Troubleshooting; Et1 - Motorola ET1 Integrator Manual

Troubleshooting

ET1

Troubleshooting the ET1 Enterprise Tablet
Table 9-1
Problem
When the user presses
the Power button, the
ET1 does not turn on.
When the user presses
the Power button the
ET1 does not turn on
but the Decode LED
blinks red.
When the user presses
the Power button the
ET1 does not turn on
but the Decode LED
blinks red.
Battery did not charge.
Cannot see characters
on display.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
Cause
Battery is completely Re-charge or replace the battery.
discharged.
ET1 not responding. Perform a hard reset. See Resetting the ET1 on page 2-15.
Battery charge level Re-charge or replace the battery.
is very low.
Battery charge level Re-charge or replace the battery.
is very low.
Battery failed. Replace battery. If the ET1 still does not operate, perform a
hardware reset. See Resetting the ET1 on page 2-15.
ET1 was removed Insert ET1 in cradle. The 4620 mAh battery fully charges in
from cradle while less than six hours.
battery was
charging.
Extreme battery Battery does not charge if ambient temperature is below 0°C
temperature. (32°F) or above 40°C (104°F).
ET1 not powered on. Press the Power button.
ET1 removed from Replace the ET1 in the cradle, or reattach the communication
cradle or cable and re-transmit.
disconnected from
host computer during
communication.
Incorrect cable See the system administrator.
configuration.
Volume setting is low Adjust the volume.
or turned off.
Maintenance & Troubleshooting
Solution
9 - 5