2.1.1 Incoming Trunk Call Features
2.1.1.6 Intercept Routing
Description
Provides automatic redirection of incoming trunk and intercom calls. There are three types of Intercept Routing
as follows:
Feature
Intercept Routing—No Answer
(IRNA)
Intercept Routing—Busy
Intercept Routing—DND
Intercept destinations can be assigned to extension ports.
® 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Intercept
Destination—
Intercept Destination—When called party does not answer—Day, Lunch, Break, Night
® 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Intercept
Destination—
Intercept Destination—When called party does not answer—Day, Lunch, Break, Night
When the original destination is:
•
Wired Extension (PT/SLT/SIP Extension/
T1-OPX)
•
PS
•
Fax Unit
34
Feature Guide
If a called party does not answer a call within a preprogrammed time
period (IRNA Timer), the call is redirected to the preprogrammed
destination.
If a called party is already handling a call, new calls are handled as
follows:
–
The call is redirected to the preprogrammed Intercept
Routing—Busy destination.
–
If an Intercept Routing—Busy destination is not enabled, the
caller will hear a busy tone. However, if the call is made through
an ELCOT/CLCOT/LCOT or T1 (LCOT/GCOT) card, the caller
hears a ringback tone.
If a called party is in DND mode, the call is redirected to the
preprogrammed destination.
The Available Intercept Destination is:
The destination assigned to the original extension.
12.1.1 PBX Configuration—[4-1-1]
Extension—Wired Extension—Extension
Settings—Intercept Destination
→
does not answer—Day, Lunch, Break, Night
→
Busy
12.2.1 PBX Configuration—[4-2-1]
Extension—Portable Station—Extension
Settings—Intercept Destination
→
does not answer—Day, Lunch, Break, Night
→
Busy
Description
Intercept Destination—When called party
Intercept Destination—When Called Party is
Intercept Destination—When called party
Intercept Destination—When Called Party is