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Troubleshooting - KitchenAid KBMC140H Use And Care Manual

Upper microwave oven with convection and/or broil element
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Table of Contents
T
roubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of
any kind. Check the lists below and on the next page before calling for assistance or service.
If you still need help, see the "Requesting Assistance or Service" section.
If nothing operates, check the following:
Is the microwave oven wired into a live circuit with the proper voltage?
(See the Installation Instructions.)
Have you blown a household fuse or tripped a circuit breaker?
Has the electric company experienced a power failure?
Other possible problems and their causes:
PROBLEM
The microwave
oven will not run
Microwave cooking
times seem too long
The turntable will
not turn
The display shows
a time counting
down, but the oven
is not cooking
Y ou do not hear the
Programming Tone
Smoke is coming out
of the vent during
broiling
"F" followed by a
number appears on
Display
If none of these items is causing your problem, see "Requesting Assistance or Service"
section.
CAUSE
• The door is not firmly closed and latched.
• You did not touch EASY MINUTE START.
• You did not follow directions exactly.
• An operation that was programmed earlier is still running.
• You have not entered numbers after touching MICRO COOK.
• The electric supply to your home or wall outlets is low or
lower than normal. Your electric company can tell you if the
line voltage is low. Your electrician or service technician can
tell you if the outlet voltage is too low.
• The cook power is not at the recommended setting.
• Larger amounts of food need longer cooking times.
• The turntable is not correctly in place. Make sure the turntable
is correct-side up and is sitting securely on center shaft.
• The support is not operating correctly. Remove turntable, check
that the turntable support is properly in place and restart oven.
If turntable support does not move, call a designated service
technician for repair. Cooking without the turntable can give
you poor results.
• The oven door is not closed completely.
• You have set the controls as a kitchen timer. Touch
OFF/CANCEL to cancel the Minute Timer.
• You have disabled the tones. See "Using Your Electric
Convection Oven" in your Lower Electric Convection Oven Use
and Care Guide on page 7.
• This is normal, just as in conventional broiling.
• There has been a command pad failure. Call for service. See
"Requesting Assistance or Service" on pages 40 or 41. Touch
Number pad 1 to clear failure code from Display.
39

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