Troubleshooting - Sony Cyber-shot DSC-P71 Service Manual

Troubleshooting

If you have trouble with your camera, try
the following solutions.
1 Check the items on pages 82 to 88. If the
screen or the display window
shows "C:ss:ss", the self-
diagnostics function is working.
Please see page 90.
Batteries and Power
Symptom
The battery remaining
indicator is incorrect. Or
the sufficient battery
remaining indicator is
displayed but the power
soon runs out.
The battery runs down too
quickly.
The power cannot be
turned on.
The power turns off
suddenly.
82
Taking Still / Moving images
Symptom
The LCD screen does not
light when the power is
turned on.
The subject is not visible
on the LCD screen.
The image is out of focus. • The subject is too close.
Unable to zoom.
Digital zoom does not
function.
The image is too dark.
The image is too bright.
The image is
monochrome (black and
white).
2 Press the RESET button (pages 11, 13)
on the bottom of the camera, then turn on
the power again. (This will erase the
date/time settings, etc.)
RESET button
Cause
• You have used the camera for a long time in an
extremely hot or an extremely cold location.
• The batteries are dead (page 101).
• The batteries are discharged.
• A mismatch has occurred in the remaining
battery time information.
• You are recording/playing back images in an
extremely cold location.
• The batteries are not charged enough.
• The batteries are dead (page 101).
• The batteries are not installed correctly.
• The AC power adaptor is disconnected.
• If you do not operate the camera for about three
minutes while the power is on, the camera turns
off automatically to prevent wearing down the
battery (when POWER SAVE is ON, after 90
seconds.) (page 20).
• The batteries are discharged.
Cause
• The power was turned off with the LCD screen
set to OFF the last time the camera was used.
• The mode dial is not set to or SCN, or
• Scene selection is set to the Landscape mode.
• Manual focus is selected.
• Center AF is selected.
• You cannot zoom while shooting a movie
(MPEG Movie).
• You cannot zoom while shooting a movie
(MPEG MOVIE).
• DIGITAL ZOOM is set to "OFF" in SET UP
(DSC-P71 only).
• The LCD screen is OFF.
• You are shooting a subject with a light source
behind the subject.
• The brightness of the LCD screen is too low.
• The POWER SAVE is set to ON.
• You are shooting under a spotlight in a dark
location, like stage lighting.
• The LCD is too bright.
• P. EFFECT is set to "B & W" mode.
3 Consult your Sony dealer or local
authorized Sony service facility.
Solution
—
p Replace the batteries with a new one.
p Install a charged batteries (page 14).
p Fully charge the batteries (page 16).
—
p Fully charge the batteries (page 14).
p Replace the batteries with a new one.
p Install the batteries correctly (page 17).
p Connect it securely to your camera (page 19).
p Turn on the power again (page 20).
p Replace it with a charged battery (page 14).
Solution
p Turn the LCD screen on (page 32).
p Set it to
. or SCN, or
p Set the macro recording mode (DSC-P71 only) when you shoot
a subject that is within 50 cm (19
Make sure to place the lens farther away from the subject than
the shortest shooting distance when shooting (page 28).
p Cancel the setting (page 34).
p Choose a focus method (page 58).
p Use either the Multipoint AF (page 58) or Center AF to shoot
with AF lock (page 59).
—
—
p Change it to "ON" (pages 55, 97).
p Turn it ON (page 32).
p Adjust the exposure (page 56).
p Adjust the brightness of the LCD screen in the SET UP settings
(pages 55, 98).
p Turn the POWER SAVE OFF (page 16).
p Adjust the exposure (page 56).
p Adjust the "LCD BACKLIGHT" in the SET UP settings (pages
55, 98).
p Cancel "B&W" mode (page 60).
1-39
DSC-P71/P71M
Troubleshooting
(pages 26, 74).
11
/ inches) from the lens.
16
83