Cooperative Support Program; Exchange Parts - HP 330 Service Handbook

Cooperative Support Program
HP's Cooperative Support Program is available for customers that can
provide technical assistance, manual updates, and other helpful infor-
mation for hardware support. Your local HP Sales and Service Office
can provide the information for this support service.
Exchange Parts
Exchange parts are available for some items at a reduced cost. When an
exchange part is ordered, your account will be charged for a new part.
Customers have 15 days to return the failed part to receive credit for
the difference between a new and exchange part.
Please return failed exchange parts to your local HP Sales and Service
Office as soon as possible. Place them in anti-static bags (see Parts List
for part numbers) and package them securely in a sturdy container. It's
a good idea to save the containers and static-free bags you receive parts
in and use them to ship parts in.
54 Parts Lists