Troubleshooting Guide Model 5144G ® Havahart Wireless Woodstream Corporation 69 North Locust Street Lititz, PA 17543 | 1-800-800-1819 www.HavahartWireless.com IF THE SOLUTION TO YOUR ISSUE CANNOT BE FOUND IN THIS GUIDE OR AT www.HavahartWireless.com, PLEASE CALL 1-800-800-1819, Option 1...
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The Controller should be charged when its battery is low as it will drain over time. Problem: ® The Havahart Custom-Shape Wireless Collar corrects where it should not. (ie: 10 Ft. or more inside the Fence Boundary.) The green line shown on the Wireless Fence Tracker might show extreme dips, crossovers or loops where the Collar is correcting.
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This is normal. The Trigger Zone can be up to 6-13 feet wide as a result of interference from other objects (see Factors Affecting Signal Strength in the Instruction Manual). ® Where the Havahart Wireless Collar delivers a correction is influenced by the speed of your dog as he crosses the Trigger Zone.
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Collar Problems & Possible Solutions: Problem: ® The Controller is not able to find the Havahart Wireless Collar and add it to the system. Solution: • See Activating a Collar in the Instruction Manual • Make sure the Collar has a fully charged battery properly installed and the Collar Light is flashing green (Awake Mode).
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