Brother MFC-J2720 Basic User's Manual page 63

Error Message
Unable to Clean XX
Unable to Initialize XX
Unable to Print XX
Unable to Scan XX
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
Unusable Device
Please disconnect
USB device.
Wrong Ink Colour
Cause
The machine has a mechanical
problem.
—OR—
A foreign object, such as a paper clip
or a piece of ripped paper, is in the
machine.
The machine has a mechanical
problem.
A broken device has been connected
to the USB direct interface.
A USB device or USB flash drive that
is not supported has been connected
to the USB direct interface.
An ink cartridge has been installed in
the wrong position.
Troubleshooting
Action
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, disconnect the
machine from the power for several
minutes, and then reconnect it.
You can try additional paper jam clear
operations. (See Additional paper
jam clear operations on page 65.)
(The machine can be turned off
without losing faxes stored in the
memory. (See Transferring your
faxes or Fax Journal report
on page 57.))
Disconnect the machine from the
power for several minutes, and then
reconnect it.
The machine can be turned off
without losing faxes stored in the
memory. (See Transferring your
faxes or Fax Journal report
on page 57.)
Unplug the device from the USB
direct interface, and then press
to turn the machine off and then on
again.
Unplug the device from the USB
direct interface. Turn the machine off
and then on again.
Check which ink cartridges are not
matched by colour to their ink
cartridge positions and move them to
their correct positions.
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