NEC Univerge SV8100 Features And Specifications Manual page 714

Issue 7.0
Single Digit Dialing
Single Digit Dialing gives your guests one-touch access to your important Hotel/Motel services. They
can lift the handset and press a single key for:
Extensions such as the front desk, reservation services, housekeeping or the maitre d' of your
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restaurant.
Feature Access Codes for one-button access to selected features and outside lines.
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Voice Mail, so your guests can leave requests even when your service providers are unavailable.
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A Department Calling Group
A Department Calling Group, allowing, for example, your guests to reach the first available agent in your
reservation desk group.
Message Waiting
If you call a guest while they are away from their room, leave them a Message Waiting. When the guest
returns, they see the lamp on their phone flashing and can automatically call you back. You can use
Message Waiting when you have parcels for a guest dropped off at your front desk. Do not keep
redialing the guest if they are not in – just send them a Message Waiting. (Your DSS Console can show
all the rooms that have messages waiting.)
PMS Integration
The UNIVERGE SV8100 can support third party Property Management System (PMS) applications. This
requires the use of either the PMS-U10 or PVA PMS blade, which serve as a gateway between the PMS
application, the UNIVERGE SV8100 and UM8000 Mail voice mail. When using UM8000 Mail voice mail
you must have the RJ11 to DB-9 serial adapter (stock number 1091014). When using the PVA PMS
blade you must also have the USB to Serial Adapter (stock number 670545).
The UNIVERGE SV8100 and UM8000 Mail must be licensed for Hotel/Motel for this feature to

work.
The supported PVA PMS protocols are NEAX 90-K, NEAX 60-K, KTSi and KTSi with ENQ.
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The supported PMS-U10 protocols are NEAX 90-K, NEAX 90-K with NAK, NEAX 60-K, KTSi and
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KTSi with NAK.
SV8100 CPU software Version 3100 (3.12 or higher) is required for PVA PMS.
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The chassis to PMS-U10 and PVA PMS connection is via the LAN and an IP port only (default is
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5129).
The PMS-U10 and PVA PMS to voice mail connection is via serial port COM 2 only using a NULL
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MODEM or reverse cable.
The PMS-U10 to PMS System can be done via LAN or serial port COM 1 using a NULL MODEM
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or reverse cable or LAN ETH 0.
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UNIVERGE SV8100
Hotel/Motel