Call Waiting / Camp-On - NEC DSX-40 Feature Handbook

Call Waiting / Camp-On

Call Waiting / Camp-On
Description
Call Waiting helps busy extension users know when they have additional waiting calls. It also
lets callers wait in line for a busy extension without being forgotten.
With Call Waiting, an extension user may call a busy extension and wait in line (Camp-On) without hanging
up. When the user Camps-On (by dialing 2), the system signals the busy extension with two beeps indicating
the first waiting call. (The busy extension can be on a handset or Handsfree call.) The call goes through when
the extension becomes free.
If an extension has more than one caller waiting, they queue on a first-in/first-out basis (FIFO). The exten-
sion will not hear Camp-On beeps for additional waiting calls.
Off-Hook Signaling also alerts the user when unanswered calls are waiting to get through. Turn to Off-Hook
Signaling (page 113) for more.
The following chart shows when the two types of Off-Hook Signaling occur. Note that Camp-On tones occur
for an extension when they are the exclusive recipient of the call (such as a DIL).
Key Ring
Transferred Outside Call
Direct Inward Line
Transfer from voice mail (UTRF)
Call Coverage Key
Group Call Pickup Key
1
For Off-Hook ringing, 2116-03: Off Hook Signaling for Incoming Outside Calls (page 692) = 2.
2
For Camp-On tones, 2116-03: Off Hook Signaling for Incoming Outside Calls (page 692) = 1.
Operation
To Camp-On to a busy extension:
Call the busy extension.
1.
• Listen for busy or busy/ring tone.
• With IntraMail installed, you will hear a voice prompt first.
Dial 2 but do not hang up.
2.
• If you hang up, the system converts your Camp-On to a Callback.
When your co-worker hangs up their initial call, you hear:
3.
• Ringback as their telephone rings.
• Your co-worker's voice when they answer.
28 ◆ Features
Camp-On to a Busy Extension
1
Off-Hook Ringing
Yes
Yes
Yes
Yes
Yes
Yes
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
DSX Feature Handbook
2
Camp-On Tones
No
Yes
Yes
Yes
No
No