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Cisco 7912 IP Phone Quick Start Guide
Basic Call Functions
Feature
Placing a Call
You can make a call in any of
the following ways
Answering a Call
To reject the call
Ending a Call
Placing a Call on Hold
The caller will hear the music
on hold
Transferring a Call
You can transfer a call to
another phone either as a
'Blind' or a 'Consultative'
transfer
Blind Transfer
Consultative Transfer
If the called party is
unable to take the call or
is not at their desk
7912 IP Handset Guide
Function
Dial '0' to get a line out
Lift the handset and dial the number
•
•
Dial the number, then press the Dial soft button
and lift the handset
Press the Redial soft button
•
Press the Menu
•
o Select Directories from the menu
o Select the directory that you require
o Use Navigation button to search for and
highlight the entry you require
o Press the Dial soft button and lift the handset
Pick up the handset
•
Press the DND soft button
•
This will send the call to the next answering point, e.g.
voicemail or another extension, if configured.
You can end the current call by either: -
Hanging up the handset
•
•
Pressing the End Call soft button
•
To place a call on hold, press the Hold
the hold button lights up red (the held call will flash
on the screen)
To return to the held call, press the lit Hold
•
button
If you hear the call waiting beep:
•
Press the Answer soft button
The first call is automatically put on hold
•
During a call, press the Trnsfer soft button. This
•
places the first call on hold
Dial the number to which you want to transfer the
•
call, then perform the relevant next step:-
When you hear ringing, press Trnsfer again or simply
hang up,
Wait until the called party answers, announce the call
and then press Trnsfer or simply hang up
•
Have them hang up (or you press End Call)
Press the illuminated Hold
•
the original held call
Version 2.0
button then;
button -
OR
button to return to
Page 3
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