If An Error Occurs - Canon IP2800 series Manual

If an Error Occurs

When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.
When an error occurs, the Alarm lamp flashes orange and a Support Code (error number) is displayed on
the computer screen. For some errors, the POWER lamp and the Alarm lamp flashes alternately. Check the
status of the lamps and the message, then take the appropriate action to resolve the error.
Support Code Corresponding to the Number of Flashes of the Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes Cause
2 flashes There is no paper in the rear tray.
3 flashes The cover is opened while printing is in progress.
Paper is jammed in the paper output slot or in the rear tray.
4 flashes The FINE cartridge is not installed properly.
5 flashes The FINE cartridge is not installed.
The FINE cartridge cannot be recognized.
Appropriate FINE cartridge is not installed.
8 flashes The ink absorber is almost full.
9 flashes The protective material for the FINE cartridge holder or the tape may remain
attached to the holder.
11 flashes Paper type and paper size settings are incorrect.
12 flashes You cannot print the contents on CREATIVE PARK PREMIUM.
13 flashes The ink may have run out.
14 flashes The ink cartridge cannot be recognized.
15 flashes The FINE cartridge cannot be recognized.
16 flashes The ink has run out.
274
Support Code
1000
1203
1300
1687
1401
1403
1485
1700, 1701
1890
4102
4100
1686
1684
1682
1688