Siemens Gigaset S685 IP User Manual page 139

Appendix
You cannot make calls via VoIP. Either
vider registration failed!" or
shown.
¥
First wait a few minutes. This is often a
short-term event that corrects itself after a
short time.
The message may still be displayed for the fol-
lowing reasons:
1. The personal VoIP access data (Username,
Authent. Name and
have entered may be incomplete or wrong.
¥
Check your information. In particular,
check your use of upper and lower case.
2. The general settings for your VoIP provider
are incomplete or incorrect (incorrect
server address).
¥
Start the Web configurator and check
the settings.
You cannot make calls via VoIP. The display
shows
IP configuration error: xxx
(xxx = VoIP status code).
fig.error: xxx
You are trying to make a call via a VoIP connec-
tion that is not properly configured.
¥
Start the Web configurator and check the
settings. Possible status codes and their
meanings are listed on page 140.
The phone does not dial an entered number.
The display shows Not
The number may be blocked (dial rule).
¥
Open the
Dialling Plans
Web configurator and delete or deactivate
the block if necessary.
You cannot establish a connection to the
phone with your PC's Web browser.
¥
When establishing a connection, check the
phone's local IP address that has been
entered. You can check the IP address on
your handset.
¥
Check the LAN connections for the PC and
phone.
¥
Check that your phone can be reached.
Send a ping command, e.g. from your PC,
to the phone (ping s <local IP address of
the phone>).
¥
You have tried to reach the phone via a
secure http (https://...). Try again with
http://....
138
"Pro-
"Registration failed"
Authent. Password) you
or
VoIP con-
possible!.
Web page of the
You cannot be reached for calls from the
is Internet.
¥
There is no entry for your phone in your
router's routing table. Check the settings
for the NAT refresh time
¥
Your phone is not registered with the VoIP
provider.
¥
You have entered the wrong user ID or an
incorrect domain (page 113).
No firmware update or VoIP profile down-
load is carried out.
1. If Currently not possible!
connections may be busy or a download/
update is already being carried out.
¥
Repeat the process at a later time.
2. If File corrupted!
profile file may be invalid.
¥
Please only use firmware and down-
loads that are made available on the pre-
configured Siemens server (page 132)
or at www.siemens.com/gigasetcus-
tomercare.
3. If
Server not accessible!
download server may not be accessible.
¥
The server is currently not accessible.
Repeat the process at a later time.
¥
You have changed the preconfigured
server address (page 132). Correct the
address. If necessary, reset the base sta-
tion.
4. If
Transmission Error XXX
error has occurred in the transmission of
the file. An HTTP error code is displayed for
XXX.
¥
Repeat the process. If the error occurs
again, consult the Service department.
5. If Check IP settings!
may not be connected to the Internet.
¥
Check the cable connections between
the phone and router and between the
router and the Internet.
¥
Check whether the phone is connected
to the LAN, i.e. it can be reached at its IP
address.
(page 115).
is displayed, the VoIP
is displayed, the firmware or
is displayed, the
is displayed, an
is displayed, your phone