Group Call Pickup
Group Call Pickup
Description
Easily answer a call ringing your Pickup Group, even if you don't know which extension is ringing.
Group Call Pickup allows an extension user to answer a call ringing an extension in their assigned Pickup
Group. This permits co-workers in the same Pickup Group to easily answer each other's ringing calls. The
user can intercept the ringing call by dialing a code or pressing a programmed Group Call Pickup key. The
system has a maximum of eight Pickup Groups, with an unlimited number of extensions in each group.
However, an extension can be a member of only one pickup group.
Group Call Pickup can answer the following types of calls:
Ringing Intercom calls
❥
Transferred calls
❥
Direct Inward Lines
❥
Calls on lines assigned to the Pickup Group
❥
To simplify picking up calls, an extension can have Feature Keys assigned as Group Call Pickup keys. There
are three types of Group Call Pickup keys: immediate ring, no ring (lamp only), or delayed ring.
Operation
To answer a call ringing a phone in your Pickup Group:
Lift the handset.
1.
2.
Do one of the following.
a.
Press the flashing Group Call Pickup key.
b.
Press INTERCOM and dial *# .
User Programmable Feature
Feature
Group Call Pickup
78 ◆ Features
Answering a Pickup Group Call
Changing the Group Call Pickup Key Ringing
Mnemonic
#RA (#72)
#RAP
+ Group Call Pickup key repeatedly to select ring-
ing mode + SPEAKER to exit.
•
Call Coverage Keys flash as follows:
- Lamp only = On red
- Immediate ring = On green
- Delay ring = Fast flash green.
Operation
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
Access Level
1-5
DSX Feature Handbook