Appendix A: Faq - TP-Link M7350 User Manual

Appendix A: FAQ

FAQ1. What should I do if I cannot log into the web-management page?
1) Verify that your device is connecting to the M7350.
2) Verify that you entered the correct IP address
3) Verify that your device is obtaining an IP address automatically.
FAQ2. What should I do if I cannot access the Internet?
Tip 1: Check the LAN connection
Open your web browser and type http://tplinkmifi.net or http://192.168.0.1 in the address
bar, Check if you can log into the web-management page successfully. If not, please refer
to FAQ 1 and retry.
Tip 2: Enter the PIN Code
1) If "PIN Required" appears on the screen, please Open your web browser and type
http://tplinkmifi.net or http://192.168.0.1 in the address bar, then enter the default user
name and password: admin, and click Login.
2) Enter the correct PIN code according to your ISP, and click Apply.
Tip 3: Check your ISP parameters
1) On your PC, log into the web-management page, choose "Advanced->Dial-up->Dial-up
Settings" to verify the parameters are correct with your ISP. These parameters include APN,
User name and Password.
2) If these settings are not correct, please click Create to create a new profile with the correct
parameters, and then choose the new profile from the Profile List.
Tip 4: Check the Mobile Data
1) On your PC, log into the web-management page, choose "Advanced->Dial-up->Dial-up
Settings" to verify that Mobile Data is on.
2) If the Mobile Data is off, enable it to access the Internet.
Tip 5: Check the Data Roaming
1) Please confirm on the screen if you are in roaming service. If roaming, the
appear on the screen.
2) On your PC, log into the web-management page, choose "Advanced->Dial-up->Dial-up
Settings", and then enable the Data Roaming.

Note:
You can also enable the Data Roaming on the screen.
Tip 6: Check the Data Limit
1) On your PC, log into the web-management page, choose "Advanced->Data Settings" to
verify if the Total Used has exceeded the Total Allowance.
M7350 LTE-Advanced Mobile WiFi User Guide
http://tplinkmifi.net
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or http://192.168.0.1.
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