Call Redirect - NEC Univerge SV8100 Features And Specifications Manual

UNIVERGE SV8100
Description
Call Redirect allows a multiline terminal user to transfer a call to a predefined destination (such as an
operator, voice mail, or another extension) without answering the call. This can be useful if you are on a
call and another rings in to your extension. Press the Call Redirect key to transfer the call, allowing you
to continue with your current call.
This feature works with the following calls:
Normal trunk call

DID

DISA

DIL

E&M

ICM

The following calls cannot be redirected with the feature:
ACD

Transferred

Department Group (all ring mode)

Door Box

Virtual Extension

Conditions
After pressing the Call Redirect key, the call does not recall to the extension.

The predefined destination must be an extension number or voice mail pilot number.

When a call is Redirected to another phone it does not follow the forwarding on that phone.

Call Redirect is not supported with AspireNet.

A call cannot be redirected across a CCIS Network.

Call Redirect is not supported when using UCB voice mail.
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Call Redirect

Issue 12.0
Call Redirect
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