Sony KDE-37 Service Manual page 17

Video
Problem
No picture (screen not lit), no
sound
Dark, poor or no picture (screen
lit), good sound
No color./Dark picture./
Color is not correct.
Only snow and noise appear on
the screen
Dotted lines or stripes
Double images or ghosts
Striped noise during
playback/recording of a VCR
Image left on screen
The screen flickers when
turning on the TV.
ìBl ack boxî on screen
Bars appear at the top and
bottom of the screen
Certain programs on DVD or
other digital sources display a
loss of detail, especially during
fast-motion or dark scenes
Possible Remedies
s
If your TV does not turn on, and a red light keeps flashing, your TV may need
service. Call your local Sony Service Center.
s
Make sure the power cord is plugged in.
s POWER
Press the button on the right side of the TV.
s Press the TV/VIDEO button to cycle through the connected video sources.
s
Try another channel; it could be station trouble.
s Adjust the Picture option in the Video Menu (see page 92).
s Brightness
Adjust the option in the Video Menu (see page 92).
s
Check the antenna/cable connections.
s
Press the PICTURE (MODE)
(see page 56).
s Adjust the Color option in the Video Menu (see page 92).
s
Check the antenna/cable connections.
s
Try another channel; it could be station trouble.
s Press ANT to change the input mode (see page 57).
s
Adjust the antenna.
s Move the TV away from noise sources such as cars, neon signs, or hair-dryers.
s
Using a highly directional outdoor antenna or a cable may solve the problem.
s
Video head interference. Keep your VCR away from the TV.
s
Leave a space of 30 cm (11 7/8 inches) between your VCR and the TV to avoid
noise.
s
Avoid installing your VCR in front of the TV or at the side of the TV.
s
Perform image retention recovery. (see page 98)
s
Use the Screen Saver function (see page 98).
s
This is caused by feature of the Plasma Display Panel, and does not indicate a
malfunction of the TV.
s
You have selected a text option in the Setup Menu and no text is available. (See
page 104 to reset Setup selections.) To turn off this feature, set the
option to Off. If you were trying to select closed captioning, select
TEXT 1-4.
s
Some wide-screen programs are filmed in aspect ratios that are greater than 16:9,
such as 2.35:1. (This is especially common with theatrical releases). Your TV will
show these programs with bars at the top and bottom of the screen. For more
details, check the documentation that came with your DVD (or contact your
program provider).
s
The compression used by certain digital broadcasts and DVDs may cause your
TVís screen to display less detail than usual, or cause artifacts (small blocks or
dots, pixelations) to appear on your screen. This is due to your TVís large screen
and ability to show very fine detail, and is normal for certain digitally recorded
programs. Adjust the reality/clarity in the
optimize the picture while viewing these sources.
button to select the desired Picture mode
DRC Palette option (see page 93) to
KDE-37XS955/42XS955 (UC)
Caption Vision
CC1 instead of
2-5