Troubleshooting; Hardware Troubleshooting - Fujitsu PRIMERGY BX620 S4 User Manual

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9.2 Troubleshooting

This section explains the corrective actions to be taken when the server is not
running properly or when error messages are displayed.
Depending on the situation, refer to the following.
• Hardware problems:
"9.2.1 Hardware Troubleshooting" (pg.229)
• Error messages:
"9.2.2 Error Messages" (pg.234)
• Software problems:
"9.2.3 Software Troubleshooting" (pg.238)
If the problem is not resolved after performing the following troubleshooting, contact an office listed in
the "Contact Information" of the "Start Guide".
When contacting an office listed in the "Contact Information" of the "Start Guide", "9.8.2 Contacting
Maintenance Support" ( pg.259) and collect the required information.
PRIMERGY information
For the latest information on PRIMERGY, update modules, drivers and the software, refer to the Fujitsu
PRIMERGY website.
http://www.fujitsu.com/global/services/computing/server/ia/driver/
Regarding BIOS and firmware, contact to Fujitsu Support Office. Refer to the following website.
http://www.fujitsu.com/global/contact/computing/PRMRGY_index.html

9.2.1 Hardware Troubleshooting

This section explains hardware related troubleshooting. If it does not operate properly or if a failure is
suspected, check the following.
For optional devices, refer to the optional device manuals.
Chassis
The main power of the Chassis will not turn on, or the power LED on the front
of the Chassis does not light up
• Check to see whether the power cable of the Chassis is properly connected to the outlet.
For instructions on connecting the power cable, refer to the "Start Guide".
• The main power of the Chassis may have been turned on within 2 minutes of the power cable being
connected. Turn the power on after 2 minutes has lapsed.
PRIMERGY BX620 S4 Server Blade User's Guide
229

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