Pitney Bowes DI380 Series Service Manual page 95

error codes Operator check List
and fault
E44 Feeder • Check the daily mail
1 separator switch is properly
switch error positioned.
• Check job set up
E46 Feeder 1 • Adjust the sheet feeder
manual feed side guides alignment by
time out a 1/4 turn.
E50 Envelope • Check correct orientation
not flapped of the envelope
• Check flapper unit shut
properly.
E53 Half fold • Remove fold plate
not set 1 check for jammed
material
E54 Envelope • Check display for jam
lead sensor symbol
blocked • Press clear deck button
and check stacker for left
over material
• Visually check flapper unit
for jammed material
E55 AC motor • Turn the machine off and
Error on
• Call service
• Check cover/doors are
closed
E56 Sheet • Check the daily mail
feeder 1 fail to switch is properly
feed positioned.
• Adjust the sheet feeder
side guides alignment by
a 1/4 turn.
• Check that the material
is not sticking together.
Aerate stack and reload
SDT333A DI380/DI425/SI3300/SI3500 Service Manual
7 • Service Menu & Troubleshooting
service Diagnostic
Visually check that the daily
mail lever is not broken or
cracked.
Test manual feed OP3
Test out of paper sensor
OP9
Check for binds on the
flapper blade
Check for damage or wear
on flapper blade.
Check bearing position
Check for bind on the lead
screw.
Test half motor M8
Test encoder
Test home position sensor
OP13
Test half fold sensor OP8
and OP7.
Test sensor S2
Check for bind on bearings
Check and adjust belt
tension
Test chain of interlocks
S9,S10,S6,S5,S7,S11,S8
Check the condition of the
separator roller and pad.
Test the condition of the
Sheet feeder motor M1
Test Encoder
connector and Replacement
Logic Test Parts
P23 pins 1,2,3 Replace OP3
P20 pins Replace OP9
19,20,21
Replace flapper
blade.
P16 pins 1,2 Replace M8
P16 pins 3,4,5 Encoder
OP13 P29 pins Replace sensors
6,7,8 OP7
OP8 P16 pins Replace OP8 or
10,11,12 OP13
OP7 P16 pins
6,7,8
P35 pins 11,12 Replace sensor
S2
Interlocks S5, S6,
S7, S8, S9, S10,
S11
Replace the
separator roller
and pad.
P21 pins 1,2 Replace motor
M1
P20 pins 4,5,6 Encoder
7-15