Document Prints From Wrong Tray; Printer Is Making Unusual Noises; Automatic 2-Sided Printing Problems - Xerox WorkCentre 7970 User Manual

Troubleshooting

Document Prints from Wrong Tray

Probable Causes
Application and print driver have conflicting
tray selections.

Printer is Making Unusual Noises

Probable Causes
One of the trays is not installed correctly.
There is an obstruction or debris inside the
printer.

Automatic 2-Sided Printing Problems

Probable Causes
Unsupported or incorrect paper.
Incorrect setting.
®
216 Xerox WorkCentre
User Guide
Solutions
1. Check the tray selected in the print driver.
2. Go to the page setup or printer settings of the application from
which you are printing.
3. Set the paper source to match the tray selected in the print driver
or set the paper source to Automatically Select.
Note:
for the source tray on the printer.
Solutions
Open and close the tray from which you are printing.
Turn off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox
Solutions
Ensure that you are using the correct paper. Do not use
transparencies, envelopes, labels, or reloaded paper for
automatic 2-sided printing. For details, see
Sizes and Weights for Automatic 2-Sided Printing
On the print driver Printing Options tab, select 2-sided Printing.
®
7970 Multifunction Printer
To have the print driver select the tray, enable Auto Selection
®
service representative.
Supported Paper
on page 53.