Table of Contents
Advertisement
A
Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended
solutions.
Problem
Screen is blank.
Screen image appears distorted; text is
fuzzy or blurred; image quality is
degraded.
Image appears blurred, indistinct, or
too dark.
Image is not centered
Check Video Cable is displayed on
screen.
Input Signal Out of Range.
Change Settings to 1366 x 768
@ 60Hz (18" models) OR Input
Signal Out of Range. Change
Settings to 1600 x 900 @ 60Hz
(20" models) is displayed on screen.
The monitor is off but it did not seem to
enter into a low-power sleep mode.
ENWW
Possible Cause
Power cord is disconnected.
Power button on front panel of
the monitor is turned off.
Video cable is improperly
connected.
Screen blanking is active.
The computer's graphics card
resolution is set lower or
higher than the monitor's
native resolution.
Brightness and contrast are too
low.
Position may need adjustment.
Monitor video cable is
disconnected.
Video resolution and/or
refresh rate are set higher than
what the monitor supports.
The monitor's power saving
control is disabled.
Solution
Connect the power cord.
Press the front panel power button.
NOTE:
If pressing the power button has no effect,
press and hold the power button for 10 seconds to
disable the power button lockout feature.
Connect the video cable properly. Refer to Chapter
3,
Setting Up the Monitor on page 4
information.
Press any key on the keyboard or move the mouse
to inactivate the screen blanking utility.
Set the computer's display resolution to the same
mode as the monitor's recommended native screen
resolution to provide the best picture quality.
Press the
OK/auto
button on the front panel. If this
does not correct the image, press the
to open the OSD Menu, and adjust the brightness
and contrast scales as needed.
Press the
Menu
button to access the OSD menu.
Select
Image Control/Horizontal Position
Position
to adjust the horizontal or vertical position
of the image.
Connect the VGA cable to the VGA connector on
the computer and the VGA connector on the
monitor. Be sure that the computer power is off
while connecting the video cable.
Restart the computer and enter Safe Mode. Change
the settings to a supported setting (see
Preset Display Resolutions on page
the computer so that the new settings take effect.
Check the monitor's OSD menu setting for power
saving enable/disable controls. The control should
be set to enable to allow the monitor to enter into
low-power modes.
Solving Common Problems
for more
Menu
button
or
Vertical
Recognizing
34). Restart
29
Advertisement
Table of Contents
