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Problem
My phone asks
for an unlock
code when I
try to open a
feature.
My phone
does not ring.
I tried to place
a call and
heard an
alternating
high/low tone.
I cannot make/
answer calls.
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Solution
The application you want is
locked.
If you do not know the unlock
code, see page 50.
If you see { or | in the display,
then the ringer is turned off.
To change the ring style, see
page 114. Also, the ringer may be
set to Silent even though your
phone is set to an audible ring
style (see page 114).
Your call did not reach the
wireless system. You may have
dialed the number too soon after
turning the phone on. Wait until
the display shows the name of
your service provider before
making a call.
Make sure that you have a phone
signal (the signal strength
indicator should have at least one
segment showing). Avoid
electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.
Also, check to be sure your SIM
card is installed and working.
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