Mmc: 415 Report Trunk Abandon Data - Samsung OfficeServ 7400 Technical Manual

OfficeServ 7400
TECHNICAL MANUAL
MMC: 415
DESCRIPTION:
Allows the system administrator or technician to enable or disable the reporting of
abandoned C.O. calls for which CID, CLI or ANI information has been collected on a
per-trunk basis. There are two options for this MMC as follows:
0 REPORT: NO
1 REPORT: YES
NOTE: In order for these abandoned call records to print on SMDR, MMC 725
SMDR OPTIONS Option 11 Print Abandoned Call Records must be set to YES.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPEAKER
HOLD
ANS/RLS
ACTION
1. Press TRANSFER 415
Display shows
2. Dial trunk number (e.g., 705)
OR
Use UP and DOWN to select trunk and use
left or right soft key to move cursor.
REPORT TRUNK ABANDON DATA
Abandoned call records for incoming calls with CID or ANI
information will not be printed on SMDR or stored in the
system call abandon list. These records will continue to be
stored in the station review list.
Abandoned call records for incoming calls with CID or ANI
information will be printed on SMDR and stored in the
system call abandon list. These records will also be stored
in the station review list.
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
Used to select ALL
Home Page
PROGRAMMING
PART 2 JUNE 2006
DISPLAY
[701] TRK ABNDN
REPORT : YES
[705] TRK ABNDN
REPORT : YES
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