Equipment Log; General Troubleshooting - HP Digital AlphaStation 255 Family User Information

Troubleshooting

Equipment Log

For your convenience, Appendix F, Equipment Log, includes a form on which you can
record all model numbers and serial numbers of your hardware components (system unit,
monitor, keyboard, and mouse) and system hardware configuration information (CPU,
memory size, drive size, ports, and so on).

General Troubleshooting

Table 5–1 lists how to identify and solve problems that could occur with your system, disk
drive, audio, and monitor.
Table 5–1: System Troubleshooting
Problem
Power indicator not on.
5–2
Possible Cause
System is not plugged in.
No power at the wall
outlet.
Internal power supply
cables not reconnected
after installing options.
Power supply failure.
Correct voltage not set.
Action
Turn off the system, plug it in, and
then turn it back on again.
Use another wall outlet.
Reconnect cables.
Contact your service
representative.
Turn off the system, set correct
voltage on system back,, and turn
system back on.