Troubleshooting; Q1: Led Indicator Does Not Light Up; Q2: Have An Audio Problem - Yamaha PJP-10UR Quick Start Manual

Refer to the following tables when this unit does not function properly. If the problem you are
experiencing is not listed or the instruction does not solve, please contact the retailer or dealer who
you purchased the product from.

Q1: LED indicator does not light up

Problem
The power is not turned on.

Q2: Have an audio problem

Problem
The audio from the other unit
cannot be heard.
The audio from this unit can-
not be heard on the other unit.
The unit generates feedback
noises or echoes.
The unit generates noises.
The audio is cracking.
This unit does not work.
18 English

Troubleshooting

Cause
The USB cable is not connected properly.
Cause
The speakers are muted on this unit.
The microphone is muted on the other unit.
The speaker volume is set to the minimum on
this unit.
The microphone sensitivity is set to the mini-
mum on the other unit.
The microphone is muted on this unit.
The speakers are muted on the other unit.
The microphone sensitivity is set to the mini-
mum on this unit.
The speaker volume is set to the minimum on
the other unit.
Another microphone is connected.
An object is placed near this unit.
This unit is placed near the wall.
This unit is used in a room with high reverbera-
tion.
There is a problem with the equipment configu-
ration on another unit.
A device that interferes with this unit is placed
near this unit.
The speaker volume is too high.
This unit is not recognized by the PC.
Remedy
Check that the USB cable is connected firmly.
Remedy
Turn off the speaker mute function.
–
Turn the speaker volume up.
–
Turn off the microphone mute function.
–
Increase the microphone sensitivity.
–
Select this unit in the Audio settings of PC/Web
conference software.
Avoid placing an object in front of the micro-
phones of this unit.
Move this unit away from the wall.
• Place objects with high sound absorbance in
the room other than in front of the micro-
phones.
• Turn the speaker volume down to reduce re-
verberations.
–
Move this unit away from the device.
Turn the speaker volume down.
If you see "?" or "!" in the device manager, de-
lete the device and then reconnect the USB ca-
ble of this unit.