Troubleshooting (Windows 8/8.1)
When using Windows XP ,
see page 5
; for Windows Vista,
1. No sound
Do not boot your computer's music player program if the power is turned off to the device with the
USB port, or if the USB port has not been selected as the input source.
Boot your computer's music playing program only after switching the input to the USB port.
For information about the name of inputs supported by the USB port, see the Operating
Instructions for this device.
Simultaneously press the [Windows] key and [X] key, then select
Click on [Sound, video and game controllers] and confirm that [Pioneer USB
D/A Converter] is listed.
If the [Pioneer USB D/A Converter] does not appear, confirm that the USB port has been
selected as input source. Then try reconnecting the cable or turning the power off and then
on again; when this is done, the [Pioneer USB D/A Converter] should be recognized.
see page 7
; for Windows 7,
Click on [Universal Serial Bus controllers], and confirm that [USB Composite
Device] is listed.
Simultaneously press the [Windows] key and [X] key; select [Control Panel],
then click on [Hardware and sound] [Manage audio devices].
If the menu items noted above do not appear, confirm that the Control Panel's View by item
is set to "Category".