Troubleshooting - Episode EA-AMP-12D-45A Installation Manual

EA-AMP-12D-45A Installation Manual

8. Troubleshooting

Episode amplifiers are designed to function trouble-free. Most problems that occur are due to simple issues. If
®
you have trouble, please check the list of simple fixes below. If the problem persists, contact Episode® Technical
Support at 1.866.838.5052.
No audio from any channel
No audio from one or more
channels
No audio from one channel or
one zone only
Hum or buzzing sound is
heard
Amplifier will not turn on
Front panel power button is
inoperative
Pg. 18
• Power cable to the amplifier is incorrectly connected or plugged into an
outlet that does not have power. Check connections and verify power on
the outlet.
• Audio cable to the source component is not connected properly, connected
to incorrect BUS input or the cable is defective. Check connections or
replace cable with one that has been verified as good.
• The Input Selection switches are set incorrectly. Refer to instructions for
correct settings.
• Audio cable to the source component is not connected properly or the
cable is defective. Check connections or replace cable with one that has
been verified as good.
• The Input Selection switch is positioned incorrectly. Refer to installation
instructions for proper settings.
• The Bridging switch is positioned incorrectly. Refer to installation
instructions for proper settings.
• Check the connections of the speaker wire at both the speaker and
amplifier.
• Check the front panel LED for the zone that is not working. If it is red, you
may have a short on either one of the speaker wires for that zone. Check
wires and speaker connections for shorts.
• The level adjustment on the channel is turned down. Turn it slowly to the
right to raise the volume.
• Test the bad channel by connecting it to a speaker that you know works.
• Audio cable to the source component is not connected properly or the
cable is defective. Check connections or replace cable with one that has
been verified as good.
• The Input Selection switch is positioned incorrectly. Refer to installation
instructions for proper settings.
• The Bridging switch is positioned incorrectly. Refer to installation
instructions for proper settings.
• Check the connections of the speaker wire at both the speaker and
amplifier.
• Check RCA input cables by removing them one at time (powering down
the amplifier before disconnecting) and checking to see if a connection or
cable is to blame.
• The amplifier must be plugged into a live outlet.
• The power switch on the back panel must be on.
• Ensure 12V is present if using the trigger input.
• Ensure that the Power Mode switch is set correctly for the desired power
mode.
• Set the Power Mode Switch to POWER ON.
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®