Canon imageRUNNER 3245 Series Service Manual page 41

Repairable parts under limited warranty are repaired free-of-charge by an
APRF. Under normal circumstances, the turnaround time is approximately
five (5) business days. Your part will be shipped UPS Ground once it has
been repaired and tested.
In instances when a part is deemed as non-repairable, the APRF will
contact your dealership and the Warranty Control Section will issue a credit
to your account.
To check the status of your part, please contact the APRF.
Warranty Parts over $300.00 that are not on the Repairable Parts List
All original defective parts with a dealer cost valued over $300.00, that are
not specified on the Repairable Parts List, must be submitted to Canon
Virginia, Inc. with a completed e-Tag limited warranty claim form and a
handwritten or computer generated copy of the machine service history.
The service history log must include the following:
•
Dealer Name
•
Machine Installation Date
•
Machine Serial Number
•
Part Number
•
Work Performed (Highlight Current Service Call)
imageRUNNER 3245/3235 Series / imageRUNNER 3230/3225 Service Guide
Rev. 1
imageRUNNER 3245/3235 Series / imageRUNNER 3230/3225 Service Guide
Canon Virginia, Inc.
12000 Canon Boulevard
Newport News, VA 23606
Attention: Warranty Returns
•
Part Description
•
Date Part Was Removed
•
Machine Copy Count
•
Reason For Removal
March 2010
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