Canon imageRUNNER Advance C5255 Basic Operation Manual

Canon imageRUNNER Advance C5255 Basic Operation Manual

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Basic Operation Guide

ENG
After you finish reading this guide, store it in a safe place for future reference.
Basic Operation Guide: imageRUNNER ADVANCE (iRA) C5235, iRA C5240, iRA C5250, iRA C5255 - 04/2012

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Summary of Contents for Canon imageRUNNER Advance C5255

  • Page 1: Basic Operation Guide

    Basic Operation Guide After you finish reading this guide, store it in a safe place for future reference. Basic Operation Guide: imageRUNNER ADVANCE (iRA) C5235, iRA C5240, iRA C5250, iRA C5255 - 04/2012...
  • Page 2: Table Of Contents

    How to Use This Manual How to Use This Manual This manual describes the following functions, operations, and maintenance procedures. • Functions that can be operated from the touch panel display of the machine • Remote UI functions that can operate the machine from a computer •...
  • Page 3 Troubleshooting Clearing Paper Jams • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •120 Reducing the Frequency of Paper Jams •...
  • Page 4 How to Use This Manual Refer to the following manuals included with your machine according to your needs. Before Using This Machine Describes precautions for using the machine. Before Using This Machine Includes the specifi cations of the machine. Read this guide first. Please read this guide before operating this product.
  • Page 5: Symbols Used In This Manual

    e-Manual Describes all the functions of the machine. Also provided with a search function that is useful for fi nding and checking information. Includes “Practical Workfl ows, ” which introduces fl ows of practical operations using functions of the machine. Driver Installation Guide Provides instructions on installing the printer, fax, and other drivers.
  • Page 6 How to Use This Manual (e-Manual) Follow the procedure below to install the e-Manual. Windows 1. Insert the e-Manual CD-ROM into your computer. 2. Select the language for the e-Manual. 3. Select [Install]. If you select [Display Manuals], the e-Manual is displayed without installation. 4.
  • Page 7 Enter keyword(s) here Select from purpose Enter a keyword in the search dialog box, and press . The This section includes the introduction of functions of the machine for search results page is displayed. each purpose. Select from functions [Offi ce Locations] The instructions of each function and operation method are described.
  • Page 8 MEMO Basic Operation Guide: imageRUNNER ADVANCE (iRA) C5235, iRA C5240, iRA C5250, iRA C5255 - 04/2012...
  • Page 9: Before You Start Using This

    Before You Start Using This Machine Before You Start Using This Machine What This Machine Can Do ........10 Main Power and Energy Saver Key .
  • Page 10: What This Machine Can

    The imageRUNNER ADVANCE C5255/C5250/C5240/C5235 incorporates a rich array of input and output features that can greatly enhance your effi ciency. Equipped with features that meet the needs of document work in a digitized offi ce, the imageRUNNER ADVANCE C5255/C5250/C5240/C5235 represents the ultimate in a color digital multitasking machines.
  • Page 11 Send Documents (E-Mail/Fax/I-Fax/File Use Memory Media Server/Store in Mail Box) You can scan and store documents in the memory media connected to the USB port. You can also print stored fi les directly from the memory You can send scanned documents by e-mail or I-fax, as well as store media.
  • Page 12: Main Power And Energy Saver Key

    Main Power and Energy Saver Key This section describes how to use the main power switch and the Energy Saver key. Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock. How to Turn ON the Main Power Make sure that the power plug is fi rmly inserted into the power outlet and that the Security Key is in the ON positions (turn it to the right) if it is inserted into the machine, and then turn ON the main power of the machine following the procedure below.
  • Page 13: Shutting Down The Machine

    Shutting Down the Machine This machine performs a procedure to protect hard disk when the machine is shut down. This enables the machine to be shut down safely, even if there are any jobs being processed, or a MEAP application is running while the machine is shutting down. Open the main power switch cover.
  • Page 14: Parts And Their Functions

    Parts and Their Functions This section provides you with the names and functions of all the parts on the outside and inside of the main unit, and the feeder. External View When the Cassette Feeding Unit-AD2 is attached Basic Operation Guide: imageRUNNER ADVANCE (iRA) C5235, iRA C5240, iRA C5250, iRA C5255 - 04/2012...
  • Page 15 Feeder Control Panel Originals placed in the feeder are fed one sheet at a time to the platen Includes the keys, touch panel display, and indicators required for glass for scanning. operating the machine. USB Port (1) LAN Port Use the USB port to connect a USB device. Use a LAN cable to connect the machine to a network.
  • Page 16: Internal View

    Parts and Their Functions Internal View When the Cassette Feeding Unit-AD2 is attached Basic Operation Guide: imageRUNNER ADVANCE (iRA) C5235, iRA C5240, iRA C5250, iRA C5255 - 04/2012...
  • Page 17 Platen Glass Waste Toner Container Use the platen glass when scanning books, thick originals, thin Waste toner accumulates here. originals, transparencies, etc. Toner Replacement Cover Upper Cover of the Fixing Unit Open this cover to replace the toner cartridge. Open this cover to clear a paper jam in the fi xing unit. Toner Cartridge Duplexing Unit When toner runs out, pull out the toner cartridge, and replace it with...
  • Page 18: Feeder

    Parts and Their Functions Feeder For the imageRUNNER ADVANCE C5255/C5250 Both sides of two-sided originals can be scanned simultaneously. Feeder Cover Slide Guides Open this cover to remove jammed paper. Adjust these guides to match the width of the original.
  • Page 19 For the imageRUNNER ADVANCE C5240/C5235 This feeder automatically turns over two-sided originals to make one or two-sided copies. Feeder Cover Original Set Indicator Open this cover to remove jammed paper. Lights when originals are placed in the original supply tray. Slide Guides Platen Glass Adjust these guides to match the width of the original.
  • Page 20: Control Panel And Touch Panel Display

    Control Panel and Touch Panel Display This section provides you with the names and functions of all the parts of the control panel and touch panel display. Energy Saver key Reset key Press to set or cancel the Sleep mode. Lights when the machine enters Press to restore the standard settings of the machine.
  • Page 21 Use Quick Menu If functions that are frequently used are set in the Quick Menu beforehand, you can recall the function by pressing (Quick Menu). If you are using a login service, Quick Menu screen set for each user appears. To register a function in the Quick Menu, set the function and press [Register to Quick Menu] from Logging In/Out If you are managing the machine with a login service, such as Department ID Management or SSO-H...
  • Page 22: Main Menu Screen Settings

    Main Menu Screen Settings You can specify settings for the displayed screen by pressing on the top right of the screen. To perform this procedure, log in to the machine as an administrator. • The items displayed when is pressed may diff er, depending on the function. •...
  • Page 23 Setting the Main Menu Wallpaper You can select the wallpaper for the Main Menu screen.  [Main Menu Wallpaper Settings]. 1. Press 2. Select the wallpaper. 3. Press [OK]. Example of Customized Screen Other Main Menu Settings You can set whether the shortcut buttons for modes, such as changing the displayed language or changing the paper settings for copying/printing are displayed on the Main Menu screen.
  • Page 24: Function Settings

    Changing Settings According to Your Needs The Settings/Registration screen appears when you press (Settings/Registration) on the control panel. The machine provides various settings that enable you to use it more conveniently and easily. You can register or change the settings according to your needs.
  • Page 25: Flow Of Basic Operations

    Flow of Basic Operations Flow of Basic Operations How to Make a Copy ..........26 Things You Can Do with the Copy Functions .
  • Page 26: How To Make A Copy

    How to Make a Copy This section describes the fl ow of basic copy operations. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Copy] from the Main Menu screen. Press [Copy]. Placing originals in the feeder Adjust the slide guides to fi t the size of your originals.
  • Page 27: Setting The Number Of Copies

    Setting the Number of Copies Start Copying Enter the number of copies. After specifying the settings, press (Start) . Press the numeric keys to enter the desired copy quantity (1 to 999). Press (Start). If the following screen appears, press (Start) to If you make a mistake when entering values, press scan the next original.
  • Page 28: Things You Can Do With The Copy Functions

    Things You Can Do with the Copy Functions To use Copy functions, press [Copy] on the Main Menu screen. This section describes the functions you can use on the Copy Basic Features screen and the [Options] (1/3) screen. The [Options] screen is divided into three screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 29 [Options] 1/3 [Original Type] [Book 2 Pages] Image quality for scanning is adjusted according to the type You can copy facing pages in a book onto separate sheets of of original, such as [Text/Photo], [Map], [Printed Image], paper. [Photo Printout], or [Text]. [2-Sided] [Density] You can make one-sided copies from two-sided originals, or...
  • Page 30 Things You Can Do with the Copy Functions This section describes the functions you can use on the [Options] (2/3 and 3/3) screen of the Copy function. The [Options] screen is divided into three screens. Pressing on the bottom right of the screen displays the next or previous screen. [Options] 2/3 [Secure Watermark] [Shift]...
  • Page 31 How to Make a Copy [Options] 3/3 [Print & Check] [Area Designation] This mode enables you to confi rm scanned images page by This mode enables you make copies of a designated area. page before copying when you scan originals on the platen [Superimpose Image] glass.
  • Page 32: Sending A Fax

    Sending a Fax This section describes the fl ow of basic fax operations. An optional product is required to use the Fax function. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Fax] from the Main Menu screen. Press [Fax].
  • Page 33: Specify The Destination

    Specify the destination. Start Sending the Fax Enter the fax number. After specifying the settings, press (Start) . Enter the fax number using the numeric keys. Press (Start). If you want to enter two or more fax numbers, press [OK]  enter the next destination. If the following screen appears, press (Start) to scan the next original.
  • Page 34: Things You Can Do With The Fax Functions

    Things You Can Do with the Fax Functions To use the Fax functions, press [Fax] on the Main Menu screen. This section describes the main functions on the Fax Basic Features screen. An optional product is required to use the Fax function. Fax Basic Features Screen [Details] Resolution...
  • Page 35 Screen for Specifying the Fax Destination [Pause] [Set Details] Press to insert a pause of several seconds in the fax number Displayed when multiple lines are set to be used. Press to set that you are dialing. If you insert a pause, the letter <p> the subaddress and password, or to select the telephone line appears between the numbers, and the letter <P>...
  • Page 36 Things You Can Do with the Fax Functions This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Fax function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen. An optional product is required to use the Fax function.
  • Page 37 [Options] 2/2 [Delayed Send] [Finished Stamp] This mode enables you to store a send job in memory, and You can print a stamp (approximately 1/8” (3 mm) in diameter) have it sent at a later time. You can specify from the current on the front side of scanned and sent originals.
  • Page 38: Sending Scanned Data (E-Mail/I-Fax/File Servers)

    Sending Scanned Data (E-Mail/I-Fax/File Servers) This section describes the fl ow of basic scan and send operations. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Scan and Send] from the Main Menu screen. Press [Scan and Send].
  • Page 39 Specify the Destination Start Sending Press [Address Book]  select destination  press [OK]. After specifying the settings, press (Start). Press [Address Book]. Press (Start). If you are sending to only one destination, select a destination. If you are sending to multiple destinations, select the destinations  press If the following screen appears, press (Start) [OK].
  • Page 40: Things You Can Do With The Scan And Send Functions

    Things You Can Do with the Scan and Send Functions To use the Send functions, press [Scan and Send] on the Main Menu screen. This section describes the main functions on the Scan and Send Basic Features screen. Scan and Send Basic Features Screen [Address Book] [Send to Myself] Press to select a destination from the Address Book.
  • Page 41 Scan and Send Basic Features Screen (Destination Set) [Previous Settings] File Format You can recall the three most recent destinations or send If you are sending to an e-mail address or fi le server, you can settings. You can send using the recalled destination or specify the fi le format.
  • Page 42 Things You Can Do with the Scan and Send Functions This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Scan and Send function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 43 Useful Send Functions (Last Page) [Options] 2/2 [Delayed Send] [E-Mail Priority] This mode enables you to store a send job in memory, and You can set a priority level when sending e-mail. have it sent at a later time. You can specify from the current [Reply-to] time to 23:59.
  • Page 44: Storing Scanned Data

    Storing Scanned Data This section describes the fl ow of basic Scan and Store operations. It also describes an example of how to store scanned data in a mail box. Placing Originals Selecting Function Place the original on the feeder or the platen glass. Select [Scan and Store] from the Main Menu screen.
  • Page 45: Start Scanning

    Select Storage Start Scanning Specify the mail box that you want to store the fi le in. After specifying the settings, press (Start) . Select the desired mail box. Press (Start). You may need to enter a PIN when specifying the mail box. Press [Scan].
  • Page 46: Things You Can Do With The Scan And Store Functions

    Things You Can Do with the Scan and Store Functions To scan the original and store it, press [Scan and Store] on the Main Menu screen. This section describes the functions you can use on the Scan and Store Basic Features screen and the [Options] screen. If you press [Scan] after selecting the storage location, the screen below appears.
  • Page 47 [Options] [Book 2 Pages] [Nega/Posi] You can scan facing pages, such as in a book one sheet at a This mode enables you to scan and record the original image time. by inverting the hues and gradations. [Booklet Scan] [Job Build] You can scan with booklet settings.
  • Page 48: Printing Stored Data

    Printing Stored Data This section describes the fl ow of basic Access Stored Files operations. The procedure for printing fi les stored in a mail box is used here as an example. Selecting Function Select Storage Select [Access Stored Files] from the Main Menu screen. Specify the storage location for the fi le.
  • Page 49: Start Printing

    Select File Start Printing Select the fi le that you want to print  press [Print]. After specifying the settings, press [Start Printing]. Select the fi le to print. Press [Start Printing]. Press [Print]. You can set various print settings on the screen displayed when [Change Print Settings] is pressed.
  • Page 50: Sending Stored Data

    Sending Stored Data This section describes the fl ow of basic Access Stored Files operations. The procedure for sending a fi le stored in a mail box is used here as an example. Selecting Function Select Storage Select [Access Stored Files] from the Main Menu screen. Select [Mail Box].
  • Page 51 Select File Start Sending Select the fi le that you want to send  press [Send]. Specify the destination  press [Start Sending]. Select the fi le to send. Press [Address Book].  Select the destinations press [OK]. Press [Send]. Press [Start Sending].
  • Page 52: Things You Can Do With The Access Stored Files Functions (File Operation)

    Things You Can Do with the Access Stored Files Functions (File Operation) To perform various operations on stored fi les, press [Access Stored Files] on the Main Menu screen. This section describes the functions you can use to edit fi les stored in a mail box. Select the fi le that you want to edit from the list of stored fi les, press [Edit File], and the following screen is displayed.
  • Page 53: Things You Can Do With The Access Stored Files Functions (Print)

    Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions on the Print Settings screen that you can use when printing stored fi les. If you select the fi le that you want to print from the list of stored fi les and press [Print], the following screen is displayed. To print a PDF fi le, optional products are required.
  • Page 54 Things You Can Do with the Access Stored Files Functions (Print) This section describes the functions you can use on the [Options] (1/2 and 2/2) screen of the Access Stored Files function. The [Options] screen is divided into two screens. Pressing on the bottom right of the screen displays the next or previous screen.
  • Page 55 [Options] (Advanced Box, the Advanced Box of Another Machine on the Same Network, Memory Media) [Resolution] [Booklet] If the resolution is high, you can print fi ne text and images This mode enables you to print documents in such a way that clearly.
  • Page 56: Things You Can Do With The Access Stored Files Functions (Send)

    Things You Can Do with the Access Stored Files Functions (Send) This section describes things you can do when sending a fi le stored in a mail box, and the modes available on the [Options] screen. Select the fi le that you want to send from the list of stored fi les, press [Send], and the following screen is displayed. An optional product is required to use the Fax function.
  • Page 57 [Options] [Delayed Send] [E-Mail Priority] This mode enables you to store a send job in memory, and You can set a priority level when sending e-mail. have it sent at a later time. You can specify from the current [Reply-to] time to 23:59.
  • Page 58: Operating The Machine From A Computer (Remote

    Operating the Machine from a Computer (Remote UI) The Remote UI (User Interface) is preinstalled software in the machine that enables you to access the machine’s functions by using your computer’s Web browser. For example, the Remote UI enables you to access the machine to check job status, execute jobs, and specify various settings.
  • Page 59 Remote UI (Last Page) Accessing the Remote UI from a Web Checking the Job Status and Specifying Browser. the Settings Access the Remote UI from a Web browser. Check the job status and specify the settings. Enter the IP address of the machine in the address bar of the Web browser.
  • Page 60: Printing From A Computer

    Printing from a Computer If you install a printer driver in your computer, you can use the machine to print data created using application software. This section describes the fl ow of basic operations to print data from your computer. Display Print Settings Screen Display Properties Screen of Printer Driver...
  • Page 61 * A printer driver is software required for printing from application software. Specify Print Settings Start Printing Specify the print settings. After specifying the settings, click [OK]. Specify the desired settings  click [OK]. Click [OK]. When printing is complete, collect the output. To display detailed descriptions for each print setting, click [Help] on the bottom right of the Properties screen.
  • Page 62 MEMO Basic Operation Guide: imageRUNNER ADVANCE (iRA) C5235, iRA C5240, iRA C5250, iRA C5255 - 04/2012...
  • Page 63: Routine Maintenance

    For the imageRUNNER ADVANCE C5255/C5250• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...
  • Page 64: Loading Paper

    Loading Paper This section describes how to load paper. Loading Paper into a Paper Drawer If the selected paper runs out, or the selected paper drawer runs out of paper during printing, a screen prompting you to load paper appears on the touch panel display. Follow the procedure below to load paper into the paper drawers.
  • Page 65 • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Load the paper stack into the paper drawer.
  • Page 66 • Paper which is curled must be straightened out before loading it into the paper deck unit. • You will not be able to make copies or print if you load paper that exceeds the loading limit mark ( ), or if the paper drawer is not completely pushed into the machine.
  • Page 67: Adjusting A Paper Drawer To Hold A Diff Erent Paper Size

    Adjusting a Paper Drawer to Hold a Diff erent Paper Size If you want to load a diff erent size paper into a paper drawer, follow the procedure described below to adjust the paper drawer guides. When handling paper, take care not to cut your hands on the edges of the paper. Only the paper drawers can be adjusted to hold diff erent paper sizes.
  • Page 68 Load the appropriate size paper into the paper drawer. 1. Make sure that the paper 1, 2 size setting of the paper drawer matches the size of the paper to load in the paper drawer. 2. Load the paper stack against the right wall of the paper drawer.
  • Page 69: Loading Pre-Punched Paper

    Loading Pre-Punched Paper You can load pre-punched paper in the multi-purpose tray, paper deck, or paper drawers. When loading prepunched paper, take note of the orientation of the binding holes and the image. When the paper is loaded into the multi-purpose tray, the side facing down is the one printed on. •...
  • Page 70: Loading Paper Into The Paper Deck Unit-B2 (Optional)

    Loading Paper into the Paper Deck Unit-B2 (Optional) If there is no paper in the paper deck unit when you select it, or the paper deck unit runs out of paper during printing, a screen prompting you to load paper appears on the touch panel display. Follow the procedure below to load paper into the paper deck unit.
  • Page 71 • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Load the paper stack into the paper deck unit.
  • Page 72 • Do not load the following types of paper into the paper deck unit. Doing so may cause a paper jam. • Severely curled or wrinkled paper • Thin straw paper • Transparencies • Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side of this paper either.) •...
  • Page 73: Loading Tab Paper Using The Tab Feeding Attachment Kit-B1 (Optional)

    Loading Tab Paper Using the Tab Feeding Attachment Kit-B1 (Optional) This section describes how to load tab paper in Paper Drawer 2 using the Tab Feeding Attachment Kit-B1. • Only LTR Tab Paper can be used. • When you load tab paper, make sure to register the paper type. (See e-Manual > Settings/Registration.) •...
  • Page 74 Load the tab paper into the paper drawer. Load the tab paper face up with the tabs to the left side, as shown in the illustration below. • Paper which has been rolled or curled must be straightened out prior to use. •...
  • Page 75 Gently push the paper drawer back into the machine until it clicks into place in the closed position. When returning the paper drawer to its original position, be careful not to get your fi ngers caught, as this may result in personal injury. •...
  • Page 76: Loading Envelopes Using The Envelope Feeder Attachment-D1 (Optional)

    Failure to do so may cause paper jams, dirty prints, or make the inside of the machine dirty. • If you want to adjust the width guides to load ISO-C5 envelopes, contact your local authorized Canon dealer.
  • Page 77: Preparing The Envelopes

    Preparing the Envelopes This section explains how to prepare the envelopes before loading them into the paper drawer. Using curled, creased, or folded envelopes may cause paper jams. Load envelopes after following the procedure below. Neatly align the envelopes. 1. Place the envelopes on a clean, level surface, and press all the way around the envelopes by hand, in the...
  • Page 78: Loading Envelopes

    Loading Envelopes This section explains how to load envelopes into Paper Drawer 2. Open the drawer. 1. Press and release the button on Paper Drawer 2. 2. Grip the handle, and pull out the paper drawer until it stops. Load the envelopes into the drawer. 1.
  • Page 79: Loading The Envelope After Specifying The Size

    Gently push the paper drawer back into the machine until it clicks into place in the closed position. When returning the paper drawer to its original position, be careful not to get your fi ngers caught, as this may result in personal injury. Never place paper or any other items in the empty part of the paper drawer next to the envelopes.
  • Page 80 Remove the drawer and envelopes. 1. Pull and lift the paper drawer out of the machine by holding its left and right sides with both hands. 2. Remove the envelopes that are loaded in the paper drawer (several envelopes at a time).
  • Page 81 Adjust the rear width guide in the same way as in step 4. Load the envelopes. 1. Load 10 envelopes at a time with the side you want to print on facing up. While loading the envelopes, press down on the left side of the receptacle to lock them into place.
  • Page 82 Insert the drawer. 1. Gently push the paper drawer back into the machine until it clicks into place in the closed position. 2. Check the paper size dial, and then register the envelope size in Settings/Registration. For details on how to register envelope sizes, see e-Manual > Settings/Registration. When returning the paper drawer to its original position, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 83: Replacing The Stamp Cartridge (Feeder)

    When replacing the stamp cartridge, take care not to allow ink to come into contact with your hands or clothing. If ink gets onto your hands or clothing, wash it off immediately with cold water. For the imageRUNNER ADVANCE C5255/C5250 Open the feeder.
  • Page 84 Open the stamp cover. Remove the old stamp cartridge. Push in the new stamp cartridge until it clicks. • Insert the stamp cartridge so that it is not slanted. • Insert the stamp cartridge properly, or paper jams may occur. Basic Operation Guide: imageRUNNER ADVANCE (iRA) C5235, iRA C5240, iRA C5250, iRA C5255 - 04/2012...
  • Page 85 Close the stamp cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury. Close the cover of the document scanning area until it clicks. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 86: For The Imagerunner Advance C5240/C5235

    Close the feeder. • When closing the feeder, be careful not to get your fi ngers caught, as this may result in personal injury. • Be aware that the light emitted from the platen glass may be very bright when closing the feeder.
  • Page 87 Load the stamp cartridge. 1. Remove the old stamp cartridge, using tweezers. 2. Push in the new stamp cartridge until it clicks, using tweezers. • Make sure that the stamp cartridge is not protruding from the surface. • Insert the stamp cartridge properly, or paper jams may occur. Close the covers.
  • Page 88: Replacing The Staple Cartridge (For Optional Products)

    • The Staple Finisher-J1, Booklet Finisher-J1, and Inner Finisher-E1 are optional products. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. • Use only staple cartridges intended for use with this machine.
  • Page 89 Pull out the empty staple cartridge from the staple case. 1. Press the areas indicated by PUSH on both sides of the staple case. 2. Once you have released the spring-loaded case, pull out the staple cartridge. Insert a new staple cartridge into the staple case. 1.
  • Page 90: Replacing The Staple Case In The Saddle Stitcher Unit (Booklet Finisher-J1)

    • This procedure is necessary only if the Booklet Finisher-J1 is attached (the Booklet Finisher-J1 is an optional product). • We recommend that you order staple cases from your local authorized Canon dealer before your stock runs out. • Use only staple cases intended for use with this machine.
  • Page 91 Open the front cover of the fi nisher. Pull out the saddle stitcher unit, and then push the stapler unit up. 1. Grip the handle of the saddle stitcher unit, and pull out until it stops. 2. Pull the stapler unit of the saddle stitcher unit towards you, and then push it up.
  • Page 92: Replacing The Staple Cartridge (Inner Finisher-E1)

    Push the saddle stitcher unit back into its original position. 1. Pull the stapler unit towards you, and then push it down into its original position. 2. Grip the handle of the saddle stitcher unit, and return it to its original position.
  • Page 93 Pull out the empty staple cartridge from the staple case. 1. Press the areas indicated by PUSH on both sides of the staple case. 2. Once you have released the spring-loaded case, pull out the staple cartridge. Insert a new staple cartridge into the staple case. 1.
  • Page 94: Removing Punch Waste (External 2/3 Hole Puncher-B2)

    Removing Punch Waste (External 2/3 Hole Puncher-B2) This section describes how to remove punch waste from the puncher. When the punch waste tray of the Puncher becomes full, a screen prompting you to remove the punch waste appears on the touch panel display. Follow the procedure described below to remove the punch waste. •...
  • Page 95 Return the punch waste tray to its original position. 1. Push the punch waste tray back into its original position. 2. Close the front cover of the punch waste tray. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 96: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When the message <Replace toner cartridge. (Black)> is displayed on the touch panel display, press on the bottom right and replace the toner cartridge for the displayed color. When the Black toner or all of the toners run out completely and prints can no longer be made, a screen with instructions on how to replace the toner cartridge appears on the touch panel display.
  • Page 97 • Use only toner cartridges intended for use with this machine. • For information on the supported Canon genuine toner, see “Consumables, ” on p. 116. • Do not replace toner cartridges until the message prompting you to do so appears.
  • Page 98 Select the color of the toner you want to replace from the display on the control panel  press [Remove Toner Cartridges]. If the toner with content remaining is selected, the message <The selected toner can still be used. Do you want to replace it?> is displayed. If you want to continue replacement, press [Yes]. If you do not want to replace the toner, press [No].
  • Page 99 Wait for the internal cover to open automatically, and pull the toner cartridge out of the toner supply port. *1 Black Toner Cartridge *2 Cyan, Magenta, or Yellow Toner Cartridge If the internal cover does not automatically open because of reasons such as closing of the toner replacement cover, an error message is displayed.
  • Page 100 Hold the new toner cartridge in your hands, as shown below, and gently tilt it up and down 10 times. Twist the red protective cap of the new toner cartridge in the direction of the arrow to remove it. Push the new toner cartridge in as far as possible. *1 Black Toner Cartridge *2 Cyan, Magenta, or Yellow Toner Cartridge When replacing toner cartridges, make sure that the color of the toner cartridge matches the color of label...
  • Page 101 Close the internal cover. *1 Black Toner Cartridge *2 Cyan, Magenta, or Yellow Toner Cartridge If the toner cartridge is not inserted, you cannot close the internal cover. When closing the internal cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 102: Replacing The Waste Toner Container

    • Your local authorized Canon dealer will dispose of used waste toner containers. • Used toner cannot be reused. Do not mix new and used toner together.
  • Page 103 Remove the waste toner container. When removing the waste toner container, be careful not to tilt it, as the toner may spill and get onto your hands or clothing. If toner gets onto your hands or clothing, wash them immediately with cold water.
  • Page 104 Close the front cover of the machine. 1. Return the locking lever to its original position. 2. Close the front cover of the main unit. When closing the front cover of the machine, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 105: Routine Cleaning

    Routine Cleaning If the original is not copied clearly, clean the following parts of the machine. For high-quality printouts, we recommend cleaning these parts once or twice a month. Platen glass Underside of the feeder/platen cover Feeder’s rollers • When cleaning the machine, fi rst turn OFF the main power switch, and disconnect the power cord. Failure to observe these steps may result in a fi re or electrical shock.
  • Page 106: Manual Feeder Cleaning

    • If the document feed scanning area is dirty, documents may not be scanned clearly, and the size of the document may not be detected correctly. For the imageRUNNER ADVANCE C5255/C5250 Open the feeder. Clean the original scanning area (thin glass strip) with a cloth which is wrung after being dampened in water or a mild detergent, and then wipe the area with a soft dry cloth.
  • Page 107 Pull the lever above the feeder, and open the document scan cover. Open the document scan cover carefully, as not to scratch the platen glass. Open the inside cover. Clean the feed scanning area with a cloth which is wrung after being dampened in water or a mild detergent, and then wipe the area with a soft dry cloth.
  • Page 108 Close the inside cover. When closing the inside cover, be careful not to get your fi ngers caught, as this may result in personal injury. Close the document scan cover. When closing the document scan cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 109 Close the feeder. • When closing the feeder, be careful not to get your fi ngers caught, as this may result in personal injury. • Be aware that the light emitted from the platen glass may be very bright when closing the feeder.
  • Page 110 Clean the rollers inside the inner cover. 1. Open the inner cover, holding it by its tab. 2. Clean the rollers (a total of three places) inside the inner cover. Clean the transparent plastic area on top of the inner cover. 1.
  • Page 111 Clean the resin roller and the surrounding area. 1. Turn the resin roller while turning the feed dial. 2. Clean the area while turning the resin roller. 3. Close the feeder. When closing the feeder, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 112: Automatic Feeder Cleaning

    Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, perform an automatic feeder cleaning for the rollers of the feeder. Press (Settings/Registration). Press [Adjustment/Maintenance]  [Maintenance]  [Clean Feeder]. Place 10 sheets of blank paper into the feeder  press [Start]. It takes approximately 20 seconds to clean the feeder.
  • Page 113: Cleaning The Inside Of The Main Unit

    Cleaning the Inside of the Main Unit If streaks appear on printed output, or random parts of the printed image are missing, the inside of the main unit may be dirty. In this case, clean the inside of the main unit, as described below. Press (Settings/Registration).
  • Page 114: Cleaning The Dust Proof Glass

    Cleaning the Dust Proof Glass If the dust proof glass is dirty, print defects may occur on the print output. Follow the procedure described below to clean the dust proof glass. Open the front cover, holding both sides. Remove the dust proof glass cleaner from the rear side of the front cover by sliding it to the left side.
  • Page 115 When you have fi nished cleaning the dust proof glass, gently push the dust proof glass cleaner back onto the rear side of the front cover. Place the dust proof glass cleaner back on the rear side of the front cover with its tip facing the left direction.
  • Page 116: Consumables

    Toner comes in four colors: black, cyan, magenta, and yellow. Check the toner color that you need to replace before ordering toner from your local authorized Canon dealer. Also, when replacing the toner cartridge, make sure that you replace toner of the correct color.
  • Page 117 [Be careful of counterfeit toners] Please be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner.
  • Page 118: Staple Cartridge

    Inner Finisher-E1 Genuine Supplies Canon has developed and manufactured Toner, Parts, and Supplies specifi cally for use in this machine. For optimal print quality and for optimal machine performance and productivity, we recommend that you use Genuine Canon Toner, Parts, and Supplies.
  • Page 119: Troubleshooting

    Contacting Your Local Authorized Canon Dealer • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...
  • Page 120: Clearing Paper Jams

    • When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
  • Page 121: Locations Of Paper Jams

    Locations of Paper Jams Paper jams may occur in the following parts of the machine. See the applicable section to clear the paper jam. Copy Tray-J1 (Optional) (p. 151) Paper Drawer 1 (p. 126) Paper Drawer 2 (p. 128) Main Unit (p. 123) Cassette Feeding Unit-AD2 Paper Deck Unit-B2 (Optional) (p.
  • Page 122 External 2/3 Hole Puncher-B2 (p. 142) Buff er Pass Unit-G1 (p. 141) Inside the Top Cover (p. 140) Inside the Front Cover (p. 144) Saddle Stitcher Unit (p. 146) Inner 2 Way Tray-F1 (Optional) (p. 150) Feeder (p. 133) Inner Finisher-E1 (Optional) (p. 148) Basic Operation Guide: imageRUNNER ADVANCE (iRA) C5235, iRA C5240, iRA C5250, iRA C5255 - 04/2012...
  • Page 123: Main Unit

    Main Unit Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. • If the Paper Deck Unit-B2 is attached, move the paper deck away from the main unit before proceeding with this procedure. •...
  • Page 124 Remove any jammed paper from the entrance of the duplexing unit. 1. Remove any jammed paper in the upper part of the duplexing unit. 2. Remove any jammed paper in the lower part of the duplexing unit. Remove any jammed paper from the fi xing unit. 1.
  • Page 125 Remove any jammed paper from the multi-purpose tray. Remove any jammed paper located between the main unit and lower right cover, if paper jam occurs during reversing. Close the upper right cover and then close the lower right cover. When closing the upper and lower right covers of the main unit, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 126: Paper Sources

    Paper Sources Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. • The Cassette Feeding Unit-AD2 and Paper Deck Unit-B2 are optional products. •...
  • Page 127 Remove any paper jammed in Paper Drawer 1. 1. Press and release the button on Paper Drawer 1. 2. Grip the handle, and pull out Paper Drawer 1 until it stops. 3. Remove any jammed paper. Gently pull out the paper drawer. Jammed paper may tear, resulting in damage to the machine. Gently push Paper Drawer 1 back into the machine until it clicks into place in the closed position.
  • Page 128: Paper Drawer 2

    Paper Drawer 2 If the Paper Deck Unit-B2 is attached, move the paper deck unit away from the main unit before proceeding with this procedure. Remove any paper jammed in the paper drawer’s upper right cover. 1. Open the paper drawer’s upper right cover, holding it by its handle.
  • Page 129 Close the paper drawer’s upper right cover. When closing the right cover of the paper drawer, be careful not to get your fi ngers caught, as this may result in personal injury. • Gently close the covers until they click into place in the closed position. •...
  • Page 130 Remove any paper jammed in the cassette feeding unit. 1. Press the open button of the paper drawer that is feeding the paper. 2. Grip the handle, and pull out the paper drawer until it stops. 3. Remove any jammed paper. Gently push the paper drawer back into the machine until it clicks into place in the closed position.
  • Page 131 Paper Deck Unit-B2 (Optional) Move the paper deck unit away from the main unit. 1. Press the release button. 2. Move the paper deck unit away from the main unit. Remove any paper jammed in the side of the paper deck unit. 1.
  • Page 132 Reconnect the paper deck unit to the main unit. If the paper jam message is no longer displayed when you reconnect the paper deck unit, proceed to step 7. When reconnecting the paper deck unit to main unit, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 133: Feeder

    Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed original. For the imageRUNNER ADVANCE C5255/C5250 Remove originals from the original supply tray.
  • Page 134 Remove any jammed original. If there is diffi culty in removing jammed original, do not try to remove it forcibly, and proceed to step 4. Turn the green tab in the direction of the arrow (counterclockwise), and remove the jammed original from the output tray. Close the feeder cover.
  • Page 135 Open the feeder, and remove any jammed paper. Close the feeder. • When closing the feeder, be careful not to get your fi ngers caught, as this may result in personal injury. • Be aware that the light emitted from the platen glass may be very bright when closing the feeder.
  • Page 136 For the imageRUNNER ADVANCE C5240/C5235 Remove originals from the original supply tray. Remove any original jammed in the feeder cover. If there is diffi culty in removing jammed original, do not try to remove it forcibly, and proceed to step 3. 1.
  • Page 137 Turn the feed dial inside the feeder cover in the direction of the arrow (clockwise), and remove any original jammed in the feeder cover. Turn the feed dial in the direction of the arrow (counterclockwise), and remove any original jammed in the inner cover. Basic Operation Guide: imageRUNNER ADVANCE (iRA) C5235, iRA C5240, iRA C5250, iRA C5255 - 04/2012...
  • Page 138 Remove any original jammed in the output tray. 1. Lift up the original supply tray. 2. Turn the feed dial in the direction of the arrow (counterclockwise), and remove the jammed original. Close the feeder cover. 1. Close the inner cover. 2.
  • Page 139 Remove any paper jammed in the feeder. 1. Open the feeder. 2. Remove any jammed original. 3. Close the feeder. When closing the feeder, be careful not to get your fi ngers caught, as this may result in personal injury. If it is diffi cult to remove the jammed paper, turn the feed dial counterclockwise.
  • Page 140: Staple Finisher-J1/Booklet Finisher-J1 (Optional)

    Staple Finisher-J1/Booklet Finisher-J1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. The Staple Cartridge-D2, Booklet Finisher-J1, and Buff er Pass Unit-G1 are optional products. Inside the Top Cover Remove any jammed paper protruding from the output part.
  • Page 141 Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared. Buff er Pass Unit-G1 Remove any jammed paper from the buff er pass unit. 1.
  • Page 142 External 2/3 Hole Puncher-B2 Open the front cover of the puncher waste tray. Align the pointed notch on the knob within the shaded region ( ). Remove any jammed paper from the top cover of the puncher. 1. Open the top cover of the puncher.
  • Page 143 Open the top cover of the fi nisher, and remove any jammed paper. *1 Booklet Finisher-J1 *2 Staple Finisher-J1 1. Open the top cover of the fi nisher. 2. Remove any jammed paper. 3. Close the top cover of the fi nisher. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 144: Inside The Front Cover

    Booklet Finisher-J1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. The Booklet Finisher-J1 is an optional product. Inside the Front Cover Open the front cover of the fi nisher.
  • Page 145 Remove any jammed paper from the lower delivery guide. 1. Turn the lever on the lower delivery guide to the right until it stops, and then tilt the lower delivery guide to the right. 2. Remove any jammed paper. 3. Return the delivery guide to its original position.
  • Page 146 Saddle Stitcher Unit Open the front cover of the fi nisher. Turn the knob on the right in the direction of the arrow (counterclockwise) until it stops. While pushing in the knob on the left, turn it in the direction of the arrow (clockwise).
  • Page 147 Remove any jammed paper protruding from the output part. Remove any jammed paper from the lower delivery guide. 1. Turn the lever on the lower delivery guide to the right until it stops, and then tilt the lower delivery guide to the right.
  • Page 148: Inner Finisher-E1 (Optional)

    Inner Finisher-E1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. • The Inner Finisher-E1 is an optional product. •...
  • Page 149 Push the paper output unit back into its original position. When pushing the paper output unit back into its original position, be careful not to get your fi ngers caught, as this may result in personal injury. Close the upper right cover and then close the lower right cover. When closing the upper and lower right covers of the main unit, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 150: Inner 2 Way Tray-F1 (Optional)

    Inner 2 Way Tray-F1 (Optional) Check the location of the paper jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed paper. • The Inner 2 Way Tray-F1 is an optional product. •...
  • Page 151: Copy Tray-J1 (Optional)

    Follow the instructions on the screen. The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared. Copy Tray-J1 (Optional) Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 152 Close the upper right cover and then close the lower right cover. When closing the upper and lower right covers of the main unit, be careful not to get your fi ngers caught, as this may result in personal injury. •...
  • Page 153: Reducing The Frequency Of Paper Jams

    Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. There are torn pieces of paper left inside the machine.
  • Page 154: Clearing Staple Jams (For Optional Products)

    Clearing Staple Jams (For Optional Products) If a staple jam occurs, a screen indicating the location of the staple jam and how to clear the jam appears on the touch panel display. Follow the instructions on the screen to clear the staple jam. The screen is displayed repeatedly until the staple jam is cleared.
  • Page 155: Staple Finisher-J1/Booklet Finisher-J1

    Staple Finisher-J1/Booklet Finisher-J1 Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple. Make sure to close all covers and paper drawers of the machine before clearing any staple jams. The Staple Finisher-J1 and Booklet Finisher-J1 are optional products.
  • Page 156 Remove any staples jammed in the staple case. 1. Push down the tab on the staple case. 2. Remove all of the staples that slide from the staple cartridge. 3. Return the tab on the staple case to its original position. Gently push the staple case back into the fi nisher and push down fi rmly until it is securely in place.
  • Page 157: Saddle Stitcher Unit Of The Booklet Finisher-J1

    Saddle Stitcher Unit of the Booklet Finisher-J1 Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staple. • Make sure to close all covers and paper drawers of the machine before clearing any staple jams. •...
  • Page 158 Pull out the staple case containing the jammed staples, holding it by its left and right sides. Push up the tab on the staple case. 1. Push down Part A to unlock. 2. Push up Part B. Remove any jammed staples. 1.
  • Page 159 Return the staple case to its original position. Push the staple case in until it clicks into place. Gently push the saddle stitcher unit back into its original position. 1. Pull the stapler unit towards you, and then push it down into its original position.
  • Page 160: Inner Finisher-E1

    Inner Finisher-E1 Check the location of the staple jam, and follow the procedure described below, while referring to the directions that appear on the touch panel display, to remove the jammed staples. Make sure to close all covers and paper drawers of the machine before clearing any staple jams. The Inner Finisher-E1 is an optional product.
  • Page 161 Attach the staple case. 1. Gently push the staple case back into the fi nisher and push down fi rmly until it is securely in place. 2. Close the front cover of the fi nisher. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury.
  • Page 162: If Memory Becomes Full During Scanning

    If Memory Becomes Full During Scanning The machine’s memory can store up to approximately 6,200 pages of scanned images. Approximately 6,000 pages of that total is shared by the various functions, including the Copy; Fax; Scan and Send; Scan and Store (Store in Mail Box); Fax/I-Fax Inbox; and, printing from computer functions.
  • Page 163: For The Copy Function

    For the Copy Function Follow the directions below based on the message that appears on the touch panel display. If the message <Scanning will be canceled because the memory is full. Do you want to print the scanned pages?> appears: Select [Yes] or [No].
  • Page 164: When An Error Message Is Displayed

    When an Error Message Is Displayed Error messages may appear on the touch panel display of the machine or the Web browser. Self-diagnostic error messages appear in the following cases: When scanning or printing cannot be performed because of an operational error When you need to make a decision or take some action during scanning or printing When you need to make a decision or take some action while browsing the network Example of an Error Message on the Touch Panel Display...
  • Page 165: When An Error Code Is Displayed

    When an Error Code Is Displayed If a job or operation does not complete successfully, the error code is displayed on the Details screen for Log on the Status Monitor/Cancel screen. You can check the error code in the following locations: Details screen for Log on the Status Monitor/Cancel screen: When a job or operation is not completed normally: Results row of the Communication Management Report:...
  • Page 166: Printer/Fax Driver Troubleshooting

    Printer/Fax Driver Troubleshooting See “Troubleshooting” in the driver help to resolve problems when using the printer driver or fax driver for Windows. In this section, screens for the printer driver are used. The screens may diff er, depending on the operating system, and the type and version of the printer driver you are using. Basic Operation Guide: imageRUNNER ADVANCE (iRA) C5235, iRA C5240, iRA C5250, iRA C5255 - 04/2012...
  • Page 167: Service Call Message

    If a malfunction occurs and the machine cannot operate normally, a screen prompting you to contact your local authorized Canon dealer is displayed. If a screen such as the one above is displayed, contact your local authorized Canon dealer. (See “Contacting Your Local Authorized Canon Dealer, ” on p. 168.) If a screen such as the one below is displayed and the print or scan function does not operate normally, some functions may still be available.
  • Page 168: Contacting Your Local Authorized Canon Dealer

    Contacting Your Local Authorized Canon Dealer If a screen prompting you to contact your local authorized Canon dealer is displayed, follow the procedure described below. Turn OFF the main power of the main unit. 1. Open the main power switch cover.
  • Page 169 If the power cord is damaged, this could cause current to leak, resulting in a fi re or electrical shock. When you contact your local authorized Canon dealer, have the following information available: • Product name •...
  • Page 170: Setting The Limited Functions Mode From The Service Call Message Screen

    Setting the Limited Functions Mode from the Service Call Message Screen When [Limited Functions Mode] is displayed, follow the procedures below. If you turn OFF the main power switch when there is a job waiting to print, that job is erased. If you set Limited Functions Mode to ‘On’...
  • Page 171 Wait at least 10 seconds after the Main Power Indicator is turned off , and then turn the main power switch back to ON. 1. Open the main power switch cover. 2. Press the main power switch to the “I” side. 3.
  • Page 172: Control Panel

    Functions Available When the Printer/Scanner Cannot Be Used Due to an Error You can use the following functions even when the Print and Scan functions are restricted: Main Menu Screen : Available -: Unavailable When the Print function is When the Scan function is Available Functions restricted restricted...
  • Page 173: Operation From A Computer

    Operation From a Computer : Available -: Unavailable When the Print function is When the Scan function is Available Functions restricted restricted Remote UI MEAP Application Sending a fax from a computer is not available. [Print List] on the Mail Box Selection screen is not available. [Add Files (Scan and Store)] on the Edit File screen is not available.
  • Page 174: Frequently Asked Questions

    Can you give me information on how to send to the SMB server and specify its settings? p. 179 Can I move the Address Book registered on another Canon machine onto this machine? p. 181 Can I forward the data received via fax/I-fax? p.
  • Page 175 Question Applicable Page Q29 Can I print on the reverse side of the preprinted paper? p. 193 Q30 Can I output paper to a diff erent tray according to the function? p. 193 Q31 Can I print on envelopes? p. 194 Q32 What are the types of paper that I can use? p.
  • Page 176 Q&A When copying, the Scan screen for I want to make a rush copy, but I the next document is displayed. cannot because of the long copy Is there a way to not display this job. screen? You can temporarily stop the When [Job Build] is set, the Scan current copy job and give priority screen for the next document is...
  • Page 177 Q&A Additional Information Changing the Color Mode to the Black Mode: The Job Build mode is useful if you cannot load the originals all at once. This mode 1. Press [Copy]  [Select Color]  [Black]. enables you to divide the originals into Setting the Color Mode as the several parts, scan them, and then print them all together.
  • Page 178 Q&A Setting procedure: Storing from the Touch Panel 1. Press [Scan and Send] or [Fax]  Display: [Options]. 1. Press [Scan and Send] or [Fax]  2. Press [Finished Stamp]  [Close]. [Address Book]  [Register/Edit]. 2. Press [Register New Dest.]  enter information following the instructions on the touch panel display ...
  • Page 179 Q&A Selecting the group destination as a destination 1. Press [Address Book]  select the registered group destination  press Can I send a fax to multiple [OK]. destinations? 2. Press (Start). Additional Information You can send a fax to multiple •...
  • Page 180: Additional Information

    Q&A Using Windows Vista Specifying the File Server on 1. Right-click the new folder  click the Touch Panel Display: [Property]  [Sharing]. 2. Click [Share]  select the users you want Specifying the File Server by Host Search: to authorize access  click [Add]. 1.
  • Page 181 Q&A Can I forward the data received via Can I move the Address Book fax/I-fax? registered on another Canon machine onto this machine? If you specify the forwarding settings, you can forward received You can use the import and export...
  • Page 182 Destination Date Time Fax Number Name (TTI) Name Page Number 09/05/2012 TUE 15:00 FAX (404)XXX-XXXX CANON SALES Atlanta office 001/001 Sender Information Registering the sender’s name: Before Change 1. Press (Settings/Registration). 2. Press [Function Settings]  [Send]  [Fax Settings].
  • Page 183 Q&A To register the settings as the default settings: 1. Press [Scan and Send]  specify the scan Is there a way to prevent a settings and the file format. transmission error when sending a 2. Press   [Change Default Settings] ...
  • Page 184 Q&A Additional Information If [Register Options Shortcuts] is selected from , you can register the [Options] The quality of the image sent by shortcut button on the Fax Basic Features fax is not good. screen. Change the scan type or settings according to the type of original.
  • Page 185 Q&A Setting the sending and Registering/Editing from the receiving lines from [Select TX Fax Screen Line]: 1. Press   select the button to register/edit  press [Register/Edit]. 1. Press (Settings/Registration). 2. Register/edit the address  press 2. Press [Function Settings]  [Send]  [Close].
  • Page 186 Q&A Can I add an arbitrary subject when How do I change the storage sending e-mail? period for the scanned file stored in the Mail Box? You can enter an e-mail subject in [Subject/Message] in [Options]. You can change the time until files are automatically erased from [Set/ Setting procedure: Register Mail Boxes] in...
  • Page 187 Q&A How do I access the Advanced Box How do I forward received data to from a computer? the Advanced Box? If the Advanced Box is opened with Specify an Advanced Box SMB, check the following. destination registered in the Address Book as the forwarding Checking the settings for [Open to Public]:...
  • Page 188 Q&A Additional Information Additional Information • For information on registering an • For details on the Booklet mode settings, Advanced Box destination in the Address see e-Manual > Access Stored Files. • Use a document that was stored with the Book, see e-Manual >...
  • Page 189 Q&A The maximum number of sheets that can be saddle stitched is: The content of the reverse side 16 sheets (14 lb bond to 20 lb bond (52 to appears on the copies. 81 g/m 10 sheets (22 lb bond to 28 lb bond (82 to 105 g/m If the number of sheets is more than the You can erase the background...
  • Page 190 Q&A Additional Information Automatic gradation adjustment: For more information, see e-Manual > Copy. 1. Press (Settings/Registration). 2. Press [Adjustment/Maintenance]  [Adjust Image Quality]  [Auto Adjust Gradation]. 3. Select the desired paper  press [Quick The printed paper appears dirty. Adjust] ...
  • Page 191 Q&A Use paper with a low moisture Additional Information content: When printing from the computer, you can set a password for printing (Secured When you remove paper from its packaging, Printing). You can prevent another user load it into the paper source immediately. from taking the output by mistake or When there is paper remaining in the prevent outputs from being left behind...
  • Page 192 Q&A To Switch the Network Scan Function to Online: Press [Scanner]  [Online]. Can I make copies or send a facsimile of different size originals at the same time? You can make copies or send a facsimile of different size originals at the same time by using the Different Size Originals mode.
  • Page 193 Q&A Can I print on the reverse side of Can I output paper to a different the preprinted paper? tray according to the function? You can use [2nd Side of 2-Sided You can set the output tray for Page] for the multi-purpose tray to each function and set priorities for print on paper already printed on.
  • Page 194 Q&A Can I print on envelopes? What are the types of paper that I can use? Load the envelopes to print on in the multi-purpose tray. You can load and print on the following paper: Paper Drawer Weight 14 lb bond to 80 lb cover (52 to 220 Size Paper Drawer 1: LGL, LTR, LTRR, STMTR, EXEC, Custom Size (5 1/2”...
  • Page 195 Q&A How do I print data received via How can I manage documents that fax/I-fax on paper specified in failed to be forwarded? advance? You can specify how to manage You can change the paper jobs that failed to be forwarded source from [Paper Drawer Auto in [Handle Files with Forwarding Selection On/Off] in...
  • Page 196 Q&A Printing for Specific Destinations Only When a fax fails to be sent, both 1. Press (Settings/Registration). 2. Press [Function Settings]  [Receive/ the TX Report and the Fax TX Forward]  [Common Settings]. 3. Press [Forwarding Settings]  Report are output. Is there a way to [Register] ...
  • Page 197 Q&A To remove the toner cartridge: Press [Remove Toner Cartridges]  the inner cover for the toner to replace opens  What is the model number of the follow the instructions on the touch panel display to remove the toner cartridge. staple cartridge for the finisher or the stamp cartridge for the feeder? The model numbers of the...
  • Page 198 Q&A Fixing Unit (Inside the Main Additional Information Unit) If the problem is still not resolved, see Chapter 4, “Troubleshooting.” Numbers, such as #751 and #801 are displayed on the touch panel display. What do they mean? These are error codes indicating that a job or operation did not complete successfully.
  • Page 199 Q&A I cannot print from the computer. It seems as though turning OFF Did the machine malfunction? the machine is different from the previous imageRUNNER. I am afraid that this may be a wrong Check the following possible operation. causes: Is the network cable For the previous imageRUNNER, disconnected?
  • Page 200 Q&A The touch panel display is I have just sent an important completely black. document via facsimile. Can I check to make sure that it was sent correctly? The main power has not been turned ON, or the machine may have entered the Auto Sleep You can check the send job status mode to save energy.
  • Page 201 Q&A Additional Information To perform this procedure, you must have administrator privileges. For more Can I restrict the number of copies/ information, see e-Manual > Security. prints? You can also change the default settings for the Copy screen from the Color mode to the Black mode.
  • Page 202 Q&A Setting procedure: Setting the Default Display That Appears after the Machine Is 1. Press (Settings/Registration). 2. Press [Preferences] [Display Settings] Turned ON:  [Language/Keyboard Switch On/Off]. 3. Press [On]  [OK]  [Language/ 1. Press (Settings/Registration). 2. Press [Preferences]  [Display Settings] Keyboard Switch].
  • Page 203 Q&A Starting the Remote UI: Run the Web browser for the computer  enter ‘http://<IP address of the machine>’ in I want to check the IP address for the address bar. this machine to run the Remote UI, but I do not know how to check it. Additional Information You can check the IP address from •...
  • Page 204 Q&A Using a Macintosh: Page Settings: 1. Click [Page Setup] from the [File] menu in Can I change the default settings of the application software. 2. Select each item as indicated below. the printer driver? Setting: [Page Attributes] Printer: The name of your printer 3.
  • Page 205 Q&A 5. Click the <Presets> drop-down list  select the saved preset name  click [Print]. Is there a way to adjust the sound heard when fax sending/receiving is complete? You can use (Volume Settings) on the control panel to adjust the volume.
  • Page 206 Q&A What is MEAP? MEAP stands for Multifunctional Embedded Application Platform and is a software platform for the Canon multitasking machines. You can expand the functions or customize them by installing the MEAP application from the computer to the multitasking machine.
  • Page 207 Basic Operation Guide: imageRUNNER ADVANCE (iRA) C5235, iRA C5240, iRA C5250, iRA C5255 - 04/2012...
  • Page 208 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)

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