Additional checks—250 paper jams
Error code
Description
250.xx Paper Jam
A single page of media is jammed in the
multipurpose feeder.
Check Manual
Feeder
28x.xx paper jams
1
Remove all original documents from the ADF tray.
Note: The message is cleared when the pages are removed from the ADF tray.
2
Open the ADF cover.
3
Firmly grasp the jammed paper on each side, and then gently pull out.
Note: Make sure all paper fragments are removed.
Action
•
•
•
•
•
•
Diagnostic information
63
Open tray 2 to access the jam area, and remove
the jammed page.
Fan the media.
Verify the proper tray settings for the media.
Check the condition of the pick tires.
Make sure the tray is fully inserted.
If the above doesn't clear the error, then see
"200.xx Input (S2) sensor service check" on
page
42.
7527