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Troubleshooting
Problem
"No scanner found"
P#
Category
Problem
24
Cleaning
How do I clean the
scanner?
P#
Category
Problem
25
Color
How do I color
Calibration
calibrate the
scanner?
P#
Category
Problem
26
Media
What is media
Validation
validation? How do I
validate?
P#
Category
Problem
27
Ink Printer
What is Ink Printer
Original
Original?
HP Designjet T1100 MFP, 4500mfp, 4500 Scanner, 820 MFP Service Manual
1-20
Q#
Question
1
Does the scanner start
normally?
2
Are the interface cables
(USB, FireWire, or LAN)
properly connected to the
scanner and the PPC?
3
Have you run the System
Recovery DVD?
Q#
Question
-
-
Q#
Question
1
Do you have the correct
and "as new" scanner
maintenance sheet for
the scanner?
Q#
Question
-
-
Q#
Question
-
-
Yes/No C/T
Solution
No
C
Refer to P23
Yes
C
Refer to Q2
Yes
C
Refer to Q3
Yes
T
1 - Replace Interface Cable
2 - Replace Interface Board
Yes/No C/T
Solution
-
C
Clean the Glass Plate on both
sides with mild detergent, and
wipe thoroughly with a lint-
free cloth until dry. Check for
scratches. Deep scratches on
the glass plate or background
platen means replacement of
Yes/No C/T
Solution
Yes
C
Clean scanner (refer to P24).
Insert the scanner
maintenance sheet. Start
scanner maintenance. The
process is automatic and will
also include stitching.
No
C
Get Correct/New Scanner
Maintenance Sheet
Yes/No C/T
Solution
-
C
If the validate feature is
chosen, a new color patch
sheet is printed and can be
scanned for validation. In this
way it can be determined
whether the produced color
map has passed.
Yes/No C/T
Solution
-
C
When the original has been
printed on an Inkjet printer
this option should be
enabled.
the part

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Troubleshooting

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This manual also for:

4500mfp, 4500, 820 mfp

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