Page of 290
Download Table of ContentsContents Print This PagePrint Bookmark
HP 9200c Digital Sender
Service Manual

Advertising

   Related Manuals for HP 9200c Digital Sender

   Summary of Contents for HP 9200c Digital Sender

  • Page 1

    HP 9200c Digital Sender Service Manual...

  • Page 3

    HP 9200c Digital Sender Service Manual...

  • Page 4

    PostScript® is a trademarks of Adobe The information contained in this document Systems Incorporated. is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 5: Table Of Contents

    VCCI statement (Japan) ..................14 EMI statement (Korea) ..................14 Declaration of conformity .....................14 2 Service approach Service approach...........................18 How to order parts and supplies......................18 Hewlett-Packard Limited Warranty Statement..................19 Availability of support and service......................20 HP maintenance agreements ....................... 2 0 Next-Day Onsite Service......................20...

  • Page 6: Table Of Contents

    TCP/IP assignment ......................4 7 Automatic discovery ....................47 Dynamic Host Configuration Protocol (DHCP)............47 Verifying the TCP/IP configuration..................47 Changing an IP address ......................47 To change an IP address by using HP Web Jetadmin........48 To change an IP address by using the embedded Web server......48...

  • Page 7: Table Of Contents

    5 Theory of Operation Basic operation............................5 0 Sequence of operation (scanner) ..................50 Formatter system...........................51 Sleep mode........................... 5 1 CPU............................51 Memory ..........................51 Control panel.........................52 Scanner controller board......................52 Engine control system ..........................53 Engine power supply circuit ....................53 Flatbed unit and ADF system .......................54 Electrical system........................

  • Page 8: Table Of Contents

    Control panel cover assembly....................84 External control-panel cable....................87 Output bin base cover or output bin extender ..............88 Output bin paper lever......................89 ADF right cover........................9 0 ADF right corner cover......................92 ADF left cover........................93 ADF left corner cover......................9 4 ADF rear cover........................95 Scanner right cover ......................96 Scanner left cover ........................

  • Page 9: Table Of Contents

    Power-on troubleshooting overview ..............150 Understanding control-panel messages .....................152 Using the digital sender help system..................152 Resolving operational issues ......................161 Understanding digital-sender LEDs ....................165 HP Jetdirect LEDs.......................165 Formatter LED........................165 Clearing jams............................166 Solving repeated jams......................166 Solving e-mail problems........................168 Finding the LDAP server address ..................1 68 Verifying an LDAP address ....................168...

  • Page 10: Table Of Contents

    Using HP Web Jetadmin software..................182 Using the troubleshooting diagrams ....................1 83 Digital-sender wiring diagram.....................183 Scanner controller board diagram..................184 Parts used in troubleshooting ....................185 8 Parts and diagrams Ordering parts and supplies........................190 How to use the parts diagrams and lists.....................191 Screws that are used in the digital sender ..................192...

  • Page 11

    List of tables Table 1-1 HP 9200c Digital Sender minimum system requirements...............3 Table 1-2 Control-panel button functions ......................6 Table 1-3 Product dimensions .........................8 Table 1-4 Power requirements ........................9 Table 1-5 Power consumption (average, in watts)...................9 Table 1-6 Sound power and pressure level......................9 Table 6-1 Common fasteners that are used in this digital sender..............61...

  • Page 12

    Table 8-33 Scanner rear cover ........................257 Table 8-34 Alphabetical parts list........................258 Table 8-35 Numerical parts list........................262...

  • Page 13

    List of figures Figure 1-1 External parts (1 of 3) ........................4 Figure 1-2 External parts (2 of 3) ........................5 Figure 1-3 External parts (3 of 3)........................5 Figure 1-4 Control panel............................ 6 Figure 1-5 Product dimensions .........................8 Figure 3-1 What ships in the box ........................2 2 Figure 3-2 Security lock...........................

  • Page 14

    Figure 6-28 Removing the control panel cover assembly (2 of 6)..............84 Figure 6-29 Removing the control panel cover assembly (3 of 6)..............85 Figure 6-30 Removing the control panel cover assembly (4 of 6)..............85 Figure 6-31 Removing the control panel cover assembly (5 of 6)..............86 Figure 6-32 Removing the control panel cover assembly (6 of 6)..............86 Figure 6-33...

  • Page 15

    Figure 6-78 Removing the power-switch assembly..................125 Figure 6-79 Removing the scanner base fan (1 of 2)..................126 Figure 6-80 Removing the scanner base fan (2 of 2)..................126 Figure 6-81 Removing the power plug (1 of 2)....................127 Figure 6-82 Removing the power plug (2 of 2)....................127 Figure 6-83 Removing the SCB cable ......................128 Figure 6-84...

  • Page 16

    Figure 8-14 ADF input tray assembly ......................220 Figure 8-15 Mylar holder assembly ........................222 Figure 8-16 ..............................224 Figure 8-17 Bottom unit assembly ........................2 26 Figure 8-18 Right hinge guide ........................228 Figure 8-19 Left hinge guide ...........................230 Figure 8-20 Power plug............................232 Figure 8-21 Top formatter..........................

  • Page 17: Product Information

    Product information This chapter contains information about the following topics: ● Features and benefits ● Digital-sender components ● Site requirements ● Digital sender specifications ● Media specifications ● Regulatory information...

  • Page 18: Features And Benefits, Hardware Features, Software Features

    The HP 9200c Digital Sender helps quickly and conveniently distribute paper documents in an electronic format. It scans all kinds of documents and then uses the included HP Digital Sending Software (HP DSS) to send them to e-mail addresses, fax destinations, or network folders. The digital sender can also be set up to send documents to workflow destinations, along with metadata files containing workflow information that is captured at the device control-panel interface.

  • Page 19: Minimum System Requirements

    Fast Ethernet 100Base-TX or Ethernet 10Base-T Digital senders or MFP products An HP DSS server can support up to 250 HP 9200c Digital Senders or MFP products on the same network. Each device can be individually configured to support any or all of the digital-sending options.

  • Page 20: Digital-sender Components, Digital-sender Parts

    Digital-sender components The following illustrations show the main external parts of the digital sender. Digital-sender parts Figure 1-1 External parts (1 of 3) Jam-release button Control panel On/off switch Output bin ADF input bin 1 Product information...

  • Page 21: Control-panel Features

    Figure 1-2 External parts (2 of 3) ADF cable Control-panel cable Embedded Jetdirect 10/100Base-T network port EIO port Power connector Figure 1-3 External parts (3 of 3) Scanner lock Serial number Control-panel features The digital-sender control panel contains the following items. Digital-sender components...

  • Page 22: Table 1-2 Control-panel Button Functions

    Shows the control-panel menu interface on the control-panel display. For a complete list of control- panel menu items, see the HP 9200C Digital Sender Support Guide. Puts the device into sleep mode, in which it shuts down some functions to conserve energy.

  • Page 23: Model And Serial Numbers

    Model and serial numbers The model and serial number are located on the back of the device. The serial number can also be found at the back of the flatbed. Digital-sender components...

  • Page 24: Site Requirements, Physical Specifications, Environmental Specifications

    Physical specifications Table 1-3 Product dimensions Product Height Depth Width Weight HP 9200c Digital Sender 340.26 mm (13.40 571.82 mm (22.51 552.62 mm 22.7 kg (50 lbs) inches) inches) (17.82 inches) Figure 1-5...

  • Page 25: Digital Sender Specifications, Electrical Specifications, Acoustic Specifications, Skew Specifications

    1.0 Amp Table 1-5 Power consumption (average, in watts) Product model Scanning (47 Ready Sleep PPM) HP 9200c Digital Sender 95 W 36 W 13 W Values current as of June 22, 2004. Values subject to change. See www.hp.com/ support/9200c for current information.

  • Page 26

    and the horizontal skew is a maximum of 1.29 mm (0.05 inches). The digital sender conforms to the following skew specifications: ■ ADF platen <= 0.6% ■ ADF simplex <= 0.6% ■ ADF duplex <= 0.6% Media Horizontal Vertical Letter 1.29 mm (0.05 inches) 1.67 mm (0.065 inches) 1.26 mm (0.0496 inches)

  • Page 27: Media Specifications

    Media specifications The HP 9200c Digital Sender supports the following standard paper sizes: ■ Letter: 215.9 x 279 mm (8.5 x 11 inches) ■ Executive: 190 x 254 mm (7.5 x 10 inches) ■ A4: 210 x 297 mm (8.3 x 11.7 inches) ■...

  • Page 28: Regulatory Information, Fcc And Telecom Regulations, Fcc Regulations, Environmental Product Stewardship Program, Protecting The Environment

    This HP product contains mercury in the fluorescent lamp of the control-panel liquid crystal display that can require special handling at end-of-life. This HP product contains a lithium battery on the formatter board that can require special handling at end-of-life.

  • Page 29

    ■ the product environmental profile sheet for this and many related HP products ■ HP's commitment to the environment ■ HP's environmental management system ■ HP's end-of-life product return and recycling program...

  • Page 30: Country-/region-specific Safety Statements, Canadian Doc Statement, Vcci Statement (japan), Emi Statement (korea), Declaration Of Conformity

    Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP 9200c Digital Sender Regulatory number - what's this? Place holder content.unit. BOISB-0401–00 Regulatory Model Number Product Options: conforms to the following Product Specifications:...

  • Page 31

    Declaration of Conformity FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 4 GB9254-1998, GB17625.1-1998 Supplementary Information: The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-Marking accordingly. 1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.

  • Page 32

    1 Product information...

  • Page 33: Service Approach

    Service approach This chapter contains information about the following topics: ● Service approach ● How to order parts and supplies ● Hewlett-Packard Limited Warranty Statement ● Availability of support and service ● HP maintenance agreements...

  • Page 34: Service Approach, How To Order Parts And Supplies

    You can obtain the following items directly from HP: ■ Replacement parts To order replacement parts in the U.S. see www.hp.com/go/hpparts/. Outside the United States, order parts by contacting your local authorized HP service center. ■ Supplies To order supplies in the U.S., see www.hp.com/go/ljsupplies. To order supplies worldwide, see www.hp.com/ghp/buyonline.html.

  • Page 35: Hewlett-packard Limited Warranty Statement

    HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

  • Page 36: Availability Of Support And Service, Hp Maintenance Agreements, Next-day Onsite Service

    Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location. HP maintenance agreements Hewlett-Packard Company has several types of maintenance agreements that meet a wide range of support needs.

  • Page 37: Installation And Configuration

    Installation and configuration This chapter contains information about the following topics: ● What ships in the box ● Viewing the digital sender information pages ● Security features...

  • Page 38: What Ships In The Box

    The following items ship in the box with the digital sender. Figure 3-1 What ships in the box Getting started guide Warranty booklet HP DSS software and digital-sender documentation CDs Digital sender Control-panel overlays (optional) Power cord 3 Installation and configuration...

  • Page 39: Viewing The Digital Sender Information Pages

    Scroll to view the information page that you want to see. Configuration information The following configuration information appears on the control panel or the EWS page. Device Information Product Name: hp 9200c Digital Sender Device Name: hp 9200c Digital Sender Model Number: XXXXXX Viewing the digital sender information pages...

  • Page 40

    DIMM Slot 1: Empty Card Slot 1: 64 MB F/W FLASH: 2MB Card Slot 2: Empty EIO 1: Empty EIO 2: HP Scanner Processor Card LDAP Gateway: X.X.X.X SMTP Gateway: X.X.X.X hp MFP Digital Sending Server: X.X.X.X 3 Installation and configuration...

  • Page 41

    MFP Digital Sending Server address will be filled in, and the LDAP and SMTP addresses will be 0.0.0.0. The hp MFP Digital Sending Server address is the IP address of the server where the HP MFP Digital Sending Software is installed.

  • Page 42: Security Features, Restricting Software Access, Securing The Embedded Web Server, Securing Hp Web Jetadmin

    HP DSS server is encrypted. An rfc822-compliant e-mail message that includes the scanned data as an attachment is created in a folder on the HP DSS server. The third-party software program, which is monitoring this folder, processes the e-mail message and sends it out in a secure manner.

  • Page 43

    Figure 3-2 Security lock Security features...

  • Page 44

    3 Installation and configuration...

  • Page 45

    Maintenance This chapter contains information about the following topics: ● Cleaning the digital sender ● Replacing the mylar sheet ● Calibrating the scanner ● Calibrating the control panel ● Performing preventative maintenance ● Setting the real-time clock ● Upgrading the firmware ●...

  • Page 46: To Clean The Glass, Cleaning The Digital Sender, To Clean The Touchscreen

    Cleaning the digital sender To maintain the scan quality, clean the device only if the ADF or glass is visibly marked or dirty, or if you see a decrease in the scan quality (such as streaking). Clean the outside of the device with a water-dampened cloth.

  • Page 47

    Locate the white, vinyl calibration strips. Clean the ADF backing and the calibration strips by wiping them with a clean, damp, lint-free cloth. Use an ammonia-based surface cleaner to dampen the cloth. Close the top of the digital sender. Cleaning the digital sender...

  • Page 48: To Clean The Adf Rollers

    To clean the ADF rollers You should clean the rollers in the ADF if documents are misfeeding or if originals show marks as they exit the ADF. CAUTION Clean the rollers only if documents are misfeeding or marks appear on the originals, and you notice dust on the rollers.

  • Page 49

    Push the release button to open the ADF cover. Locate the rollers. Wipe the rollers with a clean, water-dampened, lint-free cloth. CAUTION Do not pour water directly onto the rollers. Doing so might damage the device. Locate the separation pad. Wipe the pad with a clean, water-dampened, lint-free cloth.

  • Page 50: Replacing The Mylar Sheet

    Figure 4-1 Replacing the mylar sheet Follow the instructions that come in the envelope to replace the mylar sheet. NOTE If necessary, order extra mylar sheet replacement kits from an HP sales representative. The HP part number is Q6496A. 4 Maintenance...

  • Page 51: Calibrating The Scanner, To Print The Calibration Target

    Before calibrating the scanner, you must print the calibration target on a printer. To print the calibration target Go to www.hp.com/go/9200c_scanner_cal and follow the instructions to download the calibration target. The calibration target file is also available on the documentation CD that came with the device.

  • Page 52: To Calibrate The Scanner

    Print the target on any HP LaserJet printer or another available, laser-quality printer. Verify that the page size in the software program is set to legal, and do not make any adjustments to the image size. NOTE Ignore any printer errors that might appear about using incorrect paper size.

  • Page 53: Calibrating The Control Panel

    Calibrating the control panel Use the following procedure to calibrate the control panel Hold down the number (#) key and the C key while turning on the power. Use non-scratching stylus to precisely touch the upper-left calibration point. Calibrating the control panel...

  • Page 54

    Use non-scratching stylus to precisely touch the lower-left calibration point. The calibration is complete, and a normal boot with the memory count should resume in a few seconds. 4 Maintenance...

  • Page 55: Performing Preventative Maintenance, Adf Maintenance Kit

    Performing preventative maintenance The only preventative maintenance operation for the digital sender is the replacement of the ADF maintenance kit. ADF maintenance kit The device notifies you when it is time to replace the ADF Maintenance Kit by showing a message on the control-panel display.

  • Page 56: Setting The Real-time Clock, Setting The Date And Time, To Set The Date Format

    Setting the real-time clock Use the real-time clock feature to set the date and time settings. The date and time information is attached to digital-send jobs. You can also set the digital sender to automatically warm up and prepare for use at a set time each day. Setting the date and time When setting the date and time you can set the date format, date, time format, and time.

  • Page 57: Setting The Wake Time, To Set The Time, To Set The Wake Time

    Touch TIME FORMAT. Touch the appropriate format. The settings are saved and the control panel returns to the DATE/ TIME submenu. Touch EXIT to exit the menu. To set the time Touch Scroll to and touch CONFIGURE DEVICE. Scroll to and touch SYSTEM SETUP. Touch DATE/TIME.

  • Page 58: Setting The Sleep Delay, To Set The Sleep Delay

    Setting the sleep delay Use the sleep-delay feature to set the period of time that the digital sender must be idle before it enters the sleep mode. NOTE If the sleep-delay feature is turned off in the RESETS menu, the digital sender never enters the sleep mode.

  • Page 59: Upgrading The Firmware, Determining The Current Level Of Firmware

    Upgrading the firmware The HP 9200c Digital Sender features remote firmware update (RFU) capability. Use the following steps to remotely upgrade the digital-sender firmware. These steps are explained in more detail in the following sections. Determine the current level of firmware that is installed on the device.

  • Page 60

    If you do not already have it, get the TCP/IP address of the digital sender from the Jetdirect page. The HP Jetdirect page is the second page that you see when viewing the configuration page on the control panel.

  • Page 61: Using Hp Web Jetadmin To Upgrade The Firmware, Upgrading The Hp Jetdirect Inside Firmware

    Click Browse under Upload New Firmware Image and navigate to the location of the .RFU file that you downloaded from the Web. Select the file. Click Upload to move the .RFU file to the correct location on the HP Web Jetadmin server. After the upload is complete, the browser window refreshes.

  • Page 62

    In HP Web Jetadmin, return to the main device list and select the digital sender again. In the Device Tools drop-down list, select Jetdirect Firmware Update again. On the Jetdirect firmware page, the new firmware version appears under Jetdirect Firmware Available on HP Web Jetadmin.

  • Page 63: Configuring And Verifying An Ip Address, Tcp/ip Assignment, Automatic Discovery, Dynamic Host Configuration Protocol (dhcp)

    If you are unsure what the TCP/IP address should be or if you are unfamiliar with using TCP/IP on a network, go to the HP Web site at www.hp.com. Click Search in the upper- left corner of the Web page and search for TCP/IP Overview.

  • Page 64: To Change An Ip Address By Using Hp Web Jetadmin

    To change an IP address by using HP Web Jetadmin Open HP Web Jetadmin. Type the TCP/IP address in the Quick Device Search field and click Go. At the top menu bar, follow this procedure for discovery options. In the drop-down menu, click Devices.

  • Page 65: Theory Of Operation

    Theory of Operation This chapter presents an overview of the relationships between major components in the digital sender, and includes information about the following topics: ● Basic operation ● Formatter system ● Engine control system ● Flatbed unit and ADF system...

  • Page 66: Sequence Of Operation (scanner), Basic Operation, Sequence Of Operation (scanner)

    Basic operation All high-level digital sender processes are routed through the formatter, which processes the image and communicates with the host computer. The basic digital sender operation can be divided into three systems: ■ The engine control system, which includes the power supply and the scanner controller board ■...

  • Page 67: Formatter System, Sleep Mode

    Formatter system The formatter is responsible for the following procedures: ■ Controlling Sleep mode ■ Receiving and processing scan data ■ Monitoring control-panel functions and relaying digital-sender status information (through the control panel and the network) ■ Developing and coordinating data placement and timing with the scanner controller board ■...

  • Page 68: Control Panel

    NOTE If the digital sender encounters a problem when managing available memory, a clearable warning message appears on the control panel. ■ Hard disk-The digital sender comes standard with a hard disk that has a capacity of more than 20 GB. The hard disk is used to store settings and jobs. ■...

  • Page 69: Engine Control System, Engine Power Supply Circuit

    Engine control system Engine power supply circuit The power supply consists of a low-voltage circuit. The low-voltage circuit provides uninterrupted 5 V and 3.3 V power to the formatter, and provides 24 V, 5 V, and 3.3 V power to the scanner controller board.

  • Page 70: Flatbed Unit And Adf System, Electrical System

    Flatbed unit and ADF system Electrical system The scanner-assembly electrical system consists of the following components: ■ The charged-coupled device (CCD) PCA (optical assembly) ■ The inverter ■ The scanner controller board ■ The ADF intermediate board Figure 5-1 Scanner assembly electrical structure shows the scanner-assembly electrical structure.

  • Page 71: Motors And Fans

    Motors and fans The scanner assembly has three motors and three fans. The motors are stepping motors, which drive the components inside the scanner assembly. The fans cool various motors and components in the system. Name Purpose Type Rotation Failure detection Scanner motor Drives the scanner Stepping motor...

  • Page 72

    Figure 5-3 Optical assembly The image data is collected on the scanner controller board, where it is processed and sent to the formatter. 5 Theory of Operation...

  • Page 73: Adf Feed System, Jam Detection, Residual-media Jam

    ADF feed system The ADF has built-in duplexing capability for scanning two-sided documents. Pages from the original document enter the ADF from the ADF input tray. A separation roller and separation pad work together to separate the top sheet from the stack. The page passes through a set of registration rollers and two sets of feed rollers that advance the page.

  • Page 74: Adf Cover-open Jam, Adf Pickup Jam, Adf Jam, Registration-sensor Jam, Adf Open Jam

    ADF pickup jam If the leading edge of the media did not reach the registration sensor within a specific period of time, the scanner controller board determines that an ADF pickup jam has occurred. ADF jam ADF jams can occur in three places inside the ADF. Registration-sensor jam If the registration sensor does not detect the trailing edge of the media after the leading edge reaches the scan-ready position, the scanner-controller board determines that an ADF jam has...

  • Page 75: Removal And Replacement

    Removal and replacement This chapter contains information about the following topics: ● Removal and replacement strategy ● User-replaceable parts ● External components and covers ● Internal components...

  • Page 76: Removal And Replacement Strategy, Required Tools, Before Performing Service

    Removal and replacement strategy This chapter describes how to remove, replace, and reassemble the major assemblies of the digital sender. Replacement is generally the reverse of removal. WARNING! Unplug the power cord from the power outlet (at the wall receptacle) before attempting to service the digital sender.

  • Page 77: After Completing Service

    After completing service ■ Reconnect all cables to the product. ■ Replace all of the accessories. ■ Verify that the most recent firmware is installed. See Viewing the digital sender information pages. Screws that are used in the digital sender This table describes the screws that are used in the digital sender and provides guidelines to help determine where each type of screw is used.

  • Page 78: User-replaceable Parts

    User-replaceable parts ● Separation pad ● Pickup roller assembly ● Pickup-roller cover ● ADF mylar shield ● Mylar-holder assembly ● Control panel ● Control-panel overlays ● Formatter assembly ● Hard disk ● Hard-disk drive cable ● Memory DIMM ● Compact flash card ●...

  • Page 79: Separation Pad

    Separation pad Open the ADF top cover. Raise the separation pad frame assembly. Figure 6-1 Removing the separation pad (1 of 2) User-replaceable parts...

  • Page 80

    Push the bottom edge of the separation pad away from the frame. Figure 6-2 Removing the separation pad (2 of 2) Remove the separation pad. 6 Removal and replacement...

  • Page 81: Pickup Roller Assembly

    Pickup roller assembly Open the ADF top cover. Figure 6-3 Removing the pickup roller assembly (1 of 3) Open the pickup-roller cover by pressing the locking tab and rotating the top of the assembly away from the ADF. Figure 6-4 Removing the pickup roller assembly (2 of 3) Disengage the left side (gear end) of the roller-assembly drive shaft, and slide the assembly to the left of the device to remove it.

  • Page 82: Pickup-roller Cover

    Pickup-roller cover Open the ADF top cover. Open the pickup-roller cover. Release two clips (callout 1) to remove the cover. Figure 6-6 Removing the pickup-roller cover 6 Removal and replacement...

  • Page 83: Adf Mylar Shield

    ADF mylar shield Open the ADF/scanner assembly and release the locking tabs on the mylar-holder assembly. Figure 6-7 Replacing the ADF mylar shield (1 of 5) The mylar-holder assembly will drop open. Figure 6-8 Replacing the ADF mylar shield (2 of 5) User-replaceable parts...

  • Page 84

    Carefully unhook the mylar shield from the four tabs on the mylar-holder assembly, and then remove and discard the mylar shield. Figure 6-9 Replacing the ADF mylar shield (3 of 5) Insert a new mylar shield, and clip it onto the four tabs on the mylar-holder assembly. Figure 6-10 Replacing the ADF mylar shield (4 of 5) 6 Removal and replacement...

  • Page 85

    Close the mylar-holder assembly. Figure 6-11 Replacing the ADF mylar shield (5 of 5) User-replaceable parts...

  • Page 86: Mylar-holder Assembly

    Mylar-holder assembly Open the ADF/scanner assembly and release the locking tabs on the mylar-holder assembly. Figure 6-12 Removing the mylar-holder assembly (1 of 2) Figure 6-13 Removing the mylar-holder assembly (2 of 2) Remove the mylar-holder assembly by unclipping two clips (callout 1) and pulling the assembly toward you.

  • Page 87

    Control panel Turn the two latches (callout 1) counterclockwise 90° until they click. Figure 6-14 Removing the control panel (1 of 2) Rotate the top of the control panel away from the device and disconnect one connector to free the control panel from the device. Figure 6-15 Removing the control panel (2 of 2) Remove the control panel.

  • Page 88: Control-panel Overlays

    Control-panel overlays Use a small flat-blade screwdriver to release the two control-panel overlays. Figure 6-16 Removing the control panel overlays 6 Removal and replacement...

  • Page 89: Formatter Assembly

    Formatter assembly Unscrew the thumb screws at the back of the device and use them to pull the formatter cage out of the unit. Figure 6-17 Removing the formatter cage Remove the hard disk (see Hard disk), the compact flash (see Compact flash card), and the memory DIMM (see...

  • Page 90: Hard Disk

    Hard disk WARNING! The product contains components that are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation. If an ESD-protected workstation is not available, discharge body static by grasping the device chassis before touching an ESD-sensitive component. Ground the device chassis before servicing the product. Remove the formatter cage and open the formatter cage door.

  • Page 91

    Squeeze the locking tab to release the hard-disk drive, and then push it to the right to remove it. Figure 6-19 Removing the hard drive (2 of 2) User-replaceable parts...

  • Page 92: Hard-disk Drive Cable

    Hard-disk drive cable WARNING! The product contains components that are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation. If an ESD-protected workstation is not available, discharge body static by grasping the device chassis before touching an ESD-sensitive component. Ground the device chassis before servicing the product. Remove the formatter cage and open the formatter cage door.

  • Page 93: Memory Dimm

    Memory DIMM Remove the formatter cage. See Formatter assembly. Push down on the two tabs (callout 1) and release the memory DIMM. Figure 6-21 Removing the memory DIMM User-replaceable parts...

  • Page 94: Compact Flash Card

    Compact flash card Remove the formatter cage. See Formatter assembly. Slide the compact flash card up to remove it. Figure 6-22 Removing the compact flash card NOTE The compact flash that contains the firmware image can only be installed in the first slot.

  • Page 95: Hinge Flaps

    Hinge flaps Grasp each hinge flap (callout 1) by its edges and pull back to remove the flaps. Figure 6-23 Removing the hinge flaps User-replaceable parts...

  • Page 96: Paper Input Tray

    Paper input tray Open the ADF top cover. Pull the tab on the left side of the paper input tray. Figure 6-24 Removing the paper input tray Remove the tray. 6 Removal and replacement...

  • Page 97: External Components And Covers, Control Panel Lower Cover

    External components and covers ● Control panel lower cover ● Control panel upper cover ● Control panel cover assembly ● External control-panel cable ● Output bin base cover or output bin extender ● Output bin paper lever ● ADF right cover ●...

  • Page 98

    Remove four screws (callout 1). Figure 6-25 Removing the control panel lower cover Remove the control panel lower cover. 6 Removal and replacement...

  • Page 99: Control Panel Upper Cover

    Control panel upper cover Remove the following items: ● Control panel. See Control panel. ● Control panel lower cover. See Control panel lower cover. Remove five screws (callout 1) in the back of the control panel, and pull two tabs (callout 2) toward you to release the control panel upper cover.

  • Page 100: Control Panel Cover Assembly

    Control panel cover assembly Remove the control panel. See Control panel. Remove three screws (callout 1), and slide the cable bundle out of the slot. Figure 6-27 Removing the control panel cover assembly (1 of 6) Slide the rear control-panel cover past the latches and remove the cover. Remove two screws (callout 2).

  • Page 101

    Use a screwdriver to disengage two tabs (callout 3). Figure 6-29 Removing the control panel cover assembly (3 of 6) Release the arm. Figure 6-30 Removing the control panel cover assembly (4 of 6) External components and covers...

  • Page 102

    Remove one screw (callout 4). Figure 6-31 Removing the control panel cover assembly (5 of 6) Remove the scanner rear cover by firmly pulling the cover toward you. Remove one screw and metal wire clip (callout 5), and disconnect one cable (callout 6). Figure 6-32 Removing the control panel cover assembly (6 of 6) Remove the control panel cover assembly.

  • Page 103: External Control-panel Cable

    External control-panel cable Perform steps 1 through 3 of removing the control panel cover assembly. See Control panel cover assembly Remove two screws (callout 1). Figure 6-33 Removing the external control-panel cable Perform steps 7 through 9 of removing the control panel cover assembly. Remove the external control-panel cable.

  • Page 104: Output Bin Base Cover Or Output Bin Extender

    Output bin base cover or output bin extender Remove the mylar replacement kit (envelope). Gently peel back the white scan background. NOTE The foam backing should not tear if the white scan background is peeled back gently. Figure 6-34 Removing the output bin base cover or output bin extender Remove four screws (callout 1) and remove the output bin base cover or the output bin base extender.

  • Page 105: Output Bin Paper Lever

    Output bin paper lever Remove the output bin base cover or the output bin extender. See Output bin base cover or output bin extender Remove the output bin paper lever. Figure 6-35 Removing the output bin paper lever External components and covers...

  • Page 106: Adf Right Cover

    ADF right cover Open the ADF top cover. Remove the paper input tray. See Paper input tray Remove one screw (callout 1). Figure 6-36 Removing the ADF right cover (1 of 2) Open the ADF, remove two screws (callout 2), and release one tab (callout 3). Figure 6-37 Removing the ADF right cover (2 of 2) Lift off the ADF right cover.

  • Page 107

    NOTE During reinstallation make sure that the rear corner of the ADF right cover is positioned first. External components and covers...

  • Page 108: Adf Right Corner Cover

    ADF right corner cover Remove the ADF right cover. Release two tabs (callout 1). Figure 6-38 Removing the ADF right corner cover Remove the ADF right corner cover. 6 Removal and replacement...

  • Page 109: Adf Left Cover

    ADF left cover Open the ADF top cover. Remove one screw (callout 1) and release the arm (callout 2). Figure 6-39 Removing the ADF left cover (1 of 2) Open the ADF and remove two screws (callout 3). Figure 6-40 Removing the ADF left cover (2 of 2) Lift off the ADF left cover.

  • Page 110: Adf Left Corner Cover

    ADF left corner cover Remove the ADF left cover. See ADF left cover. Release two tabs (callout 1). Figure 6-41 Removing the ADF left corner cover Remove the ADF left corner cover. 6 Removal and replacement...

  • Page 111: Adf Rear Cover

    ADF rear cover Remove the following covers: ● Control panel cover assembly. See Control panel cover assembly. ● ADF left cover. See ADF left cover. ● ADF right cover. See ADF right cover. Remove three screws (callout 1). Figure 6-42 Removing the ADF rear cover Remove the ADF rear cover.

  • Page 112: Scanner Right Cover

    Scanner right cover Remove three screws (callout 1). Figure 6-43 Removing the scanner right cover Remove the scanner right cover. 6 Removal and replacement...

  • Page 113: Scanner Left Cover

    Scanner left cover Remove three screws (callout 1). Figure 6-44 Removing the scanner left cover Remove the scanner left cover. External components and covers...

  • Page 114: Scanner Front Cover

    Scanner front cover Remove the following covers: ● Scanner left cover. See Scanner left cover. ● Scanner right cover. See Scanner right cover. Remove three screws (callout 1). Figure 6-45 Removing the scanner front cover Remove the scanner front cover. 6 Removal and replacement...

  • Page 115: Scanner Rear Cover

    Scanner rear cover Remove one screw (callout 1). Figure 6-46 Removing the scanner rear cover Remove the scanner rear cover by firmly pulling the cover toward you and slightly to the left. Slide the scanner rear cover slightly left to clear the ridge on the right side. External components and covers...

  • Page 116: Right Hinge Cover

    Right hinge cover Remove the scanner rear cover. See Scanner rear cover. Remove two screws (callout 1). Figure 6-47 Removing the right hinge cover Remove the right hinge cover. 6 Removal and replacement...

  • Page 117: Left Hinge Cover

    Left hinge cover Remove the scanner rear cover. See Scanner rear cover. Remove two screws (callout 1). Figure 6-48 Removing the left hinge cover Remove the left hinge cover. External components and covers...

  • Page 118: Upper Hinge Cover

    Upper hinge cover Firmly pry off the upper hinge cover (callout 1). Figure 6-49 Removing the upper hinge cover 6 Removal and replacement...

  • Page 119: Internal Components

    Internal components ● ADF assembly or scanner assembly ● ADF jam access latch ● Right hinge guide ● Left hinge guide ● Damper cover, left damper spring, right damper spring, or damper base cover ● White mylar backing or white mylar backing spring ●...

  • Page 120: Adf Assembly Or Scanner Assembly

    ADF assembly or scanner assembly Remove the scanner rear cover. See Scanner rear cover. Remove one screw (callout 1) from the metal cable-retaining bracket, and then remove the bracket. Figure 6-50 Removing the ADF assembly (1 of 3) Unclip three wire clips (callout 2) and release the wires. Figure 6-51 Removing the ADF assembly (2 of 3) 6 Removal and replacement...

  • Page 121

    Remove one grounding screw and wire (callout 3), and disconnect three cable connectors (callout 4). Figure 6-52 Removing the ADF assembly (3 of 3) Remove the ADF assembly by lifting it up and lifting the rear hinges out of their sockets. Internal components...

  • Page 122: Adf Jam Access Latch

    ADF jam access latch Remove the following covers: ● Control panel cover assembly. See Control panel cover assembly. ● ADF right cover. See ADF right cover. ● ADF left cover. See ADF left cover. ● ADF rear cover. See ADF rear cover.

  • Page 123: Right Hinge Guide

    Right hinge guide Remove the following covers: ● ADF rear cover. See ADF rear cover. ● Right hinge cover. See Right hinge cover. Remove five screws (callout 1). Figure 6-54 Removing the right hinge guide Lift the ADF up to release the right hinge guide. Internal components...

  • Page 124: Left Hinge Guide

    Left hinge guide Remove the following covers: ● ADF rear cover. See ADF rear cover. ● Left hinge cover. See Left hinge cover. Remove five screws (callout 1). Figure 6-55 Removing the left hinge guide Pull down on the left hinge guide to remove it. 6 Removal and replacement...

  • Page 125: Damper Cover, Left Damper Spring, Right Damper Spring, Or Damper Base Cover

    Damper cover, left damper spring, right damper spring, or damper base cover Remove the ADF right cover, or the ADF left cover, or both covers, depending on the removal objective. See ADF right cover ADF left cover. Remove two screws (callout 1). Figure 6-56 Removing the damper cover Remove the damper.

  • Page 126: White Mylar Backing Or White Mylar Backing Spring

    White mylar backing or white mylar backing spring Open the ADF cover. Open the mylar holder assembly. Push in the tab on the left side of the white mylar backing (callout 1). Figure 6-57 Removing the white mylar backing or white mylar backing spring Remove the white mylar backing or the white mylar backing spring.

  • Page 127: Fan Filter

    Fan filter Remove the scanner right cover. See Scanner right cover. Remove the plastic guide. Figure 6-58 Removing the fan filter Remove the fan filter. Internal components...

  • Page 128: Adf Cable

    ADF cable Remove the ADF rear cover. See ADF rear cover. Remove one screw (callout 1) from the metal cable retaining bracket and then remove the bracket. Figure 6-59 Removing the ADF cable (1 of 5) Unclip three wire clips (callout 2) and release the wires. Figure 6-60 Removing the ADF cable (2 of 5) 6 Removal and replacement...

  • Page 129

    Remove one grounding screw and wire (callout 3), and disconnect two connectors (callout 4). Figure 6-61 Removing the ADF cable (3 of 5) Remove the ADF rear cover. See ADF rear cover. Remove two screws (callout 5), unclip three wire clips (callout 6), and remove three cable covers (callout 7).

  • Page 130

    Unclip one wire clip (callout 8), disconnect four connectors (callout 9) and remove one grounding screw and wire (callout 10). Figure 6-63 Removing the ADF cable (5 of 5) Remove the ADF cable. 6 Removal and replacement...

  • Page 131: Separation Pad Case

    Separation pad case Remove the following items: ● Paper input tray. See Paper input tray. ● ADF left cover. See ADF left cover. Remove one screw (callout 1). Figure 6-64 Removing the separation pad case Slide the separation pad case to the right and lift up its left side in order to remove it. Internal components...

  • Page 132: Clear Plastic Paper Guide

    Clear plastic paper guide Open the ADF. Peal back the clear plastic paper guide to remove it. Figure 6-65 Removing the clear plastic paper guide 6 Removal and replacement...

  • Page 133: White Scan Background

    White scan background Open the ADF cover. Remove the mylar replacement kit (envelope). Peal off the white scan background. NOTE The foam backing should not tear if the white scan background is peeled back gently. Internal components...

  • Page 134: Scanner Controller Board

    Scanner controller board Remove the scanner right cover. See Scanner right cover. Disconnect seven cable connectors (callout 1) and two ribbon cables (callout 2). Figure 6-66 Removing the scanner controller board (1 of 2) Remove one grounding screw and wire (callout 3) and five screws (callout 4). Figure 6-67 Removing the scanner controller board (2 of 2) Remove the scanner controller board.

  • Page 135: Flatbed-unit Assembly

    Flatbed-unit assembly Remove the following items: ● ADF assembly. See ADF assembly or scanner assembly. ● Scanner left cover. See Scanner left cover. ● Scanner right cover. See Scanner right cover. ● Scanner front cover. See Scanner front cover. Remove two screws (callout 1) from the right bracket (callout 2) and remove the right bracket. Figure 6-68 Removing the flatbed-unit assembly (1 of 4) Internal components...

  • Page 136

    Remove one screw (callout 3) and remove the left bracket. Remove one other screw (callout 4). Figure 6-69 Removing the flatbed-unit assembly (2 of 4) Remove the following items: ● Right hinge cover. See Right hinge cover. ● Right hinge guide. See Right hinge guide.

  • Page 137

    Remove one flat ribbon cable (callout 6), disconnect three connectors (callout 7), and remove one grounding screw and wire (callout 8). Figure 6-71 Removing the flatbed-unit assembly (4 of 4) Remove the flatbed unit assembly. Internal components...

  • Page 138: Power Supply

    Power supply Remove the flatbed-unit assembly. See Flatbed-unit assembly. Remove three screws (callout 1) from the upper ribbon guide. The ribbon cable will slide out when the screws are removed. Figure 6-72 Removing the power supply (1 of 6) Remove the upper flatbed ribbon guide. Disconnect the middle cable connector (callout 2) from the interconnect board.

  • Page 139

    Remove two screws (callout 3) and remove the lower flatbed ribbon cable guide (callout 4). Figure 6-74 Removing the power supply (3 of 6) NOTE When reinstalling the ribbon cable, make sure that you feed it through the ferrite. Remove two screws (callout 5) from the bottom side of the device, and slide the keyboard tray out. Figure 6-75 Removing the power supply (4 of 6) Internal components...

  • Page 140

    Remove five screws (callout 6) and remove the right keyboard tray guide. Figure 6-76 Removing the power supply (5 of 6) Unclip two wire clips (callout 7), remove seven screws (callout 8), and disconnect one connector (callout 9). Figure 6-77 Removing the power supply (6 of 6) Remove the power supply.

  • Page 141: Power-switch Assembly

    Power-switch assembly Remove the following items: ● Flatbed-unit assembly. See Flatbed-unit assembly. ● Lower flatbed ribbon guide. See Power supply (Step 5). ● Right keyboard tray guide. See Power supply (Step 7). Remove three screws (callout 1). Figure 6-78 Removing the power-switch assembly Remove the power switch assembly.

  • Page 142: Scanner Base Fan

    Scanner base fan Remove the following items: ● Flatbed unit. See Flatbed-unit assembly. ● Upper flatbed ribbon guide. See Power supply (steps 2 and 3). Disconnect the cable (callout 1) from the right side of the interconnect board. Figure 6-79 Removing the scanner base fan (1 of 2) Remove four clips (callout 2) and unclip two tabs (callout 3).

  • Page 143: Power Plug

    Power plug Remove the flatbed unit. See Flatbed-unit assembly. Remove one grounding screw and wire (callout 1), unclip four wire clips (callout 2), and disconnect one connector (callout 3). NOTE You might have to cut a zip tie in order to release the wires. Figure 6-81 Removing the power plug (1 of 2) Using a pair of pliers, depress the two tabs and remove the power plug through the hole.

  • Page 144: Scb Cable

    SCB cable Remove the flatbed unit. See Flatbed-unit assembly. Use needle-nose pliers to remove two connectors (callout 1). Unclip three wire clips (callout 2) and remove one grounding screw and wire (callout 3). Figure 6-83 Removing the SCB cable Remove the SCB cable. 6 Removal and replacement...

  • Page 145: Internal Control-panel Cable

    Internal control-panel cable Remove the following items: ● Flatbed unit. See Flatbed-unit assembly. ● Upper flatbed ribbon guide. See Power supply (steps 2 and 3). Use needle nose pliers to disconnect one connector (callout 1) and unclip three wire clips (callout Figure 6-84 Removing the internal control-panel cable (1 of 2) Disconnect the internal control-panel cable from the left side of the interconnect board (callout 3).

  • Page 146: Scanner Glass And Cover

    Scanner glass and cover Remove the following items: ● ADF assembly. See ADF assembly or scanner assembly. ● Scanner left cover. See Scanner left cover. ● Scanner right cover. See Scanner right cover. ● Scanner front cover. See Scanner front cover.

  • Page 147

    Remove three screws (callout 2). Figure 6-87 Removing the scanner glass and cover (2 of 2) Remove the scanner glass and cover. NOTE Perform a scanner calibration after replacing this part. If streaks occur in the scanned image after replacing this part, remove the scanner glass and cover.

  • Page 148: Carriage Lock Assembly

    Carriage lock assembly Remove the following items: ● Scanner glass and cover. See Scanner glass and cover. ● Left hinge cover. See Left hinge cover. Remove two screws (callout 1). Figure 6-88 Removing the carriage lock assembly Remove the carriage lock assembly. 6 Removal and replacement...

  • Page 149: Open Sensor Assembly

    Open sensor assembly Remove the scanner glass and cover. See Scanner glass and cover. Remove one screw (callout 1) and disconnect two connectors (callout 2). Figure 6-89 Removing the open sensor assembly To remove the open sensor assembly, slide the assembly toward the front of the device and lift the assembly up.

  • Page 150

    Inverter Remove the following assemblies. ● ADF assembly. See ADF assembly or scanner assembly. ● Scanner glass and cover. See Scanner glass and cover. Remove one screw (callout 1) and disconnect two connectors (callout 2). Figure 6-90 Removing the inverter (1 of 4) 6 Removal and replacement...

  • Page 151

    Remove two screws (callout 3). Figure 6-91 Removing the inverter (2 of 4) NOTE Reach the two screws from the scanner carriage area through the holes in the plastic. Use needle-nose pliers to squeeze the retainer, and then slightly lift the left side of the inverter. Figure 6-92 Removing the inverter (3 of 4) Internal components...

  • Page 152

    Using a flat-blade screwdriver, release the two metal locking tabs and remove the inverter. Figure 6-93 Removing the inverter (4 of 4) 6 Removal and replacement...

  • Page 153: Optical Assembly

    Optical assembly Remove the following assemblies. ● ADF assembly. See ADF assembly or scanner assembly. ● Scanner glass and cover. See Scanner glass and cover. Remove one screw (callout 1) and disconnect the flat, flexible cable (FFC) (callout 2) to release the black-and-white cable retainer from the optical assembly.

  • Page 154

    Disconnect one connector (callout 3), remove one grounding screw and wire (callout 4), and unclip one wire clip (callout 5). Figure 6-95 Removing the optical assembly (2 of 4) Loosen one screw (callout 6) to release the tension on the drive belt. Figure 6-96 Removing the optical assembly (3 of 4) 6 Removal and replacement...

  • Page 155

    Flex the right side of the scanner bed to release the right side of the optical-assembly guide-rod from the scanner chassis. Figure 6-97 Removing the optical assembly (4 of 4) Disengage the scanner belt, tilt the optical assembly up, and slide the guide-rod out of the left mounting hole.

  • Page 156: Scanner Motor

    Scanner motor Remove the following assemblies. ● ADF assembly. See ADF assembly or scanner assembly. ● Flatbed unit assembly. See Flatbed-unit assembly. ● Scanner glass and cover. See Scanner glass and cover. ● Optical assembly. See Optical assembly. ● Scanner controller board. See Scanner controller board.

  • Page 157

    Remove six screws (top, scanner bed side) (callout 2). Figure 6-99 Removing the scanner motor (2 of 5) Remove two grounding screws (bottom) (callout 3). Figure 6-100 Removing the scanner motor (3 of 5) Internal components...

  • Page 158

    Remove two screws (scanner controller board side) (callout 4), unclip one wire clip (callout 5), and feed the cables into the flatbed. Figure 6-101 Removing the scanner motor (4 of 5) 6 Removal and replacement...

  • Page 159

    Disconnect one connector (callout 6), remove two screws (motor) (callout 7), and remove the scanner motor (the belt will loosen). Figure 6-102 Removing the scanner motor (5 of 5) NOTE Make sure that the motor bracket alignment pins in the flatbed are correctly positioned in the bracket.

  • Page 160: Scanner Motor Belt

    Scanner motor belt Remove the scanner motor. See Scanner motor. Remove the scanner motor belt. 6 Removal and replacement...

  • Page 161: Scanner Lamp

    Scanner lamp Remove the following assemblies. ● ADF assembly. See ADF assembly or scanner assembly. ● Scanner glass and cover. See Scanner glass and cover. Remove two grounding screws and wires (callout 1), disconnect one connector (callout 2), and remove one screw (callout 3). Figure 6-103 Removing the lamp For better access to the lamp, release the optical assembly by loosening the tension screw,...

  • Page 162: Scanner Belt Assembly

    Scanner belt assembly Remove the optical assembly. See Optical assembly. Remove two screws (callout 1), and slide the cable trough toward the motor and remove it. Figure 6-104 Removing the scanner belt assembly (1 of 2) Remove one screw (callout 2). Figure 6-105 Removing the scanner belt assembly (2 of 2) Remove the scanner belt assembly.

  • Page 163

    NOTE Do not remove the scanner belt assembly lower bracket unless it is damaged. If the scanner belt assembly lower bracket needs to be replaced, the entire motor bracket must be removed. Perform a scanner calibration after replacing this part. If streaks occur in the scanned image after replacing this part, remove the scanner glass and cover.

  • Page 164: Scanner Motor Fan

    Scanner motor fan Remove the scanner glass and cover. See Scanner glass and cover. Remove one screw (callout 1) and disconnect one connector (callout 2). Figure 6-106 Removing the scanner motor fan Remove the scanner motor fan. 6 Removal and replacement...

  • Page 165: Troubleshooting

    Troubleshooting In order to use the information in this chapter, you should have a basic understanding of the scanning and digital-sending processes. Explanations of each mechanical assembly, the device systems, and the basic theory of operation are contained in chapter 5 of this manual. Do not perform any of these troubleshooting processes unless you understand the function of each device component.

  • Page 166: Understanding The Troubleshooting Process, Initial Troubleshooting Checklist, Troubleshooting Checklist, Power-on Checks, Power-on Troubleshooting Overview

    Understanding the troubleshooting process When the digital sender malfunctions or encounters an unexpected situation, information on the control panel alerts you to the situation. This section contains an initial troubleshooting checklist that helps to eliminate many possible causes of the problem. The remainder of the chapter provides steps for correcting the problems that have been identified.

  • Page 167

    Verify that the compact flash card is in slot 1. See Compact flash card. Remove any HP Jetdirect or other EIO cards, and then try to turn the digital sender on again. Verify that the formatter “heartbeat” LED is blinking. See Understanding digital-sender LEDs.

  • Page 168: Understanding Control-panel Messages, Using The Digital Sender Help System

    Understanding control-panel messages Messages appear on the control-panel display to relay the normal status of the digital sender (such as Processing Job), or an error condition that needs attention (such as CLOSE TOP COVER). Resolving control-panel messages lists messages that require attention, or that might raise questions.

  • Page 169

    Table 7-1 Control-panel messages (continued) Control panel message Description Recommended action tests. Run the diagnostic program from the control panel and manually block the sensor to see if the status changes. If the status fails to change, check the sensor wiring.

  • Page 170

    A user name or password is incorrect. Type the information again. Please re-enter information. Verify that the settings on the Authentication tab of the HP MFP DSS Configuration Utility are correct for the network. AUTHENTICATION REQUIRED Authentication has been enabled for this Type the user name and password, or feature or destination.

  • Page 171

    The digital sender cannot communicate Check the network connection. Verify that Contact administrator with the HP DSS server. the HP DSS server is running. Contact the network administrator. E-mail Gateway did not accept the job The scanned documents have exceeded Send the job again by using a lower because the attachment was too large.

  • Page 172

    The flash file is protected, and no new files To enable writing to the flash memory, use can be written to it. HP Web Jetadmin to turn off write protection. To remove this message from the display, turn the device off and then on.

  • Page 173

    Retype the user name and password. enter correct login. incorrectly. Verify that the settings on the Authentication tab of the HP MFP DSS Configuration Utility are correct for your network. Phone Book is full. To add a phone The digital sender limits the number of...

  • Page 174

    Retype the user name and password. Please re-enter. incorrectly. Verify that the settings on the Authentication tab of the HP MFP DSS Configuration Utility are correct for your network. Windows Login Required to use this The digital send feature that you have...

  • Page 175

    40 EMBEDDED I/O BAD TRANSMISSION The connection with the embedded Turn the digital sender off and then on again. To continue touch OK HP Jetdirect network interface has failed. If this message persists, replace the formatter. 52.XY ERROR To continue turn off then The scanner has encountered an error.

  • Page 176

    Table 7-1 Control-panel messages (continued) Control panel message Description Recommended action some unexpected functions might occur if If this message persists, replace the an error occurred in permanent storage. formatter. 7 Troubleshooting...

  • Page 177: Resolving Operational Issues

    ■ Verify that the settings on the Authentication tab of the HP MFP DSS Configuration Utility are correct for your network. Scanned pages are blank or have repeated patterns when Make sure that a page is not already on the glass.

  • Page 178

    Problem Action to take Placement of the scanned image appears to be wrong. ■ Make sure that the document that you are trying to send is placed correctly in the ADF or on the glass. ■ The scanner might need to be recalibrated. See Calibrating the scanner for instructions.

  • Page 179

    Problem Action to take The "Find Servers" process in the HP MFP DSS ■ Verify that an active SMTP server is on the network. Configuration Utility was not able to find an SMTP server. ■ Click Add… on the E-Mail tab, and then type in the host name or IP address of the SMTP server.

  • Page 180

    Problem Action to take A document sent to a folder did not arrive at the destination ■ Resend the document. folder. ■ See if the file name was modified to resolve a duplicate- file-name error. ■ Check the activity log for error messages. If the document was sent from the glass, the document page The bottom of a page that you sent is cut off.

  • Page 181: Understanding Digital-sender Leds, Hp Jetdirect Leds, Formatter Led

    Formatter “heartbeat” LED HP Jetdirect LEDs The embedded HP Jetdirect server has two LEDs, one for each possible link speed. When an LED is lit, the server is functioning correctly. A link failure is indicated when both LEDs are off.

  • Page 182: Clearing Jams, Solving Repeated Jams

    Clearing jams If a jam message appears on the control-panel display, follow these instructions to clear jams in the digital-sender ADF. Press the release button to open the ADF cover. Remove any jammed media from this area. Make sure that you have removed all of the pieces of torn media.

  • Page 183

    ■ If users have been feeding unsupported items through the ADF (for example, carbon-copy forms), the rollers might have accumulated a residue or been damaged. You might need to clean the rollers (see Cleaning the digital sender) or replace the rollers (see ADF maintenance kit).

  • Page 184: Solving E-mail Problems, Finding The Ldap Server Address, Verifying An Ldap Address

    Solving e-mail problems During the configuration of the HP DSS program, you must locate the SMTP server and LDAP server on your network and test them to make sure that they are functional. On most standard networks, using the Find Servers and Test buttons in the HP MFP DSS Configuration Utility will successfully find and test the servers.

  • Page 185: Finding An Smtp Server Address, Verifying An Smtp Address

    The SMTP Find Server function queries the DNS server for the Mail Exchanger (MX) record. If the Find Servers process fails, try the following steps: Verify that the HP DSS server has obtained valid DNS settings by typing ipconfig / all at a computer command prompt.

  • Page 186: Solving Network-connectivity Problems, Embedded Lan Troubleshooting, Error Codes, Lan Diagnostics

    Solving network-connectivity problems Embedded LAN troubleshooting Although networking is integrated, the embedded LAN has additional features to assist in troubleshooting. These include the following features: ■ The ability to turn on and turn off the embedded networking ■ An internal diagnostic to check the networking hardware ■...

  • Page 187: Ping Test

    If a loopback test fails, digital sender or embedded LAN updates might be required, or the formatter might need to be replaced. NOTE If the digital sender fails before you open the Loopback menu item, remove the LAN cable, perform a cold reset on the digital sender, and then perform the loopback test. Ping test Perform a ping test to check for network connectivity.

  • Page 188: To Enable Or Disable The Lan, Hard-failure Troubleshooting For The Embedded Lan

    The View Ping Results menu indicates whether a ping test is in progress. If a ping test is in progress, then the user can select a menu item to refresh the ping results. The results are not dynamically updated in most cases. To enable or disable the LAN Turn off the digital sender.

  • Page 189: Save + Restore, Connectivity Problems

    If the test succeeds, the problem has not been diagnosed. If the test fails, the problem might be a network-firmware issue. Perform a standard Jetdirect-firmware-troubleshooting procedure, and disable all of the unused network protocols and services. If the digital sender fails when the embedded LAN is enabled and the network cable is unplugged, disable the embedded LAN and upgrade the digital sender by installing the .RFU file.

  • Page 190: Verifying Communication Over The Network, To Verify Communication Over The Network

    Verifying communication over the network If the HP Jetdirect configuration page shows an IP address for the digital sender, use this procedure to verify that the digital sender is communicating with other devices on the network.

  • Page 191: Using Diagnostic Tools, Scanner Tests, Control Panel Tests, Led Test, Display Test

    Using diagnostic tools Diagnostic tests can be run from the control panel to validate the hardware operation. Scanner tests The following diagnostic tests are available for the scanner. They can be found in the DIAGNOSTICS menu on the control panel. ■...

  • Page 192: Buttons Test, Touchscreen Test

    Buttons test Follow these instructions to test the functionality of the control-panel buttons. Press the button on the control panel and then select the DIAGNOSTICS menu. Select CONTROL PANEL, and then select the BUTTONS test. The buttons test directs you to press each control-panel button to test its functionality.

  • Page 193: Using The Service-mode Functions, Cold Reset, Nvram Initialization

    Cold reset A cold reset resets the values of permanent storage variables back to factory default. Often this is necessary for clearing the HP MFP Digital Sending Server IP address. The following items are cleared during a cold reset: ■...

  • Page 194: Disk Initialization

    ■ Event-log data ■ Service ID NOTE Make a note of the digital sender configuration information before performing an NVRAM initialization. Some configuration information will be lost. To perform a partial NVRAM initialization Turn off the digital sender. Turn on the digital sender. While the product is performing its memory count, hold down the #9 key.

  • Page 195: Using The Service Menu

    Using the Service menu The following items are available on the control-panel Service menu. The PIN code for access to the Service menu is 11920004. ■ Clear Event Log ■ Maintenance Kit Count ■ Maintenance Kit Interval ■ Document Feeder Kit Count ■...

  • Page 196: Using The Troubleshooting Tools, Using The Embedded Web Server, To View The Ews Web Pages

    Using the troubleshooting tools Using the embedded Web server The digital sender is equipped with an embedded Web server (EWS), which provides access to information about digital sending and network activities. When a Web server is "embedded," it resides on a hardware device (such as a digital sender) in the firmware, rather than as software that is loaded on a network server.

  • Page 197: Information Pages, Settings Pages

    Information pages The pages on the Information tab of the embedded Web server provide status information for the digital sender. ■ Device Status page - This page shows the status message that currently appears on the device control panel. ■ Configuration page - The digital-sender Configuration page lists device information that includes the serial number, and other information about the device.

  • Page 198: Networking Pages, Digital Sending Pages, Using Hp Web Jetadmin Software

    You do not have access to any of the configuration settings on the Digital Sending tab of the EWS if the digital sender is using the HP DSS service. The pages on the Digital Sending tab control the configuration of the digital sending features. Because the digital sender uses the HP DSS service to carry out its digital sending tasks, it must be configured by using the HP MFP DSS Configuration Utility.

  • Page 199: Digital-sender Wiring Diagram, Using The Troubleshooting Diagrams

    Using the troubleshooting diagrams Digital-sender wiring diagram Upper ADF Assembly CN107 Inverter PCA Inverter PCA Scanning Lamp Scanner Optical Head Assembly CN104 Power Power CN102 Controller ADF Fan Supply Supply Jam Release Cover Open Sensor CN101 ADF Empty Sensor Registration Sensor Bin Full Sensor CN103 Read Sensor...

  • Page 200: Scanner Controller Board Diagram

    Scanner controller board diagram Formatter To ADF Feed and Read Motors Scanner/Controller PCA CN103 Used CN105 CN101 CN102 CN106 CN107 CN108 CN109 CN104 Optical Head Assembly Power Supply Flatbed Inverter Motor Cover Closed Switch/Home Position Sensor Scanner Fan Figure 7-3 Scanner controller board 7 Troubleshooting...

  • Page 201: Parts Used In Troubleshooting

    Parts used in troubleshooting The following illustrations show the locations of parts that have been mentioned in the troubleshooting procedures. Figure 7-4 ADF troubleshooting parts ADF pickup roller ADF empty sensor flag Registration sensor flag Separation pad ADF separation roller Using the troubleshooting diagrams...

  • Page 202

    Figure 7-5 ADF internal troubleshooting parts Paper present LED Bin full sensor flag Jam release cover open sensor ADF read motor ADF feed motor ADF intermediate PCA Duplex solenoid (beneath the PCA) ADF cooling fan 7 Troubleshooting...

  • Page 203

    Figure 7-6 Flatbed internal troubleshooting parts Optical assembly Carriage lock assembly Lamp Home position sensor Top cover open sensor Scanner motor fan Inverter Scanner motor Using the troubleshooting diagrams...

  • Page 204

    Figure 7-7 Flatbed base troubleshooting parts Power supply Scanner base fan Intermediate PCA Figure 7-8 Rear troubleshooting parts Formatter cage Embedded Jetdirect I/O port 7 Troubleshooting...

  • Page 205: Parts And Diagrams

    Parts and diagrams This chapter contains information about the following topics: ● Ordering parts and supplies ● How to use the parts diagrams and lists ● Screws that are used in the digital sender ● Related documentation and software ● Customer replaceable components ●...

  • Page 206: Ordering Parts And Supplies

    Ordering parts and supplies All standard part numbers that are listed in this chapter can be ordered from the HP Customer Services and Support Organization. To search for HP product parts by using the HP product name, the model number, or the part number, go to www.partsurfer.hp.com. You can also choose the HP product from a list.

  • Page 207: How To Use The Parts Diagrams And Lists

    The figures in this chapter illustrate the major field replaceable unit (FRU) assemblies and sub assemblies in the HP 9200c Digital Sender. A table (parts number list) follows each exploded assembly diagram. The tables list a reference number for each specific part, the part number, and a brief description of the part.

  • Page 208: Screws That Are Used In The Digital Sender

    Screws that are used in the digital sender This table describes the screws used in the digital sender and provides guidelines to help determine where each type of screw is used. The screws can vary in length depending on the thickness of the material that is being fastened.

  • Page 209

    Screws that are used in the digital sender...

  • Page 210: Related Documentation And Software

    Related documentation and software Figure 8-1 Related documentation and software 8 Parts and diagrams...

  • Page 211: Table 8-2 Related Documentation And Software

    Table 8-2 Related documentation and software Reference Description Part Number Quantity HP DSS CD - Trial version 4.0 Software MKTNG-00472 Service CD Q5916–60125 Documentation CD Q5916-60104 HP 9200c DS Service Manual Q5916–90908 Related documentation and software...

  • Page 212: Customer Replaceable Components

    Customer replaceable components Figure 8-2 Internal components 8 Parts and diagrams...

  • Page 213: Table 8-3 Internal Components

    Table 8-3 Internal components Reference Description Part Number Quantity Paper input tray, ADF PF2284K042NI Hinge flaps PF2282K043NI Separation pad PF2282K035NI Engine assembly - DS 9200C, Product replacement Q5916–60103 Mylar holder assembly PF2282K043NI Formatter assembly Q5916–67901 Pickup roller assembly PF2282K039NI Pickup roller cover PF2282K040NI Customer replaceable components...

  • Page 214

    Figure 8-3 Cables and interfaces 8 Parts and diagrams...

  • Page 215: Table 8-4 Cables And Interfaces

    Table 8-4 Cables and interfaces Reference Description Part Number Quantity HP Jetdirect 620n fast Ethernet (10/100 Base-TX) Print server J7934A (optional) Europe Pwr Cord Opt. 902 8121–0516 UK/HK/Sing Pwr Cord Opt.900 8121–0517 Danish Pwr Cord Opt.912 8121–0518 Swiss Pwr Cord Opt.906 8121–0519...

  • Page 216

    Figure 8-4 Control-panel overlays 8 Parts and diagrams...

  • Page 217: Table 8-5 Control-panel Overlays

    Table 8-5 Control-panel overlays Reference Description Part Number Quantity Assembly - Control Panel Q5916–60102 CPO Kit - EN, English Control panel cover Q5916-60105 CPO Kit - CS, Czech control panel cover Q5916-60106 CPO Kit - DA, Danish control panel cover Q5916-60107 CPO Kit - NL, Dutch control panel cover Q5916-60108...

  • Page 218

    Figure 8-5 Maintenance kits 8 Parts and diagrams...

  • Page 219: Table 8-6 Maintenance Kits

    Table 8-6 Maintenance kits Reference Description Part Number Quantity ADF maintenance kit Q5997–67901 Mylar replacement kit Q6496–67901 Customer replaceable components...

  • Page 220

    Figure 8-6 Memory 8 Parts and diagrams...

  • Page 221: Table 8-7 Memory

    Table 8-7 Memory Reference Description Part Number Quantity DIMM-256MB DDR 100pin SDRAM Bulk Q2626–67951 Hard Disk Drive J7948–61001 Hard Disk Drive cable 5851–1827 DS 9200C Card-32MB Flash xx.xxx.xx Q2635–67908 Customer replaceable components...

  • Page 222: Adf Components

    ADF components Figure 8-7 ADF Assembly 8 Parts and diagrams...

  • Page 223: Table 8-8 Adf Assembly

    Table 8-8 ADF Assembly Reference Description Part Number Quantity ADF Assembly PF2284–SVPNI ADF right cover corner PF2284P079NI ADF right cover PF2284P044NI White scan background PF2282P339NI White mylar backing PF2282P025NI White mylar backing springs PF2282P343NI ADF rear cover PF2284P086NI Screw, ADF, wave 3x10 NS-SCR-00027NI Upper hinge cover PF2284P088NI...

  • Page 224

    Figure 8-8 ADF base assembly 8 Parts and diagrams...

  • Page 225: Table 8-9 Adf Base Assembly

    Table 8-9 ADF base assembly Reference Description Part Number Quantity Damper base cover PF2284P091NI Left damper spring PF2284P375NI Right damper spring PF2284P376NI Damper cover PF2284P090NI Output bin paper lever PF2284P089NI Output bin extender PF2284P061NI Output bin base cover PF2284P060NI ADF components...

  • Page 226

    Figure 8-9 Separation pad case 8 Parts and diagrams...

  • Page 227: Table 8-10 Separation Pad Case

    Table 8-10 Separation pad case Reference Description Part Number Quantity Separation pad case PF2282K034NI ADF components...

  • Page 228

    Figure 8-10 Pickup roller assembly 8 Parts and diagrams...

  • Page 229: Table 8-11 Pickup Roller Assembly

    Table 8-11 Pickup roller assembly Reference Description Part Number Quantity ADF jam access latch PF2284K151NI Clear plastic paper guide PF2284K152NI ADF components...

  • Page 230

    Figure 8-11 Control panel cover assembly 8 Parts and diagrams...

  • Page 231

    Table 8-12 Control panel cover assembly Reference Description Part Number Quantity Control panel cover assembly PF2284K015NI External control panel cable PF2284K501NI ADF components...

  • Page 232

    Figure 8-12 Control panel assembly 8 Parts and diagrams...

  • Page 233: Table 8-13 Control Panel Assembly

    Table 8-13 Control panel assembly Reference Description Part Number Quantity Control panel upper cover PF2284P072NI Control panel lower cover PF2284P073NI ADF components...

  • Page 234

    Figure 8-13 ADF left cover 8 Parts and diagrams...

  • Page 235: Table 8-14 Adf Left Cover

    Table 8-14 ADF left cover Reference Description Part Number Quantity ADF left cover PF2284K012NI ADF left corner cover PF2284P080NI ADF components...

  • Page 236

    Figure 8-14 ADF input tray assembly 8 Parts and diagrams...

  • Page 237: Table 8-15 Adf Input Tray Assembly

    Table 8-15 ADF input tray assembly Reference Description Part Number Quantity Screw, BTN, M3x8 IR4041P021NI Screw, wave 3x8 030080FNBBNI ADF components...

  • Page 238

    Figure 8-15 Mylar holder assembly 8 Parts and diagrams...

  • Page 239: Table 8-16 Mylar Holder Assembly

    Table 8-16 Mylar holder assembly Reference Description Part Number Quantity Mylar holder assembly PF2282K043NI ADF components...

  • Page 240: Scanner Components

    Scanner components Figure 8-16 8 Parts and diagrams...

  • Page 241: Table 8-17

    Table 8-17 Reference Description Part Number Quantity Complete scanner assembly IR4044–SVPNI Scanner right cover IR4044P313NI Flatbed unit assembly IR4044–SVPNI Scanner front cover IR4044P311NI Scanner left cover IR4044P312NI Left hinge cover IR4044P325NI Right hinge cover IR4044P326NI Screw, scanner flatbed 040100FNBBNI Screw, scanner motor 030060FNITNI Scanner components...

  • Page 242

    Figure 8-17 Bottom unit assembly 8 Parts and diagrams...

  • Page 243

    Table 8-18 Bottom unit assembly Reference Description Part Number Quantity Scanner base support IR4044P337NI Power supply IR4044P525NI Screw, DANBISU IR4044P200NI Formatter flat ribbon connector IR4044K560NI Intermediate PCA and connector IR4044K103NI SCB cable IR4044K538NI Internal control-panel cable IR4044K537NI Screw M3x8 IR4041P021NI Screw 040060FNWSNI Power switch assembly...

  • Page 244

    Figure 8-18 Right hinge guide 8 Parts and diagrams...

  • Page 245: Table 8-19 Right Hinge Guide

    Table 8-19 Right hinge guide Reference Description Part number Quantity Right hinge guide IR4044P319NI Scanner components...

  • Page 246

    Figure 8-19 Left hinge guide 8 Parts and diagrams...

  • Page 247

    Table 8-20 Left hinge guide Reference Description Part Number Quantity Left hinge guide IR4044P318NI Scanner components...

  • Page 248

    Figure 8-20 Power plug 8 Parts and diagrams...

  • Page 249: Table 8-21 Power Plug

    Table 8-21 Power plug Reference Description Part Number Quantity AC power plug IR4044K535NI Scanner components...

  • Page 250

    Figure 8-21 Top formatter 8 Parts and diagrams...

  • Page 251

    Table 8-22 Top formatter Reference Description Part Number Quantity Screw 030060FNWSNI Scanner components...

  • Page 252

    Figure 8-22 Fan assembly 8 Parts and diagrams...

  • Page 253

    Table 8-23 Fan assembly Reference Description Part Number Quantity Scanner base fan IR4044P524NI Scanner components...

  • Page 254

    Figure 8-23 Keyboard assembly 8 Parts and diagrams...

  • Page 255: Table 8-24 Keyboard Assembly

    Table 8-24 Keyboard assembly Reference Description Part Number Quantity Screw, wane 3x10 NS-SCR-00027NI Scanner components...

  • Page 256

    Figure 8-24 Carriage lock assembly 8 Parts and diagrams...

  • Page 257

    Table 8-25 Carriage lock assembly Reference Description Part Number Quantity Carriage lock assembly IR4041K102NI Scanner components...

  • Page 258

    Figure 8-25 Open sensor assembly 8 Parts and diagrams...

  • Page 259: Table 8-26 Open Sensor Assembly

    Table 8-26 Open sensor assembly Reference Description Part Number Quantity Open sensor assembly IR4041K105NI Sensor E314000619NI Scanner components...

  • Page 260

    Figure 8-26 Scanner belt assembly 8 Parts and diagrams...

  • Page 261

    Table 8-27 Scanner belt assembly Reference Description Part Number Quantity Scanner belt assembly IR4041K107NI Scanner components...

  • Page 262

    Figure 8-27 Optical assembly 8 Parts and diagrams...

  • Page 263

    Table 8-28 Optical assembly Reference Description Part Number Quantity Optical assembly IR4041K121NI Screw, optical assembly NS-SCR00206NI Screw, optical assembly 030080FDBBNI Lamp IR4041K151NI Scanner components...

  • Page 264

    Figure 8-28 8 Parts and diagrams...

  • Page 265: Table 8-29

    Table 8-29 Reference Description Part Number Quantity Scanner motor IR4041K520NI Scanner motor belt NS-BLT00290NI Inverter IR4041P522NI Scanner components...

  • Page 266

    Figure 8-29 Scanner motor fan 8 Parts and diagrams...

  • Page 267: Table 8-30 Scanner Motor Fan

    Table 8-30 Scanner motor fan Reference Description Part Number Quantity Scanner motor fan IR4041P521NI Scanner components...

  • Page 268

    Figure 8-30 Lower cover assembly 8 Parts and diagrams...

  • Page 269: Table 8-31 Lower Cover Assembly

    Table 8-31 Lower cover assembly Reference Description Part Number Quantity Screw, 030–120 030120FNWSNI Fan filter IR4041P007NI Scanner control board IR4041K512NI Scanner components...

  • Page 270

    Figure 8-31 Scanner glass and cover 8 Parts and diagrams...

  • Page 271: Table 8-32 Scanner Glass And Cover

    Table 8-32 Scanner glass and cover Reference Description Part Number Quantity Scanner glass and cover IR4044K108NI Scanner components...

  • Page 272

    Figure 8-32 Scanner rear cover 8 Parts and diagrams...

  • Page 273

    Table 8-33 Scanner rear cover Reference Description Part Number Quantity Scanner rear cover IR4044P314NI Scanner components...

  • Page 274: Alphabetical Parts List

    Alphabetical parts list Table 8-34 Alphabetical parts list Description Part number Table and page AC power plug IR4044K535NI Power plug ADF Assembly PF2284–SVPNI ADF Assembly ADF cable PF2284K500NI ADF Assembly ADF jam access latch PF2284K151NI Pickup roller assembly ADF left corner cover PF2284P080NI ADF left cover ADF left cover...

  • Page 275

    Hinge flaps PF2282K043NI Internal components HP DSS CD - Trial version 4.0 Software MKTNG-00472 Related documentation and software HP Jetdirect 620n fast Ethernet (10/100 Base-TX) Print server J7934A Cables and interfaces (optional) HP 9200c DS Service Manual Q5916–90908 Related documentation and...

  • Page 276

    Table 8-34 Alphabetical parts list (continued) Description Part number Table and page Mylar holder assembly PF2282K043NI Internal components Mylar holder assembly PF2282K043NI Mylar holder assembly Mylar replacement kit Q6496–67901 Maintenance kits Open sensor assembly IR4041K105NI Open sensor assembly OPT-903 18–AWG 3–COND 72–IN-LG 8120–8382 Cables and interfaces Optical assembly...

  • Page 277

    Table 8-34 Alphabetical parts list (continued) Description Part number Table and page Screw 040060FNWSNI Bottom unit assembly Screw 030060FNWSNI Top formatter Screw M3x8 IR4041P021NI Bottom unit assembly Screw, 030–120 030120FNWSNI Lower cover assembly Screw, ADF 030080FWWSNI ADF Assembly Screw, ADF 030060FWWSNI ADF Assembly Screw, ADF, 03T060SR-W...

  • Page 278: Numerical Parts List

    Numerical parts list Table 8-35 Numerical parts list Part number Description Table and page 030060FNITNI Screw, scanner motor 030060FNWSNI Screw Top formatter 030060FWWSNI Screw, ADF ADF Assembly 030080FDBBNI Screw, optical assembly Optical assembly 030080FNBBNI Screw, wave 3x8 ADF input tray assembly 030080FWWSNI Screw, ADF ADF Assembly...

  • Page 279

    Power supply Bottom unit assembly IR4044–SVPNI Complete scanner assembly IR4044–SVPNI Flatbed unit assembly J7934A HP Jetdirect 620n fast Ethernet (10/100 Base-TX) Print server Cables and interfaces (optional) J7948–61001 Hard Disk Drive Memory MKTNG-00472 HP DSS CD - Trial version 4.0 Software...

  • Page 280

    Table 8-35 Numerical parts list (continued) Part number Description Table and page PF2282K035NI Separation pad Internal components PF2282K039NI Pickup roller assembly Internal components PF2282K040NI Pickup roller cover Internal components PF2282K043NI Hinge flaps Internal components PF2282K043NI Mylar holder assembly Internal components PF2282K043NI Mylar holder assembly Mylar holder assembly...

  • Page 281

    Engine assembly - DS 9200C, Product replacement Internal components Q5916–60125 Service CD Related documentation and software Q5916–67901 Formatter assembly Internal components Q5916–90908 HP 9200c DS Service Manual Related documentation and software Q5997–67901 ADF maintenance kit Maintenance kits Q6496–67901 Mylar replacement kit Maintenance kits Numerical parts list...

  • Page 282

    8 Parts and diagrams...

  • Page 283

    Index separation pad, replacing 63 touchscreen 30 access denied message 152 agreements, maintenance 20 clear plastic paper guide, removing acoustic specifications 9 authentication error messages 154 address books, errror messages automatic document feeder clock ADF 23 error message 158 setting 40 assembly, removing 104 cold reset 177 belt assembly, removing 146...

  • Page 284

    FTP upgrades 43 control panel lower, removing validating gateway addresses HP Jetdirect Inside, upgrading control panel upper, removing EIO cards HP Web Jetadmin upgrades 45 buffer overflow 158 flash card damper, removing 109 electrical specifications 9 replacing 78 left hinge, removing 101...

  • Page 285

    firmware, upgrading 45 LDAP servers model number 5, 7 IP address, changing 48 configuration information 25 motors security 26 error messages 156, 157 diagnostics 175 humidity requirements 8 finding, troubleshooting 163 diagrams 185 validating 168 operations 55 LED test 175 scanner, removing 140 image quality, troubleshooting 161 LEDs, troubleshooting 165...

  • Page 286

    HP Jetdirect Inside 45 maintenance kits 202 scanner tests 175 using FTP 43 ordering 190 scanning to e-mail using HP Web Jetadmin 45 scanner 224 error messages 157 removing parts 60 screws 192 scanning to e-mail, error messages replacing parts 60...

  • Page 287

    43 streaks, troubleshooting 161 HP Jetdirect Inside 45 supplies, ordering 18 using FTP 43 support 20 using HP Web Jetadmin 45 system requirements 3 upper hinge cover, removing 102 TCP/IP settings 47 validating gateway addresses 168 technical support 20...

  • Page 290

    © 2004 Hewlett-Packard Development Company, L.P. www.hp.com *Q5916-90908* *Q5916-90908* Q5916-90908...

Comments to this Manuals

Symbols: 0
Latest comments: