Service Information - Motorola MC17 Product Reference Manual

xvi MC17/MC17T Product Reference Guide
•
Device Configuration Package (DCP for MC17xxc50) and Platform SDK for MC17 with Windows CE 5.0,
available at:
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Latest ActiveSync software, available at:
For the latest version of this guide and all guides, go to: http://www.motorola.com\enterprisemobility/manuals.

Service Information

If you have a problem with your equipment, contact Motorola Enterprise Mobility Support for your region. Contact
information is available at: http://www.motorola.com/enterprisemobility/contactsupport.
When contacting Enterprise Mobility Support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
Motorola responds to calls by E-mail, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business
partner for support.
http://www.motorola.com/enterprisemobility/support
http://www.microsoft.com.