GE 16 Owner's Manual And Installation Instructions page 61

Before you call for service...
GEAppliances.ca
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need
to
call for service.
Possible Causes
What To Do
Surface units will not
maintain a rolling boil
or cooking is not
fast enough
Improper cookware
• Use pans which are flat and match the diameter
being used. of the surface unit selected.
SUrface units do
A fuse in your home may be
• Replace the fuse or reset the circuit breaker.
not work properly
blown or the circuit breaker
tripped.
Cooktop controls • Check to see the correct control is set for the surface
improperly set. unit you are using.
Scratches Imay appear
as cracks} on cooktop
glass surface
Incorrect cleaning
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
Areas of discoloration
Food spillovers not cleaned
• See the Cleaning the glass cooktop section.
on the cooktop
before next use.
Hot surface on a model • This is normal. The surface may appear discolored
with a light-colored glass when it is hot. This is temporary and will disappear
cooktop.
as the glass cools.
Plastic melted to
Hot cooktop came into • See the Glass surface-potential for permanent damage
the surface
contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting lor indentation}
Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop
on the cooktop.
Frequent cycling
off and on
of
Improper cookware
being used.
• Use only flat cookware to minimize cycling.
surface units
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