Brother DCP-9020CDW Basic User's Manual page 97

Error Message
No Toner
No Tray
No Waste Toner
Out of Memory
Out of Memory
Secure Print Data
is full. Press
Stop Key and
delete the
previously stored
data.
Print Unable XX
Registration
failed.
Replace Belt
Cause
The toner cartridge or the
toner cartridge and drum unit
assembly is not installed
correctly.
The paper tray is not installed
or not installed correctly.
The waste toner box is not
installed correctly.
The machine's memory is full.
The machine's memory is full.
The machine has a
mechanical problem.
Registration failed.
It is time to replace the belt
unit.
Action
Remove the toner cartridge and drum unit
assembly for the colour indicated on the
Touchscreen. Remove the toner cartridge from
the drum unit, and reinstall the toner cartridge
back into the drum unit. Reinstall the toner
cartridge and drum unit assembly back in the
machine. If the problem continues, replace the
toner cartridge (see Replacing the toner
cartridges on page 47).
Reinstall the paper tray.
Reinstall the Waste Toner Box (see Replacing
the waste toner box on page 64).
Reduce the print resolution.
(See Software User's Guide.)
Press and delete the previously stored
secure print data.
Do one of the following:

Press and hold down
machine off, wait a few minutes, and then
turn it on again.

If the problem continues, contact Brother
customer service for support.
Press OK and try again.

Press and hold down
machine.
Wait a few seconds, then turn it on again.
Perform the auto colour registration using
the Touchscreen (see Auto Registration
on page 84).

Put in a new belt unit (see Replacing the
belt unit on page 60).

If the problem continues, contact Brother
customer service.
Replace the belt unit (see Replacing the belt
unit on page 60).
Troubleshooting
to turn the
to turn off the
89
B