YES
Has customer check
electric supply to
hob?
YES
Send engineer and
order spark
generator
Faulty ignition (Automatic ignition)
Customer states no ignition to burner/s
Is more than one
burner affected?
YES
Are all four
burners affected
NO
Send engineer order
electrodes required and
Ignition switch (micro switch)
NO
Can customer see a
spark at the burner?
NO
Send engineer order
electrode and ignition
switch ( micro switch)
YES
Ask customer to clean
and make sure burner
NO
skirt and cap are fitted
correctly. If this does
not work.