NEC Univerge SV8100 Features And Specifications Manual page 122

Issue 11.0
Program
Program Name
Number
41-08-02 ACD Overflow Options – ACD
Overflow Destination
41-08-03 ACD Overflow Options – Delay
Announcement Source Type
41-08-04 ACD Overflow Options – ACD
Overflow Transfer Time
41-08-05 ACD Overflow Options – System
Speed Dial Bin
41-08-06 ACD Overflow Options –
Incoming Ring Group when
Overflow
41-09-01 ACD Overflow Table Setting
41-10-01 ACI Delay Announcement – 1st
Delay Announcement ACI Port
Number
2 - 90
Description/Comments
Assign the overflow mode (0~9),
destination and announcement
message types. Delay
Announcement functions are not
available for ACD pilot number
calls. Each ACD Group can have
unique overflow options.
Assign the overflow mode (0~9),
destination and announcement
message types. Delay
Announcement functions are not
available for ACD pilot number
calls. Each ACD Group can have
unique overflow options.
Define the time before ACD
overflow occurs. Each ACD
Group can have unique overflow
options.
Assign the speed dial bin to be
used as the ACD overflow
destination. Using a speed dial
bin for ACD Overflow is supported
only for off premise calls.
Assign the Ring Group for ACD
overflow calls to go to.
Define the ACD group to which a
call is transferred when overflow
occurs.
Define the ACI port number to be
used for the delay announcement.
This program is activated when
the delay announcement source
and options are assigned as ACI
in Program 41-08-03.
UNIVERGE SV8100
Assigned Data
0 = No Setting
1~64 = ACD Group
65 = Overflow Table
(Program 41-09)
66 = Voice Mail
Integration
67 = System Speed
(Program 41-08-05)
68 = Incoming Ring
Group (Program
41-08-06)
(default = 0)
0 = ACI
1 = VRS
2 = VM8000 InMail
(default = 0)
0~64800 (seconds)
(default = 30)
0~1999
(Used when 41-08-02
is set to 67)
(default = 1999)
1~100
(Used when 41-08-02
is set to 68)
(default = 1)
0~65
0 = No Setting
65 = In-Skin Voice Mail
Integration
(default = 0)
0~96
0 = No Setting
(default = 0)
Automatic Call Distribution (ACD)
Level
1 2 3






