Analog Headsets; Enable Wideband On Analog Headsets; Enable Wideband Codec On Analog Headsets - Cisco 7821 Administration Manual

of any headsets. However, a variety of headsets from leading headset manufacturers are reported to perform
well with Cisco IP Phones.
For additional information, see

Analog Headsets

Analog headsets are supported on the Cisco IP Phone 7821, 7841, and 7861. However, the Cisco IP Phone
7821, 7841, and 7861 cannot detect when an analog headset is plugged in. For this reason, the analog headset
displays by default in the Accessories window on the phone screen.
Displaying the analog headset as the default allows users to enable wideband for the analog headset.

Enable Wideband on Analog Headsets

Although analog headsets are supported on the phone, the phones cannot detect when an analog headset is
plugged in. For this reason, by default, the analog headset displays in the Accessories window on the phone
screen.
Displaying the analog headset as the default allows users to enable wideband for the analog headset.
The phone is unable to detect whether the headset supports the wideband codec, but the user can enable
wideband on analog headsets by following these steps:
Procedure
Step 1
On the Cisco IP Phone, press Applications
Step 2
Select Accessories.
Step 3 Highlight the analog headset, then press Setup.
Step 4 Turn wideband on or off for the selected headset by using the on/off toggle.

Enable Wideband Codec on Analog Headsets

Although analog headsets are supported on the phone, the phones cannot detect when an analog headset is
plugged in. For this reason, by default, the analog headset displays in the Accessories window on the phone
screen.
Displaying the analog headset as the default allows users to enable wideband for the analog headset.
If the wideband on/off toggle is not enabled, follow these steps to ensure that the user can enable wideband
codec on an analog headset:
Cisco IP Phone 7821, 7841, and 7861 Administration Guide for Cisco Unified Communications Manager 10.0 (SIP)
http://www.cisco.com/en/US/partner/prod/voicesw/ucphone_headsets.html
.
Headsets
63