Troubleshooting - LG G PAD 7.0 LTE User Manual

Troubleshooting

122
This chapter lists some problems you might encounter when using your
tablet. Some problems require you to call your service provider, but most are
easy to fix yourself.
Message
No applications
can be set
Charging error
Impossible to
receive / send
photos
Files do not open Unsupported file format.
No sound
Hangs up or
freezes
Notice
Open Source Software
To obtain the corresponding source code under GPL, LGPL, MPL, and other open source
licenses, please visit http://opensource.lge.com/ All referred license terms, disclaimers,
and notices are available for download with the source code.
Possible causes
Requested function is not
supported by your service
provider or registration is
required.
The battery is not charged.
The outside temperature is too
hot or too cold.
The battery has a contact
problem.
No voltage detected.
The charger is defective.
Using the wrong charger.
Tablet internal memory is full.
The tablet is set to silent mode
or vibration mode.
Intermittent software problem.
Possible corrective measures
Contact your service provider.
Charge the battery.
Charge the tablet in a location
that is within the
recommended temperature
o o
range (32 F - 113 F).
Check the charger and its
connection to the tablet.
Plug the charger into a different
power outlet.
Replace the charger.
Use only genuine LG
accessories.
Delete some images from your
tablet.
Check the supported file
formats.
Check the Sound Profile in the
Sound menu to make sure that
the tablet is not set to Silent
mode or Vibration mode.
Try to perform a software
update via the website.