Call Waiting - Panasonic KX-TEA308 Features Manual

1.1 Incoming Call Features
1.1.3.5

Call Waiting

Description
A busy extension user can be alerted to a new call by Call Waiting. The busy extension user can then answer
the second call either by disconnecting the current call or placing it on hold.
If Call Waiting is enabled, a call waiting tone will be sent to the user under the following conditions:
a)
When an outside (CO) line call or a doorphone call is received, or
b)
When another extension executes the Busy Station Signalling (BSS) feature.
If disabled, a reorder tone will be sent to the extension that executed the BSS feature.
Call Waiting from the Telephone Company
Besides the Call Waiting feature provided by the PBX, you can also subscribe to your telephone company's
Call Waiting service and receive call waiting tones through the telephone company's lines. This feature is
available when an extension is in a conversation with an outside party, and a call is received from another
outside party on the same outside (CO) line. The external call waiting tone will alert an extension user of
the incoming outside (CO) line call that is waiting. The user can answer the second call by disconnecting
the current call or placing it on hold. If a call waiting tone is heard but the corresponding CO button does not
flash, this tone is an external call waiting tone from the telephone company. For details, consult your
telephone company.
Conditions
• Data Line Security
When an extension user activates Data Line Security, Call Waiting is turned off (
Security).
• Call Waiting Tone
A proprietary telephone (PT) user can select the preferred call waiting tone through personal
programming (Call Waiting Tone Type Selection).
• Caller ID Information
When an extension receives a call waiting tone, the caller's information will flash on the display for 5
seconds at 15-second intervals.
Feature Guide References
1.7.3 Call Waiting Tone
4.2.1 Tones/Ring Tones
User Manual References
1.2.4 When the Dialled Party is Busy or There is No Answer
1.4.4 Answering Call Waiting
1.7.3 Receiving Call Waiting
3.1.2 Changing Personal Settings Using Programming Mode
22 Feature Guide
1.10.5 Data Line