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Before You Call
Solutions
to Common
Problems
Before you call for service,
review this list. It may save you time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
Range is not level - (1) Poor installation.
Place oven rack in
center of oven. Place a level on the oven rack. Adjust leveling
legs at base of range until the oven rack is level. (2) Be sure
floor is level, strong & stable enough to adequately
support
range. (3) If floor is sagging or sloping, contact a carpenter to
correct the situation.
(4) Kitchen cabinet alignment may make
range appear not level. Be sure cabinets are square & have
sufficient
room for range clearance.
Cannot move appliance
easily. Appliance must be accessible
for service
- (1) Cabinets not square or are built in too tightly.
Contact builder or installer to make appliance
accessible.
(2)
Carpet interferes with range. Provide sufficient space so range
can be lifted over carpet. (3) Gas line is hard-plumbed.
Have a
flexible C.S.A. International
approved metal appliance
connector
installed.
Surface
burners
do not light - (1) Cooktop Lockout is ON.
Follow instructions
under Setting the Cooktop
Lockout
Feature
and turn the Cooktop Lockout feature OFF. (2) Surface control
knob has not been completely
turned to MTE. Push in & turn the
surface control knob to LITE until burner ignites & then turn
control knob to desired flame size. (3) Burner ports are
clogged. With the burner OFF, use a small-gauge
wire or
needle to clean ports. See Cleaning
the Contoured
Well Areas,
Burner Cap, Burner
Head & Burner Drip Pans in the General
Care & Cleaning
section for complete
cleaning instructions.
(4)
Range power cord is disconnected
from outlet (electric ignition
models only). Be sure cord is securely plugged into the outlet.
(5) Electrical power outage (electric ignition models only).
Burners can be lit manually. See Setting
Surface Controls.
Surface burner flame burns half way around - (1) Burner ports
are clogged. With the burner off, clean ports by using a small-
gauge wire or needle. (2) Moisture is present after cleaning. Lightly
fan the flame and allow burner to operate until flame is full. Dry the
burners
thoroughly
following
instructions
in the Cleaning
the
Contoured
Well Areas, Burner Cap, Burner Head & Burner Drip
Pans in the General Care & Cleaning section.
Surface
burner flame is orange_ - (1) Dust particles in main line.
Allow the burner to operate a few minutes until flame turns blue.
(2) In coastal areas, a slightly orange flame is unavoidable due to
salt air.
Oven does not operate - (1) Be sure the oven controls are set
properly for the desired function. See Setting
Oven Controls
in
this Use & Care Manual or read the instructions
"Entire
appliance
does not operate"
in this checklist. (2) Be sure gas
regulator valve is "ON". See installation
instructions.
Oven smokes
excessively
during broiling
- (1) Control(s) not
set properly. Follow Broil instructions
under Setting
Oven
Controls.
(2) Oven door is open. Make sure oven door is
closed.
(3) Meat too close to the broil element. Reposition the
broil rack to provide proper clearance between the meat & the
element. Preheat the broil element for searing. (4) Meat not
properly prepared. Remove excess fat from meat. Cut fatty
edges to prevent curling, but do not cut into lean. (5) Insert on
broiler pan wrong side up & grease not draining. Always place
grid on the broiler pan with ribs up & slots down to allow
grease to drip into pan (some models). (6) Grease has built up
on oven surfaces or broiler pan & insert (some models).
Regular cleaning is necessary
when broiling frequently.
Old
grease or food spatters
cause excessive
smoking.
Oven control
beeps and displays any "F" code error (for
example
Fl1).- Electronic control has detected a fault condition.
Press CLEAR/OFF
to clear the display & stop beeping.
Reprogram
oven. If fault recurs, record fault number.
Press
CLEAR/OFF
& call 1-800-4-MY=HOME®
for assistance
(See
back cover).
_,
ww,
Poor baking
results
- Many factors affect baking results. Make
sure the proper oven rack position is used. Center food in the
oven & space pans to allow air to circulate. Allow the oven to
preheat to the set temperature
before placing food in the oven.
Try adjusting the recipe's recommended
temperature
or baking
time. If you feel the oven is too hot or cool, see Adjusting Your
Oven Temperature
in this Use & Care Manual.
Soil not completely removed
after Self-Cleanin_-
Failure to clean bottom, front top of oven, frame of oven or door
area outside oven seal. These areas are not in the Self-
Cleaning area, but get hot enough to burn on residue. Clean
these areas before the Self-Cleaning
cycle is started. Burned-
on residue can be cleaned with a stiff nylon brush and water or
a nylon scrubber. Be careful not to damage the oven gasket.
Self=Cleaninq
cycle does not work - (1) Oven control not set
properly. Follow instructions
under Self-Cleaning.
(2) Self-
Cleaning
cycle was interrupted.
Follow steps under "Stopping
or Interrupting
a Self-Cleaning
Cycle" under Self-Cleaning.
Flames inside oven or smoking
from oven vent - Excessive
spillovers in oven. For example this will happen for pie
spillovers or large amounts of grease left on the oven bottom.
Wipe up excessive spillovers
before starting oven.
if flames or
excessive smoke are present see "Broiling" in the Setting
Oven
Controls
section.
Entire appliance
does not operate - (1) The time of day is not
set. The time of day must first be set in order to operate the
oven. See "To Set the Clock" in the Setting Oven Controls
section.(2)
Make sure cord/plug is plugged correctly
into outlet.
(3) Service wiring is not complete. Contact your authorized
service agent. (4) Electrical power outage. Check house lights
to be sure. Call your local electric company for service. (5) Be
sure gas supply is turned ON.
Oven light does not work (some models)
- Replace or tighten
bulb. See Changing
Oven Light section in this Use & Care Manual.
21
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