Troubleshooting - JVC 0109TSH-II-IM User Manual

1080 hdtv
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Troubleshooting

Refer to the table below to check the condition. If you think that there is a problem, contact the
JVC Service Center where you purchased the television.
There is no power
• See if the power cord became unplugged.
• Check for a blown fuse or circuit breaker or a power outage.
There is no picture or sound
• The antenna could be disconnected.
• The tuner could be set improperly. See page 44.
• The TV station may be having diffi culties. Check to see if other stations are working.
• Use the HDMI cable with HDMI logo.
• If you have a device connected to INPUT-1, INPUT-2 or INPUT-3, you will not be able to
hear any audio from the AUDIO OUT on the back of the TV.
• You cannot output audio using the DIGITAL AUDIO OPTICAL OUT when you have digital
sound from an HDMI device connected to the INPUT-1, INPUT-2 or INPUT-3 connection on
the back of the TV.
• This TV can accept 480i (Composite / S / HDMI / Component), 480p, 720p, 1080i and
1080p signals. Please check your settings.
Remote control is not operating properly or at all
• Check to see that the batteries are still working and properly installed.
• Make sure the remote has a clear sight path to the TV.
• You may be too far from the TV. You must be within 23 feet (7 meters).
The power turns off by itself
• Make sure the set did not become unplugged.
• Perhaps the Auto Shut Off is set. See page 41.
• Check to see if the Sleep Timer was set. See page 19.
It does not operate correctly
• This television is operated by a microprocessor. It is possible that external noise or
interference is causing the problem. If the television does not function correctly, remove
the electrical plug from the wall outlet and wait a while before inserting it into the wall outlet
again and operating the television.
The color quality is poor
• Tint and Color may be improperly adjusted. See page 26.
• The Video Status mode may be turned to the wrong setting. See page 26.
There are lines across the picture
• There could be interference from another electrical appliance, such as a computer, another
TV or VCR. Move any such appliances further away from the TV.
The picture is spotted
• There could be interference from a high-wattage appliance, like a hairdryer or vacuum,
operating nearby. Move the antenna away from the appliance or change to a coaxial cable
connection which is less prone to interference.
There are double pictures (ghosts)
• A building or passing airplane can refl ect the original signal and produce a second, slightly
delayed one. Adjust your antenna position.
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