243 Paper Jams - Lexmark CX310n Service Manual

2
Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3
Push tray 1 back in.
4
From the printer control panel, touch the check mark to clear the message and continue printing. For
non‑touch‑screen printer models, select Next>Clear the jam, press OK, and then press OK to confirm.
Additional checks—242 paper jams
Error code Description
242.xx Paper jam A single or multiple page media jam in the 650-sheet
Duo Drawer (tray 2). Multiple pages of media are
<x> Pages
jammed in the 650-sheet Duo Drawer (tray 2).
Jammed

243 paper jams

1
Pull tray 1 out.
2
Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3
Push tray 1 back in.
4
From the printer control panel, touch the check mark to clear the message and continue printing. For
non‑touch‑screen printer models, select Next>Clear the jam, press OK, and then press OK to confirm.
Action
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Diagnostic information
59
Clear paper path.
Fan the media.
Verify the proper tray settings for the media.
Check the condition of the pick tires.
Make sure the tray is fully inserted.
If the above doesn't clear the error, then see
"200.xx Input (S2) sensor service check" on
page 42.
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