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15 Service
Service
Disruptions
Troubleshooting
Should disruptions occur, follow the instruc-
tions on the display and on the error report.
Service
Calling the Web Interface
The device's web interface also provides an
overview of the device status and various serv-
ice functions (see also chapter Web Interface,
page 18).
Access Help Pages
· Access Help Pages
Introduction
With the Companion Center SFX software, you can
display the device's operating instructions, access serv-
ice pages on the Internet and order replacement items.
1. Click on Help.
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2. Select the desired function.
Display Counter Levels
· Display Counter Levels
Display Counter Levels
You can display different counter levels of the device for
your information.
Display the Number of Fax Pages
Sent
Display the Number of Fax Pages Sent
Press C, 941 and OK. The number of fax pages
sent is shown
Display the Number of Fax Pages
Received
Display the Number of Fax Pages Received
Press C, 942 and OK. The number of fax pages
received is shown
Display Number of Scanned
Documents
Display Number of Scanned Pages
Press C, 943 and OK. The number of scanned
documents is displayed.
Service · Access Help Pages
Display Number of Printed Pages
Display Number of Printed Pages
Press C, 944 and OK. The number of printed
pages is displayed.
Display Number of Copied Pages
Display Number of Copied Pages
Press C, 945 and OK. The number of copied
pages is displayed.
Displaying the Toner Level
· Displaying the Toner Level
Toner Level Memory
Your device registers the extent of toner used for every
print-out and calculates the toner level of the toner car-
tridge on that basis. The toner level is stored in each
toner cartridge.
Displaying the Toner Level
Press C, 946 and OK. The toner level of the
toner cartridge is indicated by a percentile value be-
tween 100 percent (full) and 0 percent (empty).
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Checking the Firmware
Version
· Checking the Firmware Version
1. Press C, 934 and twice OK.
2. The information on the firmware version of the de-
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vice is displayed.
3. Confirm with OK.
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EN
61
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