • Page 68 • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
  • Page 69 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print Downloaded from ManualsPrinter.com Manuals...
  • Page 70 6. A print job completion message appears, and printing starts To end the printing, select Apps and return to the Apps list screen. To continue printing, select Continue and repeat the procedure from step 3. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
  • Page 71: Adding A Printer

    Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. Print the registration information from the printer to be added 2. From the browser on your smartphone, tablet, or computer, access the authentication site 3.
  • Page 72 Note • When you access the service from Remote UI, the Printer registration ID is entered automatically. 6. Enter the Password for the account you obtained beforehand, and select OK Printer addition is completed. If a printer added message is not displayed, follow the instructions on the displayed screen. Adding a MAXIFY Cloud Link User Downloaded from ManualsPrinter.com Manuals...
  • Page 73: Adding A Maxify Cloud Link User

    Adding a MAXIFY Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users 2. Select Add user Note • When you select Add user, the service first checks whether the maximum number of users has been reached.
  • Page 74 3. Enter the e-mail address of the user to be added, and then select OK The URL for completing the registration is then sent to the entered e-mail address. 4. Access the URL reported in the e-mail 5. Read the terms displayed in the License agreement and Privacy statement screens. If you agree to the terms, select Agree.
  • Page 75 Enter your password for logging in to the Canon Inkjet Cloud Printing Center. Important • There are character restrictions for the password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 7.
  • Page 76 • The password needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 8. Set Time zone and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
  • Page 77 If you are using MAXIFY Cloud Link from the printer, select Multiuser mode in the Mng. printer screen set the printer to Multiuser mode. Each user can then start an app and print documents. Troubleshooting Canon Inkjet Cloud Printing Center Downloaded from ManualsPrinter.com Manuals...
  • Page 78: Troubleshooting Canon Inkjet Cloud Printing Center

    If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
  • Page 79 If you are unable to log in correctly even after entering the correct password in iOS or Mac If you are using iOS or Mac, and the password contains the ¥ symbol, enter a backslash instead. For instructions on entering a backslash, see the OS help. Downloaded from ManualsPrinter.com Manuals...
  • Page 80: What Is A Security Code

    • If you do not set a Security code, another user may use your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer.
  • Page 81: Printing With Google Cloud Print

    Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...
  • Page 82: Preparations For Printing With Google Cloud Print

    Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print.
  • Page 83 2. From the operation panel, select the Setup button. 3. Select Web service setup -> Connection setup -> GoogleCloudPrint -> Register w/ service Note • If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed.
  • Page 84 3. Select Web service setup -> Connection setup -> GoogleCloudPrint -> Delete from service 4. When the confirmation screen to delete the printer is displayed, select Yes Downloaded from ManualsPrinter.com Manuals...
  • Page 85: Printing From Computer Or Smartphone With Google Cloud Print

    Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
  • Page 86 the supported paper sizes, go to the Online Manual home page, and refer to the "Cannot Print Properly with Automatic Duplex Printing" for your model.) • If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting.
  • Page 87: Printing From Airprint Compliant Device

    Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
  • Page 88 3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note •...
  • Page 89: Paper Size

    5. When printing a file type that has multiple pages, such as a PDF file, click Range and then click All Pages or select the range of pages to be printed. 6. For 1 Copy, click + or - to set the number of required copies. 7.
  • Page 90: Deleting A Print Job

    Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the printer: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the printer to cancel the print job.
  • Page 91 Note • After you turn on the printer, it may take few minutes before the printer can communicate through a wireless LAN connection. Confirm that the printer is connected to the wireless LAN, and then try printing. • If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour.
  • Page 92: Checking Printer Information

    You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and MAXIFY Printing Solutions. You can also use the convenient web services presented by Canon.
  • Page 93 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
  • Page 94 Manual (Online) This function displays the Online Manual. Downloaded from ManualsPrinter.com Manuals...
  • Page 95: How To Use Print From E-Mail

    You can print simply from outside like a travel destination. Also, your family or friends can print by registering beforehand. You can use Print from E-mail on any Canon printer that supports the service. Checking Your Environment First, check your environment.
  • Page 96 4. Access the URL provided in the e-mail and complete the printer registration process Note • The e-mail address that appears on the screen when you have finished registering is the e-mail address that will be used just for the Print from E-mail function. For details about the registration procedure, see here Printing from Your Smartphone, Tablet, or Computer 1.
  • Page 97 Use the Service With More Than One Person To allow multiple users to use this function, register users (other than the printer's owner) as members. 1. The printer's owner uses his/her smartphone, tablet, or computer to access the service's login URL (https://pr.mp.c-ij.com/po) and logs in 2.
  • Page 98 If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.c- ij.com/po). Note • For a wireless LAN connection, after the printer is turned on, it may take a few minutes before communication becomes possible. Confirm that your printer is connected to the wireless LAN, and then try printing.
  • Page 99: Preparing To Use Print From E-Mail

    Preparing to Use Print from E-mail To use this service to print a photo or document, you need to follow the procedure provided below and register the printer. Print the Printer Registration Page's URL and the PIN Code First, print the printer registration page's URL and the PIN code. Check that there is sufficient amount of ink in the printer, and then print using the printer's operation panel.
  • Page 100 • If domain-specific reception is set, change the setting so that mail can be received from "info@mp.c-ij.com" Note • The e-mail address of the printer owner cannot be changed once the printer owner is registered. To change the e-mail address, delete the registration of the registered printer, and re-register the printer owner by using the new e-mail address.
  • Page 101 6. In the Confirm Owner Registration window, check the registration information, and select Register A temporary password will be displayed. Important • The temporary password that appears is not included in the notification e-mail. Be sure to write down the temporary password before closing the screen. Check if an E-mail Has Been Sent to the E-mail Address You Entered A URL is notified to complete the registration to the e-mail address that for the registered printer's owner.
  • Page 102: Timezone List

    Timezone List (UTC-12:00) International Date Line West (UTC-11:00) Midway Island (UTC-10:00) Hawaii (UTC-09:00) Alaska (UTC-08:00) Tijuana, Baja California, Pacific Time (US & Canada) (UTC-07:00) Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada) (UTC-06:00) Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US & Canada) (UTC-05:00) Indiana (East), Bogota, Lima, Quito, Eastern Time (US &...
  • Page 103: Print Easily From A Smartphone Or Tablet With Maxify Printing Solutions

    Print Easily from a Smartphone or Tablet with MAXIFY Printing Solutions Use MAXIFY Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. MAXIFY Printing Solutions can be downloaded from App Store and Google Play. Downloaded from ManualsPrinter.com Manuals...
  • Page 104: Printing With Windows Rt

    When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
  • Page 105: Overview Of The Printer

    Overview of the Printer Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Printer LCD and Operation Panel Loading Paper / Originals Loading Paper Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status from Your Computer Checking the Ink Status...
  • Page 106: Safety Guide

    Safety Guide Safety Precautions Regulatory and Safety Information Downloaded from ManualsPrinter.com Manuals...
  • Page 107: Safety Precautions

    Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
  • Page 108: Regulatory And Safety Information

    20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747 1-800-652-2666 Downloaded from ManualsPrinter.com Manuals...
  • Page 109: Users In Canada

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
  • Page 110: Environmental Information

    Canon does not recommend extending the Activation Times from the optimum ones set as default. Downloaded from ManualsPrinter.com Manuals...
  • Page 111: Energy Star

    ® Energy Star ® The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact. ® Products which meet the stringent requirements of the Energy Star programme for both environmental ®...
  • Page 112: Main Components And Basic Operations

    Main Components and Basic Operations Main Components About the Power Supply of the Printer LCD and Operation Panel Downloaded from ManualsPrinter.com Manuals...
  • Page 113: Main Components

    Main Components Front View Rear View Inside View Operation Panel Downloaded from ManualsPrinter.com Manuals...
  • Page 114: Front View

    Front View (1) operation panel Use to change the settings of the printer or to operate it. Operation Panel (2) front cover Open to replace an ink tank or remove jammed paper inside the printer. (3) paper output tray Pull out to support printed paper. It will then cover the cassette. Pull out for normal use. (4) cassette 1 Accepts all sizes of paper compatible with this printer (plain paper, photo paper, envelopes, etc.).
  • Page 115: Rear View

    Rear View (1) rear cover Open when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) wired LAN connector Plug in the LAN cable to connect the printer to a LAN. (4) USB port Plug in the USB cable to connect the printer with a computer. Important •...
  • Page 116: Inside View

    Inside View (1) ink tank eject lever Push up when removing an ink tank. (2) print head holder The print head is pre-installed. Note • For details on replacing an ink tank, see Replacing an Ink Tank. Downloaded from ManualsPrinter.com Manuals...
  • Page 117: Operation Panel

    Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. (2) ON button Turns the power on or off. Turning the Printer On and Off (3) POWER lamp Lights after flashing when the power is turned on.
  • Page 118: About The Power Supply Of The Printer

    About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord Downloaded from ManualsPrinter.com Manuals...
  • Page 119: Confirming That The Power Is On

    Confirming that the Power Is On The POWER lamp is lit when the printer is turned on. Even if the LCD is off, if the POWER lamp is lit, the printer is on. Note • It takes about 10 seconds until you can operate the printer after you turn on its power. Wait until the standby screen is displayed on the LCD.
  • Page 120: Turning The Printer On And Off

    Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It takes about 10 seconds until you can operate the printer after you turn on its power. Wait until the standby screen is displayed on the LCD.
  • Page 121 Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This is the default setting. For details on the auto power off feature, see below. From the printer Turning on/off the Printer Automatically From the computer...
  • Page 122: Notice For The Power Plug/Power Cord

    Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
  • Page 123: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord before the POWER lamp is turned off may cause drying or clogging of the print head and print quality may be reduced.
  • Page 124: Lcd And Operation Panel

    LCD and Operation Panel Pressing the Setup button (A) on the operation panel shows the Setup menu screen to select various functions or settings. Selecting a Menu or Setting Item On the menu screen or settings screen, use the button (B) to select an item or option, then press the OK button (C) to proceed with the procedure.
  • Page 125 Use the button (B) to change the setting, then press the OK button (C). Downloaded from ManualsPrinter.com Manuals...
  • Page 126: Loading Paper

    Loading Paper Loading Paper Downloaded from ManualsPrinter.com Manuals...
  • Page 127: Loading Paper

    Loading Paper Paper Sources to Load Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area Downloaded from ManualsPrinter.com Manuals...
  • Page 128: Paper Sources To Load Paper

    Paper Sources to Load Paper Page Sizes and Media Types compatible with the printer Paper can be loaded into two sources, the upper cassette 1 (A) and lower cassette 2 (B). In the upper cassette 1 (A), all sizes of paper compatible with this printer (plain paper, photo paper, envelopes, etc.) can be loaded.
  • Page 129 D: Lock position for stowing the cassette When not using this printer for long period of time or moving it, set it to the position D. The cassette will fit into the width of the printer. Paper cannot be loaded while in this position. E: Lock position for A4 or Letter-sized paper or smaller For A4 or Letter-sized paper or smaller, set it to the position E.
  • Page 130: Loading Plain Paper / Photo Paper

    • In the cassette 1, you can load all sizes of paper compatible with this printer (plain paper, photo paper, envelopes, etc.). • In the cassette 2, you can load A4, Letter, and Legal-sized plain paper. • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
  • Page 131 3. Slide the paper guide (A) in front and (B) on the right to open the guides. 4. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette. Important • Always load paper in the portrait orientation (C). Loading paper in the landscape orientation (D) can cause paper jams.
  • Page 132 • To load 5" x 7" (13 x 18 cm) size paper or smaller, raise the tab (F) of the paper guide. (5" x 7" (13 x 18 cm) size paper or smaller can be loaded in the cassette 1 only.) •...
  • Page 133 Note • Do not load sheets of paper higher than the load limit mark (H). • Keep the paper stack height below the tabs (I) of the paper guides. 7. Insert the cassette into the printer. Push the cassette into the printer until it stops. After inserting the cassette into the printer, the paper information registration screen for the cassette is displayed on the LCD.
  • Page 134 8. Press the OK button. 9. Use the button to select the size of the loaded paper in the cassette, then press the OK button. Note • The asterisk " " will appear with the current page size and media type settings. Paper setting for Printing 10.
  • Page 135: Loading Envelopes

    Loading Envelopes You can load envelopes in the cassette 1. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. •...
  • Page 136 3. Slide the paper guide (A) in front and (B) on the right to open the guides. 4. Load the envelopes WITH THE PRINT SIDE FACING DOWN, and place them in the center of the cassette 1. The folded flap of the envelope will be faced up as shown in the figure below (C). C: Rear side D: Address side Up to 10 envelopes can be loaded at once.
  • Page 137 5. Align the paper guide (A) in front with the envelopes. 6. Slide the paper guide (B) on the right to align the right and left guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note •...
  • Page 138 8. Press the OK button. 9. Use the button to select the size of the loaded envelopes in the cassette, then press the OK button. Note • The asterisk " " will appear with the current page size and media type settings. Paper setting for Printing 10.
  • Page 139 Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver. Downloaded from ManualsPrinter.com Manuals...
  • Page 140: Media Types You Can Use

    Canon genuine paper, access our website. Note • You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.
  • Page 141: Paper Weight

    • 17 to 28 lb (64 to 105 g /m ) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer. Notes on Storing Paper •...
  • Page 142: Paper Load Limit

    Envelopes 10 envelopes N/A*2 Canon Genuine Papers Note • Feeding the following papers from the cassette 2 can damage the printer. Always load in the cassette • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
  • Page 143 *4 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly. In this case, load one sheet at a time. Downloaded from ManualsPrinter.com Manuals...
  • Page 144: Media Types You Cannot Use

    • Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
  • Page 145: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes Downloaded from ManualsPrinter.com Manuals...
  • Page 146: Printing Area

    Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.
  • Page 147: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
  • Page 148: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.80 inches (45.8 mm) B: 1.45 inches (36.8 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm)
  • Page 149: Envelopes

    Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 6.69 inches (98.8 x 170.0 mm) Envelope Com 10 3.68 x 8.24 inches (93.5 x 209.3 mm) Recommended printing area Envelope DL A: 0.83 inch (21.0 mm) B: 1.14 inches (29.0 mm) C: 0.22 inch (5.6 mm) D: 0.22 inch (5.6 mm) Envelope Com 10...
  • Page 150: Replacing An Ink Tank

    Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status Downloaded from ManualsPrinter.com Manuals...
  • Page 151: Replacing An Ink Tank

    Replacing an Ink Tank When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
  • Page 152 Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • Do not remove an ink tank until a new one is prepared to be installed. •...
  • Page 153 3. Remove the ink tank from the package. Important • Do not touch the contact (C) and joint (D) of the ink tank. 4. Insert a new ink tank aligning it with the installation guide (E) of the printer. Downloaded from ManualsPrinter.com Manuals...
  • Page 154 Important • You cannot insert the ink tank in the wrong position. Check the label under the installation position, then install the ink tank in the correct position. 5. Push the ink tank until it snaps firmly into place. 6. Press the OK button to select [OK]Exit. If [OK]Next is displayed on the screen, it means there is another ink tank that can be replaced.
  • Page 155 After replacing the ink tanks, the printer starts mixing the ink automatically. Wait until the printer has stopped making operating noise. (This takes about 1 to 2 minutes.) Note • If the error message appears on the LCD, take appropriate action. A Message Is Displayed •...
  • Page 156: Checking The Ink Status From Your Computer

    Ink Details dialog box. In such cases, take the appropriate action as described on the screen. Note • You can also display the Ink Details dialog box by selecting the ink icon on the Canon IJ Status Monitor. Downloaded from ManualsPrinter.com Manuals...
  • Page 157: Checking The Ink Status

    Checking the Ink Status Checking the Ink Status with the LCD on the Printer You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer Downloaded from ManualsPrinter.com Manuals...
  • Page 158: Checking The Ink Status With The Lcd On The Printer

    Checking the Ink Status with the LCD on the Printer You can check the ink status on the LCD. A symbol appears in the area (A) if there is any information about the remaining ink level. Example: Ink tank is running low. Prepare a new ink tank. Note •...
  • Page 159: Maintenance

    Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer Downloaded from ManualsPrinter.com Manuals...
  • Page 160: When Printing Becomes Faint Or Colors Are Incorrect

    When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head Downloaded from ManualsPrinter.com Manuals...
  • Page 161: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Note • Increasing the print quality in the printer driver settings may improve the print result. Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven: Print the nozzle check pattern.
  • Page 162 When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head. Step From the printer Aligning the Print Head From the computer Aligning the Print Head Position from Your Computer Downloaded from ManualsPrinter.com Manuals...
  • Page 163: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • When the ink has run out during printing the nozzle check pattern, the error message will appear on the LCD.
  • Page 164: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B. C: Number of sheets printed so far If there are missing lines in the pattern A: Cleaning the print head is required.
  • Page 165: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Note •...
  • Page 166: Cleaning The Print Head Deeply

    Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 167: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • When the ink has run out during printing the nozzle check pattern, the error message will appear on the LCD.
  • Page 168 Aligning the Print Head Position Manually from Your Computer Downloaded from ManualsPrinter.com Manuals...
  • Page 169: Performing Maintenance From A Computer

    Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Aligning the Print Head Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Downloaded from ManualsPrinter.com Manuals...
  • Page 170: Cleaning The Print Heads From Your Computer

    Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1.
  • Page 171 When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click Execute. Click OK when the confirmation message appears.
  • Page 172: Aligning The Print Head

    Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.
  • Page 173: Aligning The Print Head Position From Your Computer

    Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
  • Page 174 Note • To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value. Downloaded from ManualsPrinter.com Manuals...
  • Page 175: Aligning The Print Head Position Manually From Your Computer

    Aligning the Print Head Position Manually from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment.
  • Page 176 • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size) 7. Execute head alignment Make sure that the printer is on and click Align Print Head. Follow the instruction in the message.
  • Page 177 10. Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes or streaks in the associated boxes. Even if the patterns with the least noticeable stripes or streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.
  • Page 178: Use Your Computer To Print A Nozzle Check Pattern

    Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.
  • Page 179 Related Topic Cleaning the Print Heads from Your Computer Downloaded from ManualsPrinter.com Manuals...
  • Page 180: Cleaning The Printer

    Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer (Bottom Plate Cleaning) Cleaning the Pad in the Cassette Downloaded from ManualsPrinter.com Manuals...
  • Page 181: Cleaning The Exterior Of The Printer

    Cleaning the Exterior of the Printer Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. •...
  • Page 182: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
  • Page 183 If the problem is not resolved after cleaning the paper feed roller, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 184: Cleaning The Inside Of The Printer (Bottom Plate Cleaning)

    Cleaning the Inside of the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 185 5. Extend the output tray extension, then open the paper output support. 6. Press the Setup button, use the button to select Maintenance, then press the OK button. LCD and Operation Panel 7. Use the button to select Bottom cleaning, then press the OK button. The paper cleans the inside of the printer as it feeds through the printer.
  • Page 186: Cleaning The Pad In The Cassette

    Cleaning the Pad in the Cassette If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette. You need to prepare: cotton swab 1.
  • Page 187: Changing The Printer Settings

    Changing the Printer Settings Changing Printer Settings from Your Computer Changing the Machine Settings on the LCD Downloaded from ManualsPrinter.com Manuals...
  • Page 188: Changing Printer Settings From Your Computer

    Changing Printer Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode Downloaded from ManualsPrinter.com Manuals...
  • Page 189: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.
  • Page 190: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
  • Page 191: Deleting Unnecessary Printing Profile

    Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings.
  • Page 192: Managing The Printer Power

    Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver.
  • Page 193 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable, "Printer is offline"...
  • Page 194: Reducing The Printer Noise

    Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1.
  • Page 195: Changing The Printer Operation Mode

    Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance The Custom Settings dialog box opens.
  • Page 196 Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins. Moving the slider to the right increases the pause time, and moving the slider to the left decreases the time. If the paper gets stained because the next page is ejected before the ink on the printed page dries, increase the ink drying wait time.
  • Page 197: Changing The Machine Settings On The Lcd

    Changing the Machine Settings on the LCD Changing the Printer Settings on the LCD Output settings LAN settings Dev. user settings Firmware update Cassette settings Reset setting About Quiet setting Turning on/off the Printer Automatically Using the Printer with the Access Point Mode Downloaded from ManualsPrinter.com Manuals...
  • Page 198: Changing The Printer Settings On The Lcd

    Changing the Printer Settings on the LCD This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Prevent abrasion as an example. Note • The * (asterisk) on the LCD indicates the current setting. Make sure that the printer is turned on.
  • Page 199 About Quiet setting Downloaded from ManualsPrinter.com Manuals...
  • Page 200: Output Settings

    Output settings • Prevent abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. Downloaded from ManualsPrinter.com Manuals...
  • Page 201: Lan Settings

    LAN settings • Change LAN Enables either wireless LAN, wired LAN, or access point mode. You can also disable all. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting Wireless LAN setup from the Setup menu screen.
  • Page 202 Note • When this setting is enabled, the printer icon is displayed on the Network Explorer in Windows 8.1, Windows 8, Windows 7, and Windows Vista. Timeout setting Specifies the timeout length. ◦ Bonjour settings Setting items for LAN using Bonjour for Mac OS. Enab./disab.
  • Page 203: Dev. User Settings

    • Device info sending Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select ON to send the printer usage information to Canon server. Downloaded from ManualsPrinter.com Manuals...
  • Page 204: Firmware Update

    Firmware update You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen. Note • Only Current version is available when LAN inactive is selected for Change LAN in LAN settings. • Install update Performs the firmware update of the printer.
  • Page 205: Cassette Settings

    Cassette settings By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. In addition, you can allow the printer to switch the paper source automatically when a cassette runs out of paper.
  • Page 206: Reset Setting

    Reset setting Reverts all settings you made to the printer back to the default. However, some data may not be changed, depending on the current usage state of your printer. • Web service setup Reverts the Web service settings back to the default. •...
  • Page 207: About Quiet Setting

    About Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure that the printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed.
  • Page 208: Turning On/Off The Printer Automatically

    Turning on/off the Printer Automatically You can enable the printer to turn on/off automatically considering the environment Turning on the Printer Automatically Turning off the Printer Automatically Turning on the Printer Automatically You can enable the printer to turn on automatically when printing data is sent to the printer. Make sure that the printer is turned on.
  • Page 209: Using The Printer With The Access Point Mode

    Using the Printer with the Access Point Mode By using the printer as an access point in an environment that does not have wireless LAN router or access point, or by using the printer as an access point temporarily in an environment that has wireless LAN router or access point, you can connect the printer to an external device such as a computer or a smartphone and print from them.
  • Page 210: How To Terminate The Access Point Mode

    Note • If you select SSID or Security protocol using the button and press the OK button, you can confirm the current access point name (SSID) and the current security setting. Printing with the Access Point Mode Print with the access point mode following the procedure below. 1.
  • Page 211: Setting Of The Access Point Mode

    Setting of the Access Point Mode The initial value of the access point mode is set as follows. SSID (access point name) XXXXXX-iB4000series * "XXXXXX" is the last six digits of MAC address of the printer. Security setting WPA2-PSK (AES) Password Serial number of the printer Note...
  • Page 212: Information About Network Connection

    Information about Network Connection Useful Information about Network Connection Downloaded from ManualsPrinter.com Manuals...
  • Page 213: Useful Information About Network Connection

    Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Printer to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information Downloaded from ManualsPrinter.com Manuals...
  • Page 214: Default Values Set At Factory (Network)

    Enable/disable IPv6 Active Enable/disable WSD Active Timeout setting 1 minute Enab./disab. Bonjour Active Service name (Bonjour settings) Canon iB4000 series LPR setting Active DRX setting (Wireless LAN) Active DRX setting (Wired LAN) Active Default Values of the Access Point Mode...
  • Page 215: Connecting The Printer To The Computer Using A Usb Cable

    Connecting the Printer to the Computer Using a USB Cable Connect the printer and the computer using a USB cable as the illustration below. The USB port is located on the rear of the printer. Downloaded from ManualsPrinter.com Manuals...
  • Page 216: When Detecting The Printers Have The Same Name During Setup

    When Detecting the Printers Have the Same Name during Setup When the printer is detected during setup, you may see multiple printers of the same name on the detection result screen. Select a printer with checking the MAC address or the serial number set to the printer against that on the detection result screen.
  • Page 217: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan

    Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the printer with LAN or to change the connection method between the printer and the computer from USB to LAN, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
  • Page 218: Printing Out Network Setting Information

    Printing Out Network Setting Information You can print out the current network settings of the printer. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the printer is turned on. Load a sheet of A4 or Letter-sized plain paper. 3.
  • Page 219 IPv4 Default Gateway Default Gateway (IPv4) XXX.XXX.XXX.XXX Subnet Mask Subnet Mask XXX.XXX.XXX.XXX IPv6 IP Address *2 Selected IP Address (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IPv6 Default Gateway *2 Default Gateway (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Subnet Prefix Length *2 Subnet Prefix Length IPsec *3 IPsec setting Active Security Protocol *3...
  • Page 220 Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) DNS Server Getting DNS Server automatically Auto/Manual Primary Server Primary server address XXX.XXX.XXX.XXX Secondary Server Secondary server address XXX.XXX.XXX.XXX Proxy Server Proxy Server setting Enable/Disable Proxy Port Specifying Proxy Port 1 to 65535 Proxy Address...
  • Page 221: About Network Communication

    About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication Downloaded from ManualsPrinter.com Manuals...
  • Page 222: Changing And Confirming Network Settings

    Changing and Confirming Network Settings IJ Network Tool Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings...
  • Page 223: Ij Network Tool

    • Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 224: Changing The Settings In The Wireless Lan Sheet

    Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 225 Note • Enter the same SSID that the access point is configured to use. The SSID is case-sensitive. Encryption Method: Select the encryption method used over the wireless LAN. You can change WEP settings with selecting Use WEP and clicking Configuration..Changing the WEP Detailed Settings You can change WPA/WPA2 settings with selecting Use WPA/WPA2 and clicking Configuration..
  • Page 226: Changing The Wep Detailed Settings

    Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 227 2. Key Length: Select either 64bit or 128bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. 5. Authentication: Select the authentication method to authenticate the printer's access to the access point. Normally, select Auto.
  • Page 228: Changing The Wpa/Wpa2 Detailed Settings

    Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 229 8. Enter the passphrase, then click Next>. Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the access point passphrase, refer to the instruction manual provided with the access point or contact its manufacturer.
  • Page 230 Important • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • Changing the network settings with the USB cable temporarily may switch the default printer. In this case, reset Set as Default Printer.
  • Page 231: Changing The Settings In The Wired Lan Sheet

    Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.
  • Page 232: Changing The Settings In The Admin Password Sheet

    Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Configuration... from the Settings menu. 4. Click the Admin Password tab. The Admin Password sheet is displayed.
  • Page 233: Monitoring Wireless Network Status

    Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
  • Page 234 6. Check the status. When the measurement is complete, the status is displayed. When is displayed in Connection Performance between the Printer and the Access Point:, the printer can communicate with the access point. Otherwise, refer to displayed comments and the following to improve the status of communication link, and click Remeasurement.
  • Page 235 still appears even if you have tried the above, finish the measurement, then restart the IJ Network Tool to start over the measurement. 7. Click Finish. Note • If any messages appear on Overall Network Performance:, move the machine and access point as instructed to improve the performance.
  • Page 236: Initializing The Network Settings Of The Machine

    Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance. Downloaded from ManualsPrinter.com Manuals...
  • Page 237: Viewing The Modified Settings

    Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click Yes on the Confirmation screen, the following screen is displayed for confirming the modified settings. Downloaded from ManualsPrinter.com Manuals...
  • Page 238: Screens For Network Connection Of Ij Network Tool

    Screens for Network Connection of IJ Network Tool Canon IJ Network Tool Screen Configuration Screen Wireless LAN Sheet Search Screen WEP Details Screen WPA/WPA2 Details Screen Authentication Type Confirmation Screen PSK:Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen...
  • Page 239: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen.
  • Page 240: Canon Ij Network Tool Menus

    Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important • To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
  • Page 241: Settings Menu

    • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer and the computer.
  • Page 242 Maintenance... Displays the Maintenance screen to revert the network settings of the printer to factory default and to mount the card slot as the network drive. Maintenance Screen Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen.
  • Page 243: Configuration Screen

    Configuration Screen You can change the configuration of the printer selected on the Canon IJ Network Tool screen. Click the tab to select the sheet to change the settings. The following screen is the example to change the setting on the Wireless LAN sheet.
  • Page 244: Wireless Lan Sheet

    Wireless LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wireless LAN connection. To display the Wireless LAN sheet, click the Wireless LAN tab on the Configuration screen. 1.
  • Page 245 3. Search... The Search screen is displayed to select an access point to connect to. Search Screen Note • When IJ Network Tool runs over a LAN, the button is grayed out and cannot be selected. Connect the printer and the computer with a USB cable temporarily to change the settings. 4.
  • Page 246: Search Screen

    Search Screen Note • This screen is not available depending on the printer you are using. The access points detected are listed. 1. Detected Access Points: The signal strength from the access point, encryption type, name of access point, and the radio channel can be confirmed.
  • Page 247 3. Set Click to set the access point's SSID in SSID: on the Wireless LAN sheet. Note • The WEP Details screen or the WPA/WPA2 Details screen appears if the selected access point is encrypted. In this case, configure the details to use the same encryption settings set to the access point.
  • Page 248: Wep Details Screen

    WEP Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WEP settings. Note • When changing the password (WEP key) of the printer, the same change must be made to the password (WEP key) of the access point.
  • Page 249: Wpa/Wpa2 Details Screen

    WPA/WPA2 Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WPA/WPA2 settings. The value displayed on the screen differs depending on the present settings. 1. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method.
  • Page 250: Authentication Type Confirmation Screen

    Authentication Type Confirmation Screen Note • This screen is not available depending on the printer you are using. Type of authentication used for client authentication is displayed. 1. Authentication Type Type of authentication used for client authentication is displayed. This machine supports the PSK authentication method. This authentication type PSK uses a passphrase.
  • Page 251: Psk:passphrase And Dynamic Encryption Setup Screen

    PSK:Passphrase and Dynamic Encryption Setup Screen Note • This screen is not available depending on the printer you are using. Enter the passphrase and select the dynamic encryption method. 1. Passphrase: Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.
  • Page 252: Setup Information Confirmation Screen

    Setup Information Confirmation Screen Note • This screen is not available depending on the printer you are using. Displays the settings used for client authentication. Confirm the settings and click Finish. Downloaded from ManualsPrinter.com Manuals...
  • Page 253: Wired Lan Sheet

    Wired LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wired LAN connection. To display the Wired LAN sheet, click the Wired LAN tab on the Configuration screen. 1.
  • Page 254: Admin Password Sheet

    Admin Password Sheet Set a password for the printer to allow specific people to perform setup and configurations operation. To display the Admin Password sheet, click the Admin Password tab on the Configuration screen. 1. Use admin password Set an administrator password with privileges to set up and change detailed options. To use this feature, select this check box and enter a password.
  • Page 255: Network Information Screen

    Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copied to the clipboard.
  • Page 256: Access Control Sheet

    Access Control Sheet Note • This screen is not available depending on the printer you are using. You can register the MAC addresses or the IP addresses of computers or network devices to allow access. To display the Access Control sheet, click the Access Control tab on the Configuration screen. 1.
  • Page 257: When Selecting Ip Address

    1. Enable printer access control(MAC address) Select to enable access control to the printer by MAC address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
  • Page 258 1. Enable printer access control(IP address) Select to enable access control to the printer by IP address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
  • Page 259 5. Delete Deletes the selected IP address from the list. Downloaded from ManualsPrinter.com Manuals...
  • Page 260: Edit Accessible Mac Address Screen/Add Accessible Mac Address Screen

    Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible MAC Address Screen. 1. MAC Address: Enter the MAC address of a computer or a network device to allow access.
  • Page 261: Edit Accessible Ip Address Screen/Add Accessible Ip Address Screen

    Edit Accessible IP Address Screen/Add Accessible IP Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible IP Address Screen. 1. Specification Method: Select either Single Address Specification or Range Specification to add the IP address(es).
  • Page 262: Other Screens Of Ij Network Tool

    Other Screens of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen Downloaded from ManualsPrinter.com Manuals...
  • Page 263: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen.
  • Page 264 Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important • To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
  • Page 265 • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer and the computer.
  • Page 266 Maintenance... Displays the Maintenance screen to revert the network settings of the printer to factory default and to mount the card slot as the network drive. Maintenance Screen Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen.
  • Page 267: Status Screen

    Status Screen You can check the printer status and connection performance. To display the Status screen, select Status from the View menu. Note • This screen is not available depending on the printer you are using. • When using wired LAN, Signal Strength:, Link Quality: and Advanced Measurement... are not available.
  • Page 268: Connection Performance Measurement Screen

    Connection Performance Measurement Screen Note • This screen is not available depending on the printer you are using. Displays to execute the connection performance measurement. Connection Performance Measurement Screen (Initial Screen) Connection Performance Measurement Screen (Completion Screen) Connection Performance Measurement Screen (Initial Screen) Click Next>...
  • Page 269 1. Connection Performance between the Printer and the Access Point: A mark indicates the result of the connection performance measurement between the printer and the access point. : Good connection performance : Unstable connection performance : Cannot connect : Measurement is canceled, or cannot measure 2.
  • Page 270: Maintenance Screen

    Maintenance Screen Displays to perform Setting Initialization and Network Setup of the Card Slot. To display the Maintenance screen, select Maintenance... from the Settings menu. 1. Setting Initialization Reverts all the network settings of the printer to factory default. Click Initialize to display the Initialize Settings screen and click Yes to initialize the network settings of the printer.
  • Page 271: Network Setup Of The Card Slot Screen

    Network Setup of the Card Slot Screen Note • This screen is not available depending on the printer you are using. Displays settings of the card slot and allows you to map a card slot on the network as a network drive on the computer.
  • Page 272 1. Skip Completes the setup without mapping a network drive to the card slot. 2. Retry Returns to Network Setup of the Card Slot screen and re-executes the network drive mapping. 3. Cancel Cancels the card slot setup. When IJ Network Tool is running over LAN, the Cancel button is displayed grayed out and cannot be clicked.
  • Page 273: Associate Port Screen

    Associate Port Screen Allows you to associate a created port with a printer driver. Select the printer for which you want to change the association, then click OK. Note • You cannot print with the printer unless the printer driver is associated with the port. 1.
  • Page 274: Network Information Screen

    Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copied to the clipboard.
  • Page 275: Appendix For Network Communication

    Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall Downloaded from ManualsPrinter.com Manuals...
  • Page 276: Using The Card Slot Over A Network

    Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
  • Page 277 7. Make sure that the card slot is mounted. When the card slot is mounted, the following icon appears on Computer (or My Computer). Restrictions on Card Slot Use over a Network • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time.
  • Page 278: When The Printer Driver Is Not Associated With A Port

    When the Printer Driver Is Not Associated with a Port If No Driver is displayed for the printer's name on the Canon IJ Network Tool screen, the printer driver is not associated with a created port. To associate a port with a printer driver, follow the procedure below.
  • Page 279: About Technical Terms

    About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Access point mode The machine is used as an access point to connect external wireless communication devices (e.g.
  • Page 280 • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
  • Page 281 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
  • Page 282 ◦ Hex Specify a 10-digit or 26-digit string that can contain hexadecimal (0 to 9, A to F, and a to f). • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key.
  • Page 283 • Signal Strength The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%. • SSID Unique label for wireless LAN. It is often represented such as a network name or an access point name.
  • Page 284 • WCN (Windows Connect Now) Users running Windows Vista or later can obtain the setting information directly via wireless network (WCN-NET). • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4.
  • Page 285 • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
  • Page 286: Restrictions

    Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
  • Page 287: About Firewall

    About Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When a Firewall Function is Enabled •...
  • Page 288: Tips For Ensuring Optimal Printing Quality

    Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Check Paper Settings before Printing Be Sure to Set Cassette Paper Information after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer Downloaded from ManualsPrinter.com Manuals...
  • Page 289: Useful Information About Ink

    Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
  • Page 290: Key Points To Successful Printing

    Key Points to Successful Printing Check the printer status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...
  • Page 291: Be Sure To Check Paper Settings Before Printing

    Be Sure to Check Paper Settings before Printing Before printing, make paper settings in the computer screen. There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality.
  • Page 292: Be Sure To Set Cassette Paper Information After Loading Paper

    Be Sure to Set Cassette Paper Information after Loading Paper When you insert a cassette into the printer after loading paper, the screen for setting the type and size of paper is displayed. Set the cassette paper information according to the type and size of loaded paper. To prevent incorrect printing, this printer has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings.
  • Page 293: Canceling A Print Job

    Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the printer and you may not be able to continue to print. Press the Stop button to cancel printing.
  • Page 294: Key To Enjoying Consistent Printing Quality

    Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to prevent from drying.
  • Page 295: Precautions For Safe Transport Of The Printer

    Precautions for Safe Transport of the Printer When relocating the printer, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. •...
  • Page 296 7. Use adhesive tape to secure all the covers on the printer to keep them from opening and to prevent the cassettes from falling out during transportation. Then pack the printer in the plastic bag. 8. Attach the protective material to the printer when packing the printer in the box. Downloaded from ManualsPrinter.com Manuals...
  • Page 297: Legal Limitations On Use Of Your Product And Use Of Images

    Legal Limitations on Use of Your Product and Use of Images It may be unlawful to print the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. • Paper money • Money orders •...
  • Page 298: Specifications

    Specifications General Specifications Printing resolution (dpi) 600 (horizontal) x 1200 (vertical) Interface USB Port: Hi-Speed USB *1 LAN Port: Wired LAN: 100BASE-TX / 10BASE-T Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
  • Page 299: Network Specifications

    Network Specifications Communication protocol TCP/IP Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transfer speed: 10 M/100 Mbps (auto switching) Wireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency bandwidth: 2.4 GHz Channel: 1-11 or 1-13 * Frequency bandwidth and available channels differ depending on country or region.
  • Page 300 Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint...
  • Page 301: Administrator Settings

    Administrator Settings Sharing the Printer on a Network Downloaded from ManualsPrinter.com Manuals...
  • Page 302: Sharing The Printer On A Network

    Sharing the Printer on a Network When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...
  • Page 303: Setting Up A Shared Printer

    Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Select as described below: •...
  • Page 304 On the Sharing tab, check (or select) Share this printer, set the shared name as necessary, and then click OK. 5. If the print server and the client have different architectures (32 bit or 64 bit), install an additional driver 1.
  • Page 305: Restrictions On Printer Sharing

    Restrictions on Printer Sharing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. These are restrictions that apply when you are using a printer in a network environment. Check the restrictions for the environment you are using.
  • Page 306 • If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is printed out normally, the Canon IJ status monitor is displayed only on the client.
  • Page 307: About The Administrator Password

    About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.)
  • Page 308: Printing

    Printing Printing from a Computer Paper setting for Printing Downloaded from ManualsPrinter.com Manuals...
  • Page 309: Printing From A Computer

    Printing from a Computer Printing with Application Software that You are Using (Printer Driver) Downloaded from ManualsPrinter.com Manuals...
  • Page 310: Printing With Application Software That You Are Using (Printer Driver)

    Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Downloaded from ManualsPrinter.com Manuals...
  • Page 311: Printing With Easy Setup

    Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this printer. Check that the printer is turned on Load paper on the printer 3. Open the printer driver setup window 4.
  • Page 312 Important • The print quality settings that can be selected may differ depending on a printing profile. 6. Select the paper source Select Cassette (Auto Select), Cassette 1, or Cassette 2 that matches your purpose for Paper Source. Important • The paper source settings that can be selected may differ depending on the paper type and size. 7.
  • Page 313 Click OK. When you execute print, the document is printed with settings that match your purpose. Important • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well.
  • Page 314: Paper Settings On The Printer Driver And The Printer (Media Type)

    Glossy Photo Paper Glossy Matte Photo Paper <MP-101> Matte Photo Paper Matte Canon genuine papers (Business Letter Printing) Cassette paper information registered on the Media name <Model No.> Media Type in the printer driver printer High Resolution Paper <HR-101N> High Resolution Paper High Res Downloaded from ManualsPrinter.com Manuals...
  • Page 315: Paper Settings On The Printer Driver And The Printer (Paper Size)

    Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Cassette paper information registered on the printer Letter 8.5"x11"...
  • Page 316: Various Printing Methods

    Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Switching the Paper Source to Match the Purpose...
  • Page 317: Setting A Page Size And Orientation

    Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
  • Page 318: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2.
  • Page 319 • Print from Last Page: /Collate: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
  • Page 320: Setting The Stapling Margin

    Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position.
  • Page 321 Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important •...
  • Page 322: Fit-To-Page Printing

    Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3.
  • Page 323 5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size. Downloaded from ManualsPrinter.com Manuals...
  • Page 324: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software.
  • Page 325 • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale. Important •...
  • Page 326 Note • Selecting Scaled changes the printable area of the document. Downloaded from ManualsPrinter.com Manuals...
  • Page 327: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2.
  • Page 328 Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.
  • Page 329: Tiling/Poster Printing

    Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1.
  • Page 330: Printing Only Specific Pages

    If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
  • Page 331 Note • Click the deleted pages to display them again. • Right-click the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you execute print, only specified pages will be printed. Important •...
  • Page 332: Booklet Printing

    Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center.
  • Page 333 Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width.
  • Page 334: Duplex Printing

    Duplex Printing The procedure for printing data on both sides of a sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1.
  • Page 335 Use normal-size printing Print without reducing the page. Use reduced printing Reduce the page slightly during printing. 5. Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the list. 6.
  • Page 336 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list. 4. Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the list. 5.
  • Page 337 Related Topic Changing the Printer Operation Mode Downloaded from ManualsPrinter.com Manuals...
  • Page 338: Stamp/Background Printing

    Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
  • Page 339: Printing A Background

    3. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the stamp details If necessary, specify the following settings, and then click OK.
  • Page 340: Related Topics

    Select Background... button use another background or change the layout or density of a background, click this. Background first page only To print the background only on the first page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified background.
  • Page 341: Registering A Stamp

    Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
  • Page 342 4. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type. ◦ For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings.
  • Page 343: Changing And Registering Some Of Stamp Settings

    6. Complete the setup Click OK. The Stamp/Background (Stamp) dialog box opens again. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select the stamp for which the settings are to be changed Select the Stamp check box in the Stamp/Background (Stamp) dialog box.
  • Page 344: Registering Image Data To Be Used As A Background

    Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background.
  • Page 345: Changing And Registering Some Background Settings

    4. Select the image data to be registered to the background Click Select File..Select the target bitmap file (.bmp), and then click Open. 5. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed. When Custom is selected, you can set coordinates for X-Position and Y-Position.
  • Page 346: Deleting An Unnecessary Background

    The Background Settings dialog box opens. 3. Specify each item on the Background tab while viewing the preview window 4. Save the background Click Save overwrite on the Save settings tab. When you want to save the background with a different title, enter a new title in the Title box and click Save.
  • Page 347: Setting Up Envelope Printing

    Setting Up Envelope Printing The procedure for performing envelope printing is as follows: Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4.
  • Page 348 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
  • Page 349: Printing On Postcards

    Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4.
  • Page 350 To display guide messages again, open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.
  • Page 351: Switching The Paper Source To Match The Purpose

    Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a cassette 1 and a cassette 2. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: You can also set the paper source on the Quick Setup tab.
  • Page 352 4. Complete the setup Click OK. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings on the printer driver differ from the cassette paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper setting for Printing."...
  • Page 353: Displaying The Print Results Before Printing

    Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab.
  • Page 354: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab.
  • Page 355 Important • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values.
  • Page 356: Editing The Print Document Or Reprinting From The Print History

    Editing the Print Document or Reprinting from the Print History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document.
  • Page 357: Editing And Printing A Print Document

    Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. 4. Editing print documents and print pages • Combining print documents You can combine multiple print documents to form a single document.
  • Page 358: Reprinting From The Print History

    Check the preview before printing. • Depending on the print settings of the print document, some functions may not be available in the Canon IJ XPS preview. Note • You can rename Document Name to any name.
  • Page 359: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity Adjusting Contrast...
  • Page 360: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a grayscale printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2.
  • Page 361 Note • During Grayscale Printing, inks other than black ink may be used as well. Downloaded from ManualsPrinter.com Manuals...
  • Page 362: Specifying Color Correction

    You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. This method is suitable for printing sRGB data.
  • Page 363 Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing. Specify the input profile to be used.
  • Page 364: Optimal Photo Printing Of Image Data

    Describes the procedure for printing sRGB data by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
  • Page 365: Adjusting Colors With The Printer Driver

    You can specify the color correction function of the printer driver to print sRGB data with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
  • Page 366 Adjusting Intensity Adjusting Contrast Downloaded from ManualsPrinter.com Manuals...
  • Page 367: Printing With Icc Profiles

    Specify an ICC Profile from the Application Software and Print the Data When you print the editing and touch-up results of Adobe Photoshop, Canon Digital Photo Professional, or any application software that allows you to specify input and printing ICC profiles, you print by effectively using the color space of the input ICC profile specified in the image data.
  • Page 368 5. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print Print from an application software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile (sRGB) found in the data.
  • Page 369 Important • When the application software specifies an input profile, the input profile setting of the printer driver becomes invalid. • When no input ICC profiles are installed on your computer, Adobe RGB (1998) will not be displayed. 5. Set the other items If necessary, click Color Adjustment tab, and adjust Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast settings, and then click OK.
  • Page 370: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 371 There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider.
  • Page 372: Adjusting Color Balance Using Sample Patterns (Printer Driver)

    Adjusting Color Balance Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the color balance. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values.
  • Page 373 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Cyan/Magenta/Yellow. Important • When the Grayscale Printing check box on the Main tab is checked, Cyan/Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Select the paper size to be used for pattern printing.
  • Page 374 Note • Large is about double the size of Medium, and Small is about half the size of Medium. 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing.
  • Page 375 Note • You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the color balance that was adjusted by the pattern print function.
  • Page 376: Adjusting Brightness

    Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
  • Page 377 4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast Downloaded from ManualsPrinter.com Manuals...
  • Page 378: Adjusting Intensity

    Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
  • Page 379 4. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the adjusted intensity. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) Downloaded from ManualsPrinter.com Manuals...
  • Page 380: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 381 After adjusting each color, click OK. 4. Complete the setup Click OK on the Main tab. When you execute print, the image is printed with the adjusted contrast. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
  • Page 382: Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)

    Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the intensity/contrast. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the intensity/contrast while looking at the pattern.
  • Page 383 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
  • Page 384 On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the intensity/contrast that you set is the center value. 6.
  • Page 385 Note • You can also set intensity/contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by the pattern print function.
  • Page 386: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver)
  • Page 387: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
  • Page 388: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.
  • Page 389: Canon Ij Status Monitor

    Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer.
  • Page 390 Ink Details dialog box. In such cases, take the appropriate action as described on the screen. Note • You can also display the Ink Details dialog box by selecting the ink icon on the Canon IJ Status Monitor. Downloaded from ManualsPrinter.com Manuals...
  • Page 391: Canon Ij Preview

    Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 392: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining.
  • Page 393: Instructions For Use (Printer Driver)

    • Disable ICM required from the application software cannot be used when the XPS printer driver is used. • Do not start up the Canon IJ Network Tool while printing. • Do not print when the Canon IJ Network Tool is running.
  • Page 394 ◦ When Page Size in Word is set to "XXX Enlarge/Reduce", the document may not print normally in certain versions of Word. If this happens, follow the procedure below. 1. Open Word's Print dialog box. 2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word.
  • Page 395: Printer Driver Description

    Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description Downloaded from ManualsPrinter.com Manuals...
  • Page 396: Quick Setup Tab Description

    Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
  • Page 397 Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Additional Features Displays the frequently used, convenient functions for the printing profile that you selected for Commonly Used Settings on the Quick Setup tab.
  • Page 398 4-on-1 Printing Prints four pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify..Then in the Page Layout Printing dialog box that appears, specify the Page Order.
  • Page 399 Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. High Gives priority to print quality over printing speed. Standard Prints with average speed and quality. Paper Source Select the source from which paper is supplied.
  • Page 400 Name Enter the name for the printing profile you wish to save. Up to 255 characters can be entered. The name appears, with its associated icon, in the Commonly Used Settings list on the Quick Setup tab. Options... Opens the Save Commonly Used Settings dialog box.
  • Page 401 Related Topics Printing with Easy Setup Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Duplex Printing Setting Up Envelope Printing Printing on Postcards Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) Printing a Color Document in Monochrome Specifying Color Correction...
  • Page 402: Main Tab Description

    Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
  • Page 403: Color Adjustment Tab

    Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Defaults Restores all the settings you have changed to their default values.
  • Page 404 status easily by changing the preview image to one similar to the results to be printed with Sample Type. Note • The graphic is in monochrome when the Grayscale Printing check box is checked. Sample Type Selects a preview image displayed on the Color Adjustment tab. If necessary, select a preview image from Standard, Portrait, Landscape, or Graphics, whichever is most similar to the print results.
  • Page 405 Pattern Print dialog box Performs the setup for printing of patterns that allow you to check the color balance and intensity/ contrast of documents. Parameters to Adjust Select the item to be checked by pattern printing. Cyan/Magenta/Yellow Prints a pattern that allows you to check the cyan/magenta/yellow balance. Important •...
  • Page 406 • When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing.
  • Page 407 Printing a Color Document in Monochrome Displaying the Print Results before Printing Downloaded from ManualsPrinter.com Manuals...
  • Page 408: Page Setup Tab Description

    Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
  • Page 409 Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
  • Page 410 Duplex Printing Selects whether to print the document automatically on both sides or one side of a sheet of paper. Check this check box to print the document on both sides. This function can be used only when Plain Paper is selected for Media Type and one of Normal-size, Fit-to-Page, Scaled, or Page Layout is selected.
  • Page 411 Stamp/Background... (Stamp...) Opens the Stamp/Background (Stamp) dialog box. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
  • Page 412 Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
  • Page 413 Print Area Setup dialog box When you perform duplex printing, the print area of the document becomes slightly narrower than usual. Therefore when a document that has small margins is printed, the document may not fit on one page. This dialog box allows you to set whether the page is to be reduced when printed so that the document fits in one page.
  • Page 414 Canon IJ Preview. However, if you are using the XPS printer driver, you will be able to change the paper feeding method from the Canon IJ XPS Preview. Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size.
  • Page 415 Note • Scale images using nearest-neighbor interpolation can be used only with the XPS printer driver. Prevention of Print Data Loss You can reduce the size of the print data that was created with the application software and then print the data.
  • Page 416: Stamp Tab

    Print semitransparent stamp Sets how the stamp is to be printed over the document. Check the Stamp check box to enable this. Check this check box to print a semi-transparent stamp over the printed document page. Uncheck this check box to print the stamp over the document data. The printed data may be hidden behind the stamp.
  • Page 417 TrueType Font Selects the font for the stamp text string. Style Selects the font style for the stamp text string. Size Selects the font size for the stamp text string. Outline Selects a frame that encloses the stamp text string. If a large font size is selected for Size, characters may extend outside of the stamp border.
  • Page 418 Note • Orientation is enabled only when Text or Date/Time/User Name is selected for Stamp Type on the Stamp tab. Note • Click Defaults to set the stamp position to Center and the orientation to 0. Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created.
  • Page 419 Note • Depending on the type of printer driver you are using and the environment, this function may not be available. • Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the middle.
  • Page 420: Maintenance Tab Description

    Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high.
  • Page 421 Align the print head immediately after installing the print head. When you click Print Head Alignment, the Start Print Head Alignment dialog box is displayed. Nozzle Check Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly.
  • Page 422: Initial Check Items

    Perform this function when you want to check the printer status and how a print job is proceeding. Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor".
  • Page 423 Start Print Head Alignment dialog box This dialog box allows you to adjust the attachment position for the print head, or to print the current setting value for the print head position. Align Print Head Aligns the print head. Print head alignment corrects the installation positions of the print head and improves deviated colors and lines.
  • Page 424 Make sure the printer is on and then click OK to change the printer settings. Specify Enable to turn the printer on automatically when print data is sent to it. Auto Power Off Selects the auto power-off setting. If a printer driver operation or a printer operation is not performed within the specified time, the printer turns off.
  • Page 425 Don't detect mismatch of paper settings when printing from computer When you print documents from your computer and the paper settings on the printer driver and the cassette paper information registered on the printer do not match, this setting disables the message display and allows you to continue printing.
  • Page 426: Canon Ij Preview Description

    Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 427 This screen also allows you to change the media type and paper source settings. Help Menu When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can check the version and copyright information.
  • Page 428 Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes. Cancel Printing button Ends the Canon IJ Preview, and cancels the printing of the document that is displayed on the preview screen.
  • Page 429: Canon Ij Xps Preview Description

    Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 430 Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area.
  • Page 431 Delete Document Deletes the selected document from the document list. If the document list contains only one document, the document is grayed out and cannot be selected. This command has the same function as the (Delete Document) on the toolbar. Grayscale Printing Allows you to change the monochrome print settings.
  • Page 432 Move to Last Moves the currently selected page to the end of the document. If the currently selected page is the last page, this command is grayed out and cannot be selected. View Menu Selects the documents and pages to be displayed. Documents Use the following command to select the document to display.
  • Page 433 Select Page Information, Layout, or Manual Color Adjustment. Help Menu When you select this menu item, the Help window for Canon IJ XPS Preview is displayed, and you can check the version and copyright information. (Print) Prints the documents selected in the document list.
  • Page 434 If the document list contains only one document, the document is grayed out and cannot be selected. (Reset Documents) Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview.
  • Page 435 Pages Displays the number of pages in the print document. Important • The number displayed in Pages and the output page count are different. • To check the output page count, check the status bar at the bottom of the preview window. Status Displays the status of the print documents.
  • Page 436 The documents remaining in the document list will be deleted from the list. Print Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes. Downloaded from ManualsPrinter.com Manuals...
  • Page 437: Canon Ij Status Monitor Description

    Icons and messages are displayed when ink is running low (ink level warning). Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
  • Page 438 Once the print data has been sent, the button is grayed out and becomes unavailable. Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available.
  • Page 439 Closes the Ink Details dialog box to return to Canon IJ Status Monitor. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
  • Page 440: Updating The Printer Driver

    Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver Downloaded from ManualsPrinter.com Manuals...
  • Page 441: Obtaining The Latest Printer Driver

    Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Maintenance tab. You can access our website and download the latest printer driver for your model.
  • Page 442: Deleting The Unnecessary Printer Driver

    Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller •...
  • Page 443: Before Installing The Printer Driver

    Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn off the printer. Checking the Personal Computer Settings •...
  • Page 444: Installing The Printer Driver

    Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver and XPS printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn off the printer 2.
  • Page 445: Paper Setting For Printing

    Paper setting for Printing By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
  • Page 446 When you start printing, a message is displayed. Confirm the message, then press the OK button. When the screen to select the operation is displayed, select one of the operations below. Note • Depending on the setting, the choices below may not be displayed. Use cass.
  • Page 447: Troubleshooting

    Troubleshooting The Printer Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with the Printer...
  • Page 448: Problems With Network Communication

    Problems with Network Communication Problems with the Printer While Using with Network Cannot Detect a Printer on a Network Other Problems with Network Downloaded from ManualsPrinter.com Manuals...
  • Page 449: Problems With The Printer While Using With Network

    Problems with the Printer While Using with Network The Printer Stopped Working Suddenly Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Printer Printing Speed Is Slow Cannot Use the Printer on Replacing an Access Point or Changing Its settings Downloaded from ManualsPrinter.com Manuals...
  • Page 450: The Printer Stopped Working Suddenly

    The Printer Stopped Working Suddenly Cannot Communicate with the Printer After the Network Settings Are Changed Cannot Communicate with the Printer over the Wireless LAN Cannot Communicate with the Printer Using the Access Point Mode Cannot Communicate with the Printer over the Wired LAN Cannot Print from a Computer Connected to the Network Cannot Communicate with the Printer After the Network Settings Are Changed...
  • Page 451 Make sure that the firewall of the security software is disabled. Check10 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 452 Cannot Communicate with the Printer Using the Access Point Mode Make sure that the printer is turned on. Check1 Is Change LAN in LAN settings under Device settings set to LAN inactive, Check2 Wireless LAN active, or Wired LAN active? Select AP mode active.
  • Page 453 If the problem is not resolved, perform setup again with the Setup CD-ROM or perform it according to the instructions on our website. Cannot Print from a Computer Connected to the Network Make sure that the network settings of the computer are correct. Check1 For the procedures to set up the computer, refer to the instruction manual of your computer or contact its manufacturer.
  • Page 454: Ink Remaining Level Is Not Displayed On Printer Status Monitor Of The Printer

    Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Printer Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window Downloaded from ManualsPrinter.com Manuals...
  • Page 455: Printing Speed Is Slow

    Printing Speed Is Slow The printer may be printing out a large job issued from another computer. Check1 When using wireless LAN, make sure that the radio status is good and adjust Check2 the installation positions while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the printer.
  • Page 456: Cannot Use The Printer On Replacing An Access Point Or Changing Its Settings

    Cannot Use the Printer on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the printer again. Perform network setup again with the Setup CD-ROM or perform it again according to the instructions on our website.
  • Page 457 When Encryption Is Enabled, Cannot Communicate With the Printer After the Encryption Type Was Switched on the Access Point If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point matches that set to the printer. Cannot Communicate with the Printer After Applying MAC/IP Address Filtering or Entering an Encryption Key to the Access Point Downloaded from ManualsPrinter.com Manuals...
  • Page 458: Cannot Detect A Printer On A Network

    Cannot Detect a Printer on a Network Cannot Detect the Printer When Setting up Network Communication The Printer Cannot Be Detected in the Wireless LAN The Printer Cannot Be Detected in the Wired LAN Note • You cannot use the wireless LAN and the wired LAN at the same time. Downloaded from ManualsPrinter.com Manuals...
  • Page 459: Cannot Detect The Printer When Setting Up Network Communication

    Cannot Detect the Printer When Setting up Network Communication If the printer could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the printer. Cannot Detect the Printer during Wireless LAN Setup: Check 1 Cannot Detect the Printer during Wired LAN Setup: Check 1 Important •...
  • Page 460: Cannot Detect The Printer During Wireless Lan Setup: Check 1

    Cannot Detect the Printer during Wireless LAN Setup: Check 1 Are the printer and network device (router, access point, etc.) turned on? Make sure that the printer is turned on. Confirming that the Power Is On Make sure that the network device (router, access point, etc.) is turned on. If the printer or the network device is turned off: Turn on the printer or the network device.
  • Page 461: Cannot Detect The Printer During Wireless Lan Setup: Check 2

    Cannot Detect the Printer during Wireless LAN Setup: Check 2 Is the wireless LAN setting of the printer enabled? Make sure that the icon is displayed on the LCD. If the icon is not displayed: The wireless LAN setting of the printer is disabled. Enable the wireless LAN setting of the printer. After enabling the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning.
  • Page 462: Cannot Detect The Printer During Wireless Lan Setup: Check 3

    Cannot Detect the Printer during Wireless LAN Setup: Check 3 Is the printer connected to the access point? By using the icon on the LCD, make sure that the printer is connected to the access point. If the icon is displayed: The printer may be placed far away from the access point.
  • Page 463: Cannot Detect The Printer During Wireless Lan Setup: Check 4

    • When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * On the Setup CD-ROM, select win > Driver > DrvSetup, then set the security software to allow the file Setup.exe or Setup64.exe to access the network.
  • Page 464: Cannot Detect The Printer During Wireless Lan Setup: Check 5

    Cannot Detect the Printer during Wireless LAN Setup: Check 5 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the printer are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
  • Page 465: Turned Off

    Cannot Detect the Printer during Wired LAN Setup: Check 1 Is the LAN cable connected, and are the printer and the router turned on? Make sure that the LAN cable is connected. Make sure that the printer is turned on. Confirming that the Power Is On Make sure that the router is turned on.
  • Page 466: Cannot Detect The Printer During Wired Lan Setup: Check 2

    Cannot Detect the Printer during Wired LAN Setup: Check 2 Are the computer and the router configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
  • Page 467: Cannot Detect The Printer During Wired Lan Setup: Check 3

    Cannot Detect the Printer during Wired LAN Setup: Check 3 Enable the wired LAN setting of the printer. Press the Setup button, then select Device settings and LAN settings in this order, then select Wired LAN active for Change LAN. icon is displayed on the LCD.
  • Page 468: The Printer Cannot Be Detected In The Wireless Lan

    If not, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. When using IJ Network Tool, click Update to search for the printer again. Check5 Canon IJ Network Tool Screen When searching for a printer over a network, make sure that the printer is Check6 associated with the port.
  • Page 469 Make sure that the firewall of the security software is disabled. Check13 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 470: The Printer Cannot Be Detected In The Wired Lan

    The Printer Cannot Be Detected in the Wired LAN Make sure that the printer is turned on. Check1 Is Change LAN in LAN settings under Device settings set to LAN inactive? Check2 LAN settings Make sure that the LAN cable is connected properly. Check3 Make sure that the printer is connected to the router with the LAN cable.
  • Page 471: Other Problems With Network

    Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Printer Was Forgotten Checking Information about the Network How to Restore the Printer's Network Settings to Factory Default Downloaded from ManualsPrinter.com Manuals...
  • Page 472: Forgot An Access Point Name, Ssid, Or A Network Key

    Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
  • Page 473 Either TKIP (basic encryption) or AES (secure encryption) is selected automatically for the dynamic encryption method. For details, see Changing the WPA/WPA2 Detailed Settings. Note • This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2- Personal). Downloaded from ManualsPrinter.com Manuals...
  • Page 474: The Message Is Displayed On The Computer Screen During Setup

    The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen "You are connecting the printer to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the printer which has already been set up to use via a network.
  • Page 475 Security is not configured on the access point. The printer can still be used, so continue the setup procedure to complete it. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
  • Page 476: The Administrator Password Set To The Printer Was Forgotten

    The Administrator Password Set to the Printer Was Forgotten Initialize the printer settings. Select All data, then the administrator password reverts to the default. Reset setting After initializing the printer settings, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
  • Page 477: Checking Information About The Network

    To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Screen Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
  • Page 478 1. Select Command Prompt as shown below. • In Windows 8.1 or Windows 8, select Command Prompt from the Start screen. If Command Prompt is not displayed on the Start screen, select the Search charm, then search for "Command Prompt". •...
  • Page 479: How To Restore The Printer's Network Settings To Factory Default

    How to Restore the Printer's Network Settings to Factory Default Important • Note that initialization erases all network settings on the printer, and printing operation from a computer over network may become impossible. To use the printer over network, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
  • Page 480: Problems With Printing

    Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print Properly with Automatic Duplex Printing Printing Stops Before It Is Completed Downloaded from ManualsPrinter.com Manuals...
  • Page 481: Printing Does Not Start

    Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button Check1 to turn the printer on. While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit.
  • Page 482 Check6 The printer will not print properly if you are using a printer driver for a different printer. Make sure that "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • To make the printer the one selected by default, select Set as Default Printer.
  • Page 483: Restart Your Computer

    • Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the printer is used over LAN: Launch IJ Network Tool, and select "CNBJNP_xxxxxxxxxx" as you confirmed in step 4, then associate the port with the printer using Associate Port in the Settings menu. If the problem is not resolved, reinstall the printer driver with the Setup CD-ROM or install it from our website.
  • Page 484: Paper Jams

    Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).
  • Page 485: Paper Does Not Feed Properly/"No Paper" Error Occurs

    Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, flip through the paper before loading. In addition, when you load paper with some paper remaining in the cassette, flip through the remaining paper and the newly loaded paper before loading.
  • Page 486 Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in landscape orientation, they will not feed properly. Confirm that the media type and the paper size settings correspond with the Check5 loaded paper. Clean the paper feed roller.
  • Page 487: Cannot Print Properly With Automatic Duplex Printing

    Cannot Print Properly with Automatic Duplex Printing Is the setting for automatic duplex printing selected? Check1 Make sure that the Duplex Printing and Automatic check boxes are selected on the Page Setup sheet in the printer driver setup window. Duplex Printing Make sure that the actual size of the paper is suitable for automatic duplex Check2 printing.
  • Page 488: Printing Stops Before It Is Completed

    Printing Stops Before It Is Completed Is the paper loaded? Check1 Make sure that paper is loaded. If the printer has run out of paper, load paper. Do the printing documents have lots of photographs or illustrations? Check2 As printing large data such as photos or graphics takes time for the printer and the computer to process, the printer may appear to have stopped operating.
  • Page 489: Problems With Printing Quality

    Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected Downloaded from ManualsPrinter.com Manuals...
  • Page 490: Print Results Not Satisfactory

    Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.
  • Page 491: Cannot Print To End Of Job

    Cannot Print to End of Job Select the setting not to compress the printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver.
  • Page 492: Part Of The Page Is Not Printed

    Part of the Page Is Not Printed When performing automatic duplex printing, the reason below is possible. Check When performing automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm narrower than the usual. For this reason, the bottom of the page may not be printed.
  • Page 493: No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

    No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong Downloaded from ManualsPrinter.com Manuals...
  • Page 494 White Streaks Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Check the status of ink tanks. Replace the ink tank if the ink has run out. Check2 Replacing an Ink Tank Print the Nozzle Check Pattern and perform any necessary maintenance Check3 operations such as Print Head Cleaning.
  • Page 495: Lines Are Misaligned

    Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
  • Page 496: Line Does Not Print Or Prints Partially

    Line Does Not Print or Prints Partially Is the Page Layout Printing performed or the Binding margin function used? Check1 When the Page Layout Printing or Binding margin function is being used, thin lines may not be printed. Try thickening the lines in the document. Is the size of the print data extremely large? Check2 Click Print Options on the Page Setup sheet on the printer driver.
  • Page 497: Image Does Not Print Or Prints Partially

    Image Does Not Print or Prints Partially Select the setting not to compress the printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver.
  • Page 498: Printed Paper Curls Or Has Ink Blots

    Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use Downloaded from ManualsPrinter.com Manuals...
  • Page 499: Paper Is Smudged/Printed Surface Is Scratched

    Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check2 Check to see if the paper you are printing on is suitable for your printing purpose.
  • Page 500 1. Roll up the paper in the opposite direction to the paper curl as shown below. 2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward.
  • Page 501 If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. Reduce the intensity setting in the printer driver and try printing again. 1. Open the printer driver setup window. How to Open the Printer Driver Setup Window 2.
  • Page 502: Back Of The Paper Is Smudged

    Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform the Bottom Plate Cleaning to clean the inside of the printer. Check2 Cleaning the Inside of the Printer (Bottom Plate Cleaning) Note •...
  • Page 503: Colors Are Uneven Or Streaked

    Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
  • Page 504 Perform the Print Head Deep Cleaning. If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the printer and perform another Print Head Deep Cleaning after 24 hours. • If the problem is not resolved after performing the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged.
  • Page 505: Ink Is Not Ejected

    Ink Is Not Ejected Has the ink run out? Check1 Check the Support Code on the LCD and take the appropriate action to resolve the error. Support Code List Are the print head nozzles clogged? Check2 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head...
  • Page 506: Problems With The Printer

    Problems with the Printer The Printer Cannot Be Powered On The Printer Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Printer with USB Connection LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD Print Head Holder Does Not Move to the Position for Replacing Printer Status Monitor Is Not Displayed Downloaded from ManualsPrinter.com Manuals...
  • Page 507: The Printer Cannot Be Powered On

    The Printer Cannot Be Powered On Press the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the printer, then turn it back on. Unplug the printer from the power supply, then plug the printer back in and turn Check3 the printer back on after leaving it for at least 2 minutes.
  • Page 508: The Printer Turns Off Unintentionally

    The Printer Turns Off Unintentionally Deactivate the setting to turn the unit off automatically. Check The printer turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically. If you do not want the printer to turn off automatically, open the printer driver setup window and in Auto Power under the Maintenance sheet, select Disable for Auto Power Off.
  • Page 509: Cannot Connect To Computer With A Usb Cable Properly

    Cannot Connect to Computer with a USB Cable Properly Printing Speed Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Is Displayed If your system environment is not fully compatible with Hi-Speed USB, the printer will operate at a lower speed provided under USB 1.1.
  • Page 510: Cannot Communicate With The Printer With Usb Connection

    Cannot Communicate with the Printer with USB Connection Make sure that the printer is turned on. Check1 Make sure that the USB cable is connected properly. Check2 Connecting the Printer to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.
  • Page 511: Lcd Cannot Be Seen At All

    LCD Cannot Be Seen At All • If the POWER lamp is off: The printer is not powered on. Connect the power cord and press the ON button. • If the POWER lamp is lit: The LCD may be in the screen-saver mode. Press one of the buttons on the operation panel. Downloaded from ManualsPrinter.com Manuals...
  • Page 512: An Unintended Language Is Displayed On The Lcd

    An Unintended Language Is Displayed on the LCD Select the language you want to be displayed according to the following procedure. 1. Press the Setup button, then wait for about 5 seconds. 2. Press the button once, then press the OK button. 3.
  • Page 513: Print Head Holder Does Not Move To The Position For Replacing

    Print Head Holder Does Not Move to the Position for Replacing Important • The print head holder moves to the position for replacing only when an ink tank runs out of ink. If no ink tanks run out of ink, the print head holder does not move even though you open the front cover. Is the POWER lamp off? Check1 Check if the POWER lamp is lit.
  • Page 514: Printer Status Monitor Is Not Displayed

    Printer Status Monitor Is Not Displayed Is the printer status monitor enabled? Check Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open the printer driver setup window. How to Open the Printer Driver Setup Window 2.
  • Page 515: Problems With Installation/Downloading

    Problems with Installation/Downloading Cannot Install the Printer Driver Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update Printer Driver in Network Environment Uninstalling IJ Network Tool Downloaded from ManualsPrinter.com Manuals...
  • Page 516: Cannot Install The Printer Driver

    Cannot Install the Printer Driver • If the installation does not start even after the Setup CD-ROM is inserted into your computer's disc drive: Start the installation following the procedure below. 1. Select items as shown below. ◦ In Windows 8.1 or Windows 8, select the Explorer icon in Taskbar on Desktop, then select Computer from the list on the left.
  • Page 517 • If you are unable to proceed beyond the Printer Connection screen: Note • The printer is not detected. Check the connection. may be displayed depending on the computer you use. Make sure that the USB cable is securely plugged in to the printer and the Check1 computer.
  • Page 518 • In other cases: Reinstall the printer driver. If the driver was not installed correctly, uninstall the printer driver, restart your computer, then reinstall the driver. Deleting the Unnecessary Printer Driver If you reinstall the printer driver, install the printer driver with the Setup CD-ROM or install it from our website.
  • Page 519: Easy-Webprint Ex Does Not Start Up Or Easy-Webprint Ex Menu Does Not Appear

    Is Canon Easy-WebPrint EX displayed on the Toolbars menu in the Internet Check1 Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest Easy-WebPrint EX onto your computer from our website. Note •...
  • Page 520: How To Update Printer Driver In Network Environment

    How to Update Printer Driver in Network Environment Download the latest printer driver in advance. To obtain the latest printer driver, access our web site through the Internet and download the latest printer driver for your model. After uninstalling the printer driver, install the latest printer driver according to the regular procedure. When the connection method selection screen is displayed, select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use.
  • Page 521: Uninstalling Ij Network Tool

    1. Select Control Panel from the Settings charm on Desktop > Programs > Programs and Features. 2. Select Canon IJ Network Tool from the program list, then click Uninstall. If the User Account Control screen appears, click Continue. • In Windows 7 or Windows Vista: 1.
  • Page 522: About Errors/Messages Displayed

    About Errors/Messages Displayed If an Error Occurs A Message Is Displayed Downloaded from ManualsPrinter.com Manuals...
  • Page 523: If An Error Occurs

    If an Error Occurs When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, a Support Code (error number) is displayed on the computer screen or the LCD. •...
  • Page 524: A Message Is Displayed

    A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer or on the LCD for some error or message. For details on errors with Support Codes, refer to Support Code List.
  • Page 525 Faxes. 3. Open the properties of printer driver for the printer. • In Windows 8.1, Windows 8, or Windows 7, right-click the "Canon XXX series" icon (where "XXX" is your printer's name), then select Printer properties. • In Windows Vista or Windows XP, right-click the "Canon XXX series" icon (where "XXX" is your printer's name), then select Properties.
  • Page 526 In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, then select your printer's name.
  • Page 527: Other Error Messages

    Other Error Messages If an error message is displayed outside the printer status monitor, check the Check following: • "Could not spool successfully due to insufficient disk space" Delete any unnecessary files to increase the amount of free space on the disk. •...
  • Page 528 • If you agree to participate in the survey program: Click Agree, then follow the on-screen instructions. The printer usage information will be sent via the Internet. If you have followed the on-screen instructions, the information will be sent automatically from the second time onward and the confirmation screen will not be displayed again.
  • Page 529 This dialog box appears when administrative rights are required to perform a task. If you are logged on to an administrator account, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will be displayed at the time of the next survey.
  • Page 530: If You Cannot Resolve The Problem

    If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the printer or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...
  • Page 531: Support Code List

    Support Code List The support code appears on the LCD and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.
  • Page 532 7205 7300 • A000 to ZZZZ B202 B203 B204 B502 B503 B504 C000 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed). Downloaded from ManualsPrinter.com Manuals...
  • Page 533: Support Code List (When Paper Is Jammed)

    Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If the paper is jammed inside the front cover: 1300 • If the paper is jammed inside the rear cover: 1303 •...
  • Page 534 1300 Cause Paper is jammed inside the front cover. Action If the paper is jammed inside the front cover, remove the paper following the procedure below. Note • If you need to turn off the printer to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the printer.
  • Page 535 If the paper is rolled up, pull it out. 4. Pull the paper slowly not to tear it, then pull the paper out. 5. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the printer. Check the following and remove the piece of paper if it remains.
  • Page 536 6. Close the front cover. 7. Press the printer's OK button. If you turned off the printer, all print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly.
  • Page 537 1303 Cause Paper is jammed inside the rear cover. Action If the paper is jammed inside the rear cover, remove the paper following the procedure below. Note • If you need to turn off the printer to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the printer.
  • Page 538 Note • Do not touch the inner parts of the printer. • If you cannot pull the paper out, try the following. • Turn the printer off and turn it back on. The paper may be ejected automatically. • Pull out the paper output tray. It becomes easy to pull out the paper.
  • Page 539 1313 Cause Paper is jammed inside the rear cover as the printer pulled in the printed paper. Action If the paper is jammed inside the rear cover as the printer pulled in the printed paper, remove the paper following the procedure below. Important •...
  • Page 540 4. Pull out the paper slowly. Note • Do not touch the inner parts of the printer. • If you cannot pull the paper out, try the following. • Turn the printer off and turn it back on. The paper may be ejected automatically. •...
  • Page 541 Align the paper guides with the both edges of the paper when you load paper. If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 542 1314 Cause Paper is jammed inside the rear cover when performing automatic duplex printing. Action If the paper is jammed inside the rear cover when performing automatic duplex printing, remove the paper following the procedure below. Note • If you need to turn off the printer to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the printer.
  • Page 543 Note • Do not touch the inner parts of the printer. • If you cannot pull the paper out, try the following. • Turn the printer off and turn it back on. The paper may be ejected automatically. • Pull out the paper output tray. It becomes easy to pull out the paper.
  • Page 544: In Other Cases

    In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Are the rear cover attached properly? Check2 Is the paper curled? Check3 Load the paper after correcting its curl. Downloaded from ManualsPrinter.com Manuals...
  • Page 545 1007 Cause Possible causes include the following. • There is no paper in the cassette 1. • Paper is not loaded in the cassette 1 properly. Action Take the corresponding actions below. • Load paper in the cassette 1. • Align the paper guides with the both edges of the paper when you load paper in the cassette 1. After carrying out the above measures, press the OK button to dismiss the error.
  • Page 546 1008 Cause Possible causes include the following. • There is no paper in the cassette 2. • Paper is not loaded in the cassette 2 properly. Action Take the corresponding actions below. • Load paper in the cassette 2. • Align the paper guides with the both edges of the paper when you load paper in the cassette 2. After carrying out the above measures, press the OK button to dismiss the error.
  • Page 547 1200 Cause The front cover is open. Action Close the front cover and wait for a while. Do not close it while you are replacing an ink tank. Downloaded from ManualsPrinter.com Manuals...
  • Page 548 1310 Cause The size of paper may not be compatible with automatic duplex printing. Action The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the paper loaded in the printer is correct. Pressing the OK button will eject the paper and restart printing from the front side of the next paper.
  • Page 549 If an ink tank becomes empty, replace it. An ink tank cannot be replaced until it becomes empty. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
  • Page 550 1600 Cause Ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
  • Page 551 1660 Cause The ink tank is not installed. Action Install the ink tank. Downloaded from ManualsPrinter.com Manuals...
  • Page 552 Press and hold the machine's Stop button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
  • Page 553 1700 Cause The ink absorber is almost full. Action Press the printer's OK button to continue printing. Contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 554 1701 Cause The ink absorber is almost full. Action Press the printer's OK button to continue printing. Contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 555 1754 Cause The ink tank is not installed properly. Action Open the front cover. Then push the ink tank. After installing the ink tank properly, close the front cover. If the problem is not resolved, contact the service center. Important •...
  • Page 556 1755 Cause The ink has run out. Action To maintain both machine and print quality, the machine cannot continue printing under the ink out condition. Cancel printing and replace the ink tank before printing again. Important • Do not remove an ink tank until a new one is prepared to be installed. •...
  • Page 557 1872 Cause The cassette 1 is not inserted. Action Insert the cassette 1. Note • The cassette paper information registration screen is displayed after inserting the cassette 1. Register the cassette paper information according to the paper you loaded in the cassette 1. •...
  • Page 558 1873 Cause The cassette 2 is not inserted. Action Insert the cassette 2. Note • The cassette paper information registration screen is displayed after inserting the cassette 2. Register the cassette paper information according to the paper you loaded in the cassette 2. •...
  • Page 559 1874 Cause The cassette 1 and the cassette 2 are not inserted. Action Insert the both cassettes. Note • The cassette paper information registration screen is displayed after inserting the cassettes. Register the cassette paper information according to the paper you loaded in the cassette 1 and the cassette •...
  • Page 560 1890 Cause The protective material for the print head holder or the tape may remain attached to the holder. Action Open the front cover, then confirm that the protective material or the tape does not remain attached to the print head holder. If you find the protective material or the tape remains attached, remove it, then close the front cover.
  • Page 561 2111 Cause The paper settings for printing are different from the cassette paper information registered to the printer. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the LCD: Setting the Media Type with the Printer Driver and on the Printer (Windows) Setting the Media Type with the Printer Driver and on the Printer...
  • Page 562 Replace the paper Select if you want to print after replacing the paper of the cassette 1. For example, when the paper setting for printing is B5 and the cassette paper information registered to the printer is A4, you load B5 sized paper in the cassette 1 before you start printing. The cassette paper information registration screen is displayed after replacing the paper and inserting the cassette 1.
  • Page 563 2112 Cause The paper settings for printing are different from the cassette paper information registered to the printer. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the LCD: Setting the Media Type with the Printer Driver and on the Printer (Windows) Setting the Media Type with the Printer Driver and on the Printer...
  • Page 564 Replace the paper Select if you want to print after replacing the paper of the cassette 2. For example, when the paper setting for printing is A4 and the cassette paper information registered to the printer is Legal, you load A4 sized paper in the cassette 2 before you start printing. The cassette paper information registration screen is displayed after replacing the paper and inserting the cassette 2.
  • Page 565 2113 Cause The paper settings for printing are different from the cassette paper information registered to the printer. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the LCD: Setting the Media Type with the Printer Driver and on the Printer (Windows) Setting the Media Type with the Printer Driver and on the Printer...
  • Page 566 For example, when the paper setting for printing is A4 and the cassette paper information registered to the printer is Legal, the printer starts printing with A4 on the paper loaded in the cassette 1 and the cassette 2. Replace the paper Select if you want to print after replacing the paper of the cassette 1 and the cassette 2.
  • Page 567 2121 Cause The paper settings of the cassette 1 is not complete. Action If the following screen is displayed, the paper settings of the cassette 1 is not complete. Press the printer's OK button to terminate the paper settings of thecassette. Downloaded from ManualsPrinter.com Manuals...
  • Page 568 2122 Cause The paper settings of the cassette 2 is not complete. Action If the following screen is displayed, the paper settings of the cassette 2 is not complete. Press the printer's OK button to terminate the paper settings of thecassette. Downloaded from ManualsPrinter.com Manuals...
  • Page 569 2500 Cause The cause of following may have occurred the failure of Automatic Print Head Alignment. • Print head nozzles are clogged. • The paper of size other than A4 or Letter is loaded in the cassette 1. • The paper output slot is exposed to strong light. Action Press the printer's OK button to dismiss the error, then take the actions described below.
  • Page 570 The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again. Downloaded from ManualsPrinter.com Manuals...
  • Page 571 4103 Cause Cannot perform printing with the current print settings. Action Press the printer's Stop button to cancel printing. Then change the print settings and print again. Downloaded from ManualsPrinter.com Manuals...
  • Page 572 4104 Cause The paper size or the media type that cannot be fed from the cassette 2 is specified. Action Press the printer's Stop button to cancel printing. Specify the paper size setting to A4, Letter, or Legal and specify the media type setting to Plain Paper. Then print again.
  • Page 573 5100 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
  • Page 574 5102 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
  • Page 575 5103 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
  • Page 576 5104 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
  • Page 577 5105 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
  • Page 578 5200 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 579 5203 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 580 5204 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 581 5205 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 582 5206 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 583 5207 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 584 5208 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 585 5209 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 586 5400 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 587 5500 Cause Ink tank has not been properly recognized. Action Contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 588 5501 Cause Ink tank has not been properly recognized. Action Contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 589 5B00 Cause Printer error has occurred. Action Contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 590 5B01 Cause Printer error has occurred. Action Contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 591 5C01 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 592 6000 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 593 6500 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 594 6502 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 595 6800 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 596 6801 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 597 6900 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 598 6901 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 599 6902 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 600 6910 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 601 6911 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 602 6920 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 603 6921 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 604 6930 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 605 6931 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 606 6932 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 607 6933 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 608 6940 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 609 6941 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 610 6942 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 611 6943 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 612 6944 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 613 6945 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 614 6946 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 615 7100 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 616 7200 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 617 7201 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 618 7202 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 619 7203 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 620 7204 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 621 7205 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 622 7300 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 623 B202 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 624 B203 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 625 B204 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 626 B502 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 627 B503 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 628 B504 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center. Downloaded from ManualsPrinter.com Manuals...
  • Page 629 C000 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.

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