Canon opture 10 Instruction Manual page 314

Digital video camcorder
Table of Contents

Advertisement

Troubleshooting
~
Check if the POWER switch is in a position other than OFF.
~
You have not performed the [Windows Messenger Audio Update].
Please consult Microsoft for details.
II The DVM panel does not change to [CARD] mode even if the camcorder
is set to CARD PLAY (VCR) mode.
~
If you are using a Canon camcorder, check if the AV/C Camera Storage
Subunit-WIA Driver is correctly installed.
1. Set your camcorder to CARD PLAY (VCR) mode.
2. From the [Start] menu, click [My Computer].
3. Check if [Canon Camera Storage Device] appears under [Scanners and
Cameras].
• If [Canon Camera Storage Device] does not appear, install the AV/C
Camera Storage Subunit-WIA Driver.
II The video picture does not appear in the [Conversation) window even
though the video picture is shown in the camcorder's display.
~
Check if your camcorder is correctly connected to the computer with an DV
cable.
~
Windows Messenger may not be able to receive video and sound if you
have changed the operating mode of the camcorder during
videoconference. Click [Stop Camera] and then [Start Camera] to restart
the videoconference.
~
Some Canon camcorders are equipped with a extended recording function
(IISPIIILP). The extended recording modes are not supported by Windows
Messenger. If you are using the camcorder in TAPE CAMERA mode, make
sure that the recording mode is not set to liSP or IILP in the menu. If you
are using the camcorder in TAPE PLAY (VCR) mode, make sure that the
playback tape has been recorded in SP or LP mode.
~
Check if [Camera] is correctly set in the [Audio Tuning Wizard]. Click [Stop
Camera] in the [Conversation] window. Reset the setting in the [Audio
Tuning Wizard]. Click [Start Camera] to restart the videoconference.
II
I receive the video picture of my contact in the [Conversation) window,
but not the sound.
~ If your contact is using a camcorder supporting the memory card function,
ask if the camcorder is set for recording to a tape (e.g. the TAPE/CARD
switch is set to TAPE).
52

Hide quick links:

Advertisement

Table of Contents
loading

This manual is also suitable for:

Opture 20Optura 20Optura 10

Table of Contents