Directed Call Pickup - NEC Univerge SV8100 Features And Specifications Manual

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UNIVERGE SV8100

Directed Call Pickup permits an extension user to intercept a call ringing another extension. This allows

a user to conveniently answer a call for a co-worker from their own telephone. With Directed Call Pickup,

an extension user can pick up:

Trunk calls (i.e., Ring Group calls)

Direct Inward Lines

Transferred trunk calls

Transferred Intercom calls

Ringing and voice-announced Intercom calls

Calls which were on hold or transferred which recall the extension can be answered using

Directed Call Pickup.

Personal Park also uses the Directed Call Pickup code.

Voice Mail Park and Page also uses the Directed Call Pickup code.

Directed Call Pickup cannot be used to pick up a call ringing at an ACD agent.

Default Setting

System Availability

All Terminals

Required Component(s)

Directed Call Pickup