Network Interface Communication Failures; Ethernet Port Cannot Be Connected - Alaxala AX6700S Troubleshooting Manual

3 Troubleshooting Functional Failures During Operation

3.4 Network interface communication failures

3.4.1 Ethernet port cannot be connected

If it is possible that the Ethernet port caused the communication failure, do the following:
For AX6700S, AX6600S, or AX6300S series switches:
Check the NIF status, port status, and port statistics in this order.
For AX3800S, AX3600S, or AX2400S series switches:
Check the port status and port statistics in this order.
(1) Checking the status of the NIF
1. Checking the log
For details about the log, see the manual Message Log Reference.
2. Isolating the cause of the problem by checking the NIF status
Use the
of the problem according to the following table.
Table 3-6 Checking the NIF status and action to take
No. NIF status
1
active
2
notconnect
3
inactive
4
fault
5
initialize
34
show interfaces
Cause
The target NIF is
operating normally.
The target NIF is not
implemented.
The
inactivate
command is set.
The target NIF is not fully
inserted.
The NIF is not operating.
A NIF not supported in this
software version is
implemented.
A NIF not supported in the
Switch is implemented.
A failure has occurred on
the target NIF.
The target NIF is being
initialized.
command to check the NIF status, and isolate the cause
Action
Check the port status according to Table 3-7 Checking the
port status and action to take.
Implement the NIF board.
Use the command to activate the target NIF.
activate
Implement the NIF board correctly.
Use the
show system
status of the BSU, and activate the NIF.
Use the
show system
status of the PSP, and activate the NIF.
Check the NIF board type and the software version, and
then either replace the NIF board or update the software.
Replace the NIF board.
Based on the log entry for the target NIF displayed by the
command, see the manual Message Log
show logging
Reference and take the action described in Action.
Wait until the initialization is complete.
command to check the operating
command to check the operating