Samsung OfficeServ 7400 General Description Manual page 84

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10. TRUNK RECALLS TO OPERATOR GROUP: These are any trunk calls that recalled to the operator group.

11. INTERNAL PAGE USED: Peg count of every time internal page was accessed.

12. EXTERNAL PAGE USED: Peg count for every time external page was accessed.

13. ALL PAGE USED: Peg count of every time the all page feature was accessed.This does not include internal or

external page, only 55+, or PAGE ,.

B**************************** TRUNK GROUPS **************************

1 GROUP

2 OUTGOING

0000

800

0000

801

0000

1. GROUP: A listing of all trunk groups assigned in the system.

2. OUTGOING: These are the number of outgoing trunk calls made using each trunk group. Pegged every time

a member of this trunk group was used to make a valid outgoing call. A valid outgoing call is defined by the

SMDR Start Time programmed in MMC 501.

3. BUSY: This is the number of times each trunk group was busy when someone attempts to access it.

C****************************** INDIVIDUAL TRUNKS ***************************

1TRUNK

2TRUNK-NAME

701

702

703

704

705

706

707

708

709

710

1. TRUNK: A listing of each trunk in the system.

2. TRUNK NAME: The names of each trunk as programmed in MMC 404.

3. ATTA: Average Time To Answer for trunks is counted in the number of seconds that ringing voltage is detect-

ed at the trunk interface and the timer stops when trunk is answered by station or device in the system. The

ATTA is the sum of all answered times divided by the answered call count.

4. ANSD: This is the number of times this specific trunk was answered by any station or device whether it is a

new call or a recall.

5. NOT-ANSD: This is the number of times this specific trunk rang the system but was not answered. These are

the same calls that would be flagged as abandoned in SMDR.

3 BUSY

0000

3ATTA

4ANSD

0000

4.51

5NOT-ANSD

6OUTGOING

0000

7BUSY

0000

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