Error Messages - Brother MFC-440CN User Manual

Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message
BT Call Sign On
(For UK only)
Comm.Error
Connection Fail
Cover is Open
Data Remaining
Disconnected
Document Jam
High Temperature
Cause
BT Call Sign is set to ON. You
cannot change the Receive Mode
from Manual to another mode.
Poor phone line quality caused a
communication error.
You tried to poll a fax machine
that is not in Polled Waiting mode.
The scanner cover is not closed
completely.
The ink cartridge cover is not
completely closed.
Print data is left in the machine's
memory.
Print data is left in the machine's
memory. The USB cable was
unplugged while the computer
was sending the data to the
machine.
The other person or other
person's fax machine stopped the
call.
The document was not inserted or
fed properly, or the document
scanned from the ADF was too
long.
The print head is too warm.
Troubleshooting and Routine Maintenance
Action
Set BT Call Sign to OFF. (See BT Call Sign
(For U.K. only) on page 49.)
Try sending the fax again or try connecting
the machine to another telephone line. If
the problem continues, call the telephone
company and ask them to check your
phone line.
Check the other fax machine's polling
setup.
Lift the scanner cover and then close it
again.
Firmly close the ink cartridge cover until it
clicks.
Re-start printing from your computer.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Try to send or receive again.
See Using the ADF on page 8.
See Document jam on page 129.
Allow the machine to cool down.
B
125